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Best Western Plus Ontario Airport & Convention Center

2.5 star property

Photo gallery for Best Western Plus Ontario Airport & Convention Center

Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Free daily full breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
209 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Toyota Arena
    ‪4 min drive‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually furnished, desk

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Property entrance

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  • Free WiFi
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The price is AU$178
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About the area

Ontario

With a stay at Best Western Plus Ontario Airport & Convention Center, you'll be centrally located in Ontario, a 1-minute drive from Ontario Convention Center and 5 minutes from Ontario Mills Shopping Mall. .This hotel is 1.1 mi (1.7 km) from Regal Edwards Ontario Palace and 1.7 mi (2.8 km) from Cucamonga-Guasti Regional Park.

What's nearby

  • Ontario Convention Center - 5 min walk - 0.5 km
  • Cucamonga-Guasti Regional Park - 1 min drive - 1.9 km
  • Toyota Arena - 4 min drive - 4.5 km
  • Ontario Mills Shopping Mall - 5 min drive - 6.0 km
  • Victoria Gardens - 8 min drive - 11.9 km

Getting around

  • Ontario Station - 4 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Corner Pub - ‬2 min drive
  • ‪The O Lounge - ‬7 min walk
  • ‪Del Taco - ‬19 min walk

About this property

Best Western Plus Ontario Airport & Convention Center

Hotel in Ontario with free breakfast and airport shuttle service
Best Western Plus Ontario Airport & Convention Center offers 154 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 154 individually furnished guestrooms, featuring refrigerators and LCD televisions. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include a banquet hall and a vending machine. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Enjoy a satisfying meal at Garden Square serving guests of Best Western Plus Ontario Airport & Convention Center. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ontario? This hotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
Guests are offered a complimentary full breakfast each morning.
Garden Square - This family restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Square

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift (single-level property)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay (for stays between 7 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Ontario Airport
Best Western Plus Hotel Ontario Airport
Best Western Plus Ontario Airport
Best Western Ontario Airport Hotel Ontario
Ontario Best Western
Best Western Plus Ontario Airport Hotel
Best Western Ontario Airport Hotel
Best Western Plus Ontario Airport & Convention Center Hotel
Best Western Plus Ontario Airport & Convention Center Ontario

Best Western Plus Ontario Airport & Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lennys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good stay.
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Appliances was not working
Stayed 1 night in Mar 2025

8/10 Good

Jean Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall stay was satisfactory. I stayed Friday thru Monday. I did not need or request housekeeping on Saturday morning but asked the desk as I was leaving on Sunday to be sure my room was serviced while I was gone. There was no service when I returned a 6pm. So, no clean towels or other housekeeping services performed for the entire stay. Disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fantastic
Stayed 1 night in Mar 2025

8/10 Good

Cristal

Business traveller
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2025

4/10 Poor

Jessica

Business traveller
Disliked: Room comfort

Spend the extra money!

While checking into my hotels a man that was putting his permanent address as the hotel and was known to staff by name, asked me how long I was staying. I am a friendly person, however this interaction did not make me feel comfortable. Upon arriving in my room my shower was running and would not turn off. I called the front desk and was placed on a hold, then hung up on. Luckily after I packed my stuff and was getting ready to walk up front a repair man knocked on my door. He was nice and able to stop the water from running but left the tub and shower dirty. After traveling and working all day it wasn’t ideal to clean up in a dirty shower. The walls and windows are very thin. I was kept up by people walking by my window all night and the airplanes that can fly into the airport around the clock. On my last night someone knocked at my door 4 times between 12:30am and 1:15am. While there is a peep hole on the door I could not see anyone and did not feel safe enough to open the door. This hotel was at the top of my budget from the company I work for. Next time I will spend the extra money to stay some place I feel safe.
Stayed 2 nights in Mar 2025

8/10 Good

Joy

Business traveller
Liked: Staff & service, property conditions & facilities
Convenient place to stay for business trip
Stayed 2 nights in Mar 2025

10/10 Excellent

colin

Stayed 1 night in Mar 2025

10/10 Excellent

diane

Stayed 2 nights in Mar 2025

6/10 Okay

Steven

Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for my daughter’s gymnastics competition at the convention center and the staff took us in the hotel van in the morning. In the afternoon we walked to the hotel about 10 min or less distance. The Staff was were very nice.
Stayed 1 night in Feb 2025

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a great peice.

To be honest, I have stayed in 100s of hotels, and this one, for the location, price and service was well worth it. 10/10 from me. Service was one of the best ive had, breakfast was decent for a Best Western and the shuttle to the convention center was perfect for our occasion. Free parking too is a plus. Would definitely stay again.
Stayed 1 night in Mar 2025

2/10 Terrible

Faisal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had bad experience there Rooms were not cleaned properly Very noisy Staff were unprofessional
Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Upgrades needed, shower didn’t work
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angelina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A solid affordable stay near the convention center. The front desk staff was friendly and helpful; when they heard I was in town to take an exam they made sure to situate me in one of the quieter top floor rooms in the back building which I really appreciated. They also offered that the hotel had a local shuttle to the convention center and airport. The room itself was a decent size with a really comfortable bed, AC, and was mostly clean other than a couple stains on the comforters. The hot breakfast in the morning was a nice perk and the gym was good too. Property itself felt pretty safe as a solo female traveller although there were occasionally people loitering and blocking the stairs to hang out. Surrounding area is decently walkable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, close to the airport. Great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

scott

Stayed 1 night in Feb 2025

10/10 Excellent

kawser, Toronto

Stayed 2 nights in Feb 2025

8/10 Good

Md Reyazul

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean property!
Stayed 1 night in Jan 2025