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Sunway Pyramid Hotel

4.0 star property

Photo gallery for Sunway Pyramid Hotel

Exterior
Standard Studio
Daily buffet breakfast (MYR 130.00 per person)
Family Room, 1 Bedroom
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Convention Centre
    ‪1 min walk‬
  • Sunway Pyramid Mall
    ‪9 min walk‬
  • Sunway Lagoon Theme Park
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪43 min drive‬

Room options

View all photos for Executive Room, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Bedroom, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Park View

Deluxe Room, 1 Bedroom, Park View

Deluxe Room, 1 Bedroom, Park View

  • Park view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 1 Bedroom, 2 Bathrooms

Family Suite, 1 Bedroom, 2 Bathrooms

Family Suite, 1 Bedroom, 2 Bathrooms

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Club Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (479)
The price is AU$170
for 1 room
includes taxes & fees
23 May - 24 May
Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

About the area

Petaling Jaya

With a stay at Sunway Pyramid Hotel in Petaling Jaya (Bandar Sunway), you'll be within a 15-minute drive of Sunway Pyramid Mall and Mid Valley Megamall. .This hotel is 12.3 mi (19.8 km) from Berjaya Times Square and 7.6 mi (12.3 km) from Bukit Jalil National Stadium.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.0 km
  • Sunway Mentari Business Park - 3 min walk - 0.3 km
  • Sunway Pyramid Mall - 9 min walk - 0.8 km
  • Sunway Lagoon Theme Park - 10 min walk - 0.9 km
  • Sunway University - 14 min walk - 1.2 km

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪Hong Kong Kim Gary Restaurant - ‬1 min walk
  • ‪海底捞火鍋 - ‬4 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬4 min walk
  • ‪The Resort Cafe - ‬4 min walk
  • ‪ABC One Bistro - ‬1 min walk

About this property

Sunway Pyramid Hotel

Hotel connected to the convention center in Petaling Jaya with free local shuttle
Sunway Pyramid Hotel offers 564 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with premium satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 564 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Sunway Pyramid Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (61 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 148.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Rollaway bed fee: MYR 148.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Sunway Pyramid Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 796 reviews
Rating 8 - Good. 325 out of 796 reviews
Rating 6 - Okay. 77 out of 796 reviews
Rating 4 - Poor. 35 out of 796 reviews
Rating 2 - Terrible. 18 out of 796 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sooi

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel and shows it's age
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at this hotel for many times. Malls have been redesigned since our last trip oct 24. Always enjoy staying in Sunway pyramid. Staffs attitude make one fill comfortable. It was good and now is better. Will be back again
Stayed 2 nights in Mar 2025

10/10 Excellent

PUEY KIAT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My to go to hotel whenever I am at KL for business trip. Fuss free , clean , great location with lots of choice for food and a good nights rest. Highly recommended. :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. The mall have everything from shopping to food
Stayed 3 nights in Mar 2025

10/10 Excellent

Joo How

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No writing desk in the room only a coffee table.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
assessible to the mall , plenty options for dining.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Nicholas

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I recently stayed at a hotel in Sunway, and here's my take on the experience: The room was decent - clean, equipped with all the basic amenities, and comfortable enough for a good night's sleep. The location was a major highlight; the hotel is right next to Sunway Pyramid mall, making it incredibly convenient for shopping, dining, and entertainment. You could walk to the mall in minutes, which was a significant advantage if you're looking to explore without needing a car. However, the customer service was a letdown. The staff seemed unfriendly and not particularly helpful, which was disappointing. A warm and friendly service can really enhance the stay experience, and this was lacking here. Another downside was the parking fee. There's no complimentary parking; you have to pay for it, which can be quite inconvenient, especially if you're planning to stay for several days. Overall, if you're looking for a place to stay primarily for its location and aren't too bothered by less than stellar customer service, this hotel could work for you. However, the unfriendly staff and the additional cost of parking might be considerations depending on your preferences.
Stayed 2 nights in Feb 2025

10/10 Excellent

Li Ping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudie, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it... I would bring my family here again
Stayed 3 nights in Dec 2024

4/10 Poor

Kamimura

Stayed 1 night in Nov 2024

6/10 Okay

Jolynn Chew Lan

Liked: Cleanliness, amenities
Disliked: Staff & service
We checked in a bit late and we did not get the twin bedroom that we wanted. We were given with twin beds eventually but the room has smoke smell. We requested to change room. Though we gotten another cleaner room but that is one king size bedroom. This is not what we wanted. I hope the hotel could offer more twins bedroom in future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, convenient

Clean room
Stayed 2 nights in Nov 2024

2/10 Terrible

CLARA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Housekeeping - unfriendly and rude.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 6 nights in Nov 2024

10/10 Excellent

Vardhini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a break
Stayed 3 nights in Oct 2024

10/10 Excellent

loginee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Li Ping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Room is huge
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Yen Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and comfortable. Hotel was connected to the shopping mall and theme parks so it was extremely convenient. However, parking was chargeable at RM15 a day which I felt was ridiculous since the room rates are already rather pricy.
Stayed 2 nights in Sep 2024