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Aparthotel

Ascott Kuala Lumpur

5.0 star property

Photo gallery for Ascott Kuala Lumpur

2 outdoor pools
Studio Premier
Premium bedding, down duvets, minibar, in-room safe
2-Bedroom Executive | Private kitchen
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
No 9 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪5 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Studio Premier

Studio Premier

Studio Premier

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Executive

2-Bedroom Executive

2-Bedroom Executive

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2-Bedroom Premier

2-Bedroom Premier

2-Bedroom Premier

  • 133 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for 1-Bedroom Premier Twin

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Premier Twin

  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1-Bedroom Premier

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Premier

  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Premier

3-Bedroom Premier | Living area

3-Bedroom Premier

  • 168 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Single Beds

About the area

Kuala Lumpur

With a stay at Ascott Kuala Lumpur, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Suria KLCC Shopping Centre and 6 minutes by foot from Petronas Twin Towers. .This family-friendly aparthotel is 0.4 mi (0.6 km) from KLCC Park and 0.6 mi (0.9 km) from Pavilion Kuala Lumpur.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk - 0.2 km
  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • Petronas Twin Towers - 5 min walk - 0.5 km
  • KLCC Park - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 9 min walk - 0.8 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Etiqa Twins Foodcourt - ‬2 min walk
  • ‪WIP On The Park - ‬1 min walk
  • ‪Beta - ‬7 min walk
  • ‪M Marini Grand Caffe - ‬2 min walk
  • ‪KSpace Seoul - ‬6 min walk

About this property

Ascott Kuala Lumpur

Luxury aparthotel with 2 outdoor pools and a full-service spa
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Treat yourself to a stay in one of the 221 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your bed comes with down comforters and premium bedding. Kitchenettes are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the complimentary shuttle, which operates within 5 kilometers.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Car not required
  • Covered parking on site (MYR 10 per day)
  • Covered extended parking on site (MYR 250 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free cot

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 32 for adults and MYR 32 for children
  • A bar/lounge
  • Limited room service
  • Minibar

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch LCD TV with satellite channels
  • Books
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace
  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: MYR 800 per accommodation per night
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 221 units
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable drinking straws available
  • Built in 1999
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • No plastic drinking straws
  • Renovated - February 2019
  • Reusable cups
  • Soundproofing
  • Vegetable garden
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 800 per accommodation, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 32 for adults and MYR 32 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: MYR 10 per day
  • Covered extended parking fee: MYR 250 per week
  • Pet fee: MYR 800 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Ascott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 807 reviews
Rating 8 - Good. 275 out of 807 reviews
Rating 6 - Okay. 50 out of 807 reviews
Rating 4 - Poor. 15 out of 807 reviews
Rating 2 - Terrible. 22 out of 807 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

A Mohamed Rafeek

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nadim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent overall.
Stayed 13 nights in Sep 2025

4/10 Poor

Adrian

Business traveller
Liked: Cleanliness, room comfort
1. Key card have to be updated daily to access my room 2. Lifts not working well 3. Walk to next building for breakfast as restaurant in hotel is under renovation 4. Breakfast in the restaurant is mediocre at best 5. AC doesn’t work well. Only turns on 9-10pm
Stayed 4 nights in Sep 2025

10/10 Excellent

Nadim

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was big and the bed was so comfy. Laundry service was a huge +. Location is great
Stayed 2 nights in Aug 2025

4/10 Poor

Ayesha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Convenience, close to everything and very clean
Stayed 6 nights in Jul 2025

10/10 Excellent

Xiao

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked a 10 day stay at this hotel. I was put to a smoking room that filled with strong smoking smell. The front desk manager told me that they had no other room available and promised to give a room upgrade next day, which she did. We enjoyed it. However, as an expedia VIP, I was told there was no other VIP benefits associated with my booking -- although Expedia.com stated I was entitled with some. The hotel room is spacious with the convenience of having all kitchen settings. The location is close to KLCC mall (only 5 mins walking). But the traffic is too busy in most of the day. It makes hard to get Grab as it is always some kinds of traffic jam around. Another inconvenience is the breakfast place is a building block away. It is quite inconvenience if there is a rain. Other than that, I like the hotel amenities, such as the self-laundry service. I will stay again!
Stayed 10 nights in Jun 2025

10/10 Excellent

Ikram

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Sylvain, New York

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and pretty well located, 2 minutes walk to the Petronas Towers, 5 minutes to the Aquarium, to the Sky Bar, close to Pavillion Shopping Mall, restos, pubs, etc. Nice hotel, highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dinh

Stayed 4 nights in May 2025

10/10 Excellent

Rickey

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

JAEKYUNG

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

khairiani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got a free upgrade which we are very grateful for. We have stayed here for all the times that we are in KL, and this is our 5th stay here. Will always come back here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was 4 times the price my friends hotel i paid for bufet breakfast and they say closed for renovations they bring paper bag full of who knows what Asked desk they say what you pay for sory sir this is all we can offer for breakfast is local food i asked to cancel day 1 and refund but nothing they keep send 2 days i bring downstairs and say cancel
Stayed 7 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, room comfort

Kl

Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Feng Mei

Travelled with family
Liked: Cleanliness, room comfort

Great location and comfortable

Loved the location. It’s literally just across the road from KLCC. It was great for shopping , dining and hailing a Taxi. The room was spacious and the pool upstairs had a great view. We loved it and would love to return again.
Stayed 1 night in Dec 2024

10/10 Excellent

CHEE BOON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent. suitable for people who needs kitchen for cooking.
Stayed 3 nights in Dec 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 3 nights in Dec 2024

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, room comfort

Good value and spacious… no onsite bar

Hotel was okay. But tired and slow lifts but not a major problem. Sound proofing was good in that I could not hear any other guests, but not great when it came to traffic noise. Great facilities and fridge with a convenience store next door
Stayed 1 night in Nov 2024

10/10 Excellent

Rupjyoti

Travelled with family
Liked: Cleanliness, room comfort
Our stay was good; rooms were well maintained and the kitchen had most of the necessary amenities. Unfortunately, there was a bad stench that was coming from the common toilet/bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arjuna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, room comfort
We didn’t notice it on 1st day but when you come back to the room there is a smell that’s apparent in the front room where kitchen/living room is. Then smell becomes unnoticeable. It’s not apparent in the bedroom side. Cleaning staff was fine but noticed there was a disposable toothbrush kit toothpaste recap under the new items on the tray. It would be nice to have face towels instead of just 2 bath towels. Filtered water in kitchen for drinking is great
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Rogelio

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I tried to change my booking several days in advance until it was no longer possible. So I had to stay in another hotel and only spend one night there. Two cockroaches were found in the kitchen, and a cotton swab was left on the carpet—very disappointed this time.
Stayed 2 nights in Aug 2024