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Queens Service Suite at Swiss Garden Residences

3.5 star property

Photo gallery for Queens Service Suite at Swiss Garden Residences

Outdoor pool
Interior
Standard Room | In-room dining
Lobby
Property grounds

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
28-3 North, 117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Place, Sungei Wang Plaza
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedrooms Suite

Three Bedrooms Suite

Three Bedrooms Suite

  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Two Bedrooms Suite

Two Bedrooms Suite

Two Bedrooms Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Kuala Lumpur

Located in Kuala Lumpur (Bukit Bintang), Queens Service Suite at Swiss Garden Residences is within a 10-minute walk of Jalan Alor and Low Yat Plaza. .This apartment is 0.6 mi (1 km) from Kottu Malai Pillayar Temple and 0.9 mi (1.4 km) from Sungei Wang Plaza.
View more Apartments in Kuala LumpurOpens in a new window

What's nearby

  • Jalan Alor - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • Berjaya Times Square - 7 min walk - 0.6 km
  • Sungei Wang Plaza - 7 min walk - 0.6 km
  • Lot 10 Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Hang Tuah Station - 8 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪VCR - ‬1 min walk
  • ‪Dury Dury - ‬5 min walk
  • ‪Bröom at Bukit Bintang - ‬2 min walk
  • ‪Flavors Restaurant - ‬2 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬4 min walk

About this property

Queens Service Suite at Swiss Garden Residences

Queens Service Suite at Swiss Garden Residences offers 20 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. 40-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided on a limited basis.
Be sure to enjoy recreational amenities, including an outdoor pool, a steam room, and a fitness center.
Featured amenities include laundry facilities and an elevator.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children's pool

Kitchen

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Queens Service Suite Swiss Garden Residences Apartment

Queens Service Suite Swiss Garden Residences Kuala Lumpur

Queens Service Suite Swiss Garden Residences

Queens Service Suite Swiss Ga

Queens Service Suite at Swiss Garden Residences Apartment

Queens Service Suite at Swiss Garden Residences Kuala Lumpur

Queens Service Suite at Swiss Garden Residences Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ricky, San fransico CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible serviced

This is not hotel. It belong to the agent own residence. There is no staff or recipient desk for the residence. You have to call the agent from outside come to meet you. It will take an hours! I booked it for the day. I asked when will my room to be ready. He gave me a few minutes that he will clean it but not happened, I had have waiting for 7 hours. I tried to called him many time, he knew and ignore my call. He can’t provide me a room from now. He informed me that he can provide me another day. Asked him where we will sleep. He ignored it again! WE WILL NEVER RETURN TO THAT TERRIBLE RESIDENCE!
Stayed 2 nights in Dec 2017

6/10 Okay

Hoh

Stayed 1 night in Oct 2017

8/10 Good

Vinaya, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Mr Mustafa who helped me check in and check out was very helpful. My dates were from 12th Oct till 15th Oct. Only thing is I did not have his contact info while checking in, so had to call Expedia customer care. Had a bit of confusion there. After that everything went smooth, it was a 1 bedroom apartment at Swiss garden residences with all the amnetities including TV air con, towels and a well equipped kitchen(microwave, kettle) with refrigerator, washing machine cooking plate, utensils etc. Apartment was cleaned daily(It is up to you, if you don't want it cleaned daily, you can tell the same to Mr.Mustafa who is the owner). Good and a safe place for family stay. I was a solo traveler. There is a convenient store in the building itself, so you can buy your ramen or eggs or instant coffee etc from there. Would definitely stay there next time I visit KL.
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

無責任

チェックインについての問い合わせにも返信無し。 お風呂の床がはがれている。 何よりも、、、チェックアウト後に荷物を預けられるがフロントの人が「そこに置いて。責任は持てない」とのこと。 こんなサービスは世界で初めて。
Stayed 2 nights in Jan 2025

2/10 Terrible

TANG

Stayed 2 nights in Dec 2023

8/10 Good

Ender

Liked: Cleanliness, staff & service, room comfort

距離市中心近 麻雀雖小五臟俱全

這間飯店的CP質相當高的~ 設備雖然嫌老舊了一些 但是設備非常完善 有健身中心 游泳池 桑拿等等相關設備 非常完整 雖然許多設備看起來老舊了一些 但是整體而言非常舒適 而且位於吉隆坡的飯店 價格也相當合理
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2017