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Mandarin Oriental, Kuala Lumpur

5.0 star property

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
Creator video
3 bars/lounges, cocktail bar
3 bars/lounges, cocktail bar
Royal Suite King Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Place, Petronas Twin Towers
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Place, Kuala Lumpur Tower
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe City View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room King

9.4 out of 10
Exceptional
(66 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Room Twin

Separate bathtub and shower, deep-soaking bathtub

Deluxe City View Room Twin

8.4 out of 10
Very good
(16 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Separate bathtub and shower, deep-soaking bathtub

Club Deluxe, Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Deluxe Park View Room King

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate bathtub and shower, deep-soaking bathtub

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed (Twin Towers View)

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

1 bedroom, premium bedding, down duvets, minibar

Twin Towers View Room King

9.8 out of 10
Exceptional
(28 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Park)

Separate bathtub and shower, deep-soaking bathtub

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • 82 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • 165 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Twin Towers View)

1 bedroom, premium bedding, down duvets, minibar

Twin Room (Twin Towers View)

8.6 out of 10
Excellent
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Separate bathtub and shower, deep-soaking bathtub

Mandarin, Room, 1 King Bed

  • 82 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

1 bedroom, premium bedding, down duvets, minibar

Deluxe Park View Room Twin

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, Park View

Separate bathtub and shower, deep-soaking bathtub

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Twin Towers View)

1 bedroom, premium bedding, down duvets, minibar

Club Room, 2 Single Beds (Twin Towers View)

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Park View (Executive)

Separate bathtub and shower, deep-soaking bathtub

Club Room, 1 King Bed, Park View (Executive)

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds, City View

Separate bathtub and shower, deep-soaking bathtub

Club Deluxe, Room, 2 Single Beds, City View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed

Royal Suite King Bed

  • 41 sq m
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Park Suite King)

Separate bathtub and shower, deep-soaking bathtub

Suite, 2 Bedrooms (Park Suite King)

  • 122 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Twin Towers Suite King)

1 bedroom, premium bedding, down duvets, minibar

Suite, 2 Bedrooms (Twin Towers Suite King)

  • 122 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

1 bedroom, premium bedding, down duvets, minibar

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate bathtub and shower, deep-soaking bathtub

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.8 out of 10
Excellent
(3 reviews)
  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate bathtub and shower, deep-soaking bathtub

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

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About the area

Kuala Lumpur

With a stay at Mandarin Oriental, Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 12 minutes by foot from Pavilion Kuala Lumpur. .This family-friendly hotel is 1.2 mi (1.9 km) from Kuala Lumpur Tower and 1.9 mi (3 km) from Petaling Street.

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk - 0.2 km
  • Petronas Twin Towers - 3 min walk - 0.3 km
  • KLCC Park - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Serai - ‬1 min walk
  • ‪Marini's on 57 - ‬1 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Sakana - ‬2 min walk
  • ‪Bape Cafe Malaysia - ‬4 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Luxury hotel with 4 restaurants and a full-service spa
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 629 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Mosaic, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58.80 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 113.4 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58.80 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1000 reviews
Rating 8 - Good. 145 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Karl

Stayed 4 nights in Jun 2025

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel Only issue we had was we felt the breakfast area was too small for the amount off people Wry large line to get food
Stayed 3 nights in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

shane

Stayed 3 nights in Jun 2025

10/10 Excellent

Meyiwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We’ve travelled extensively over the years, and can state that this is the finest hotel we have stayed in. The room, location and (especially) the wonderful staff were first class.
Stayed 4 nights in Jun 2025

10/10 Excellent

AHSAN

Stayed 6 nights in Jun 2025

10/10 Excellent

SUNGROK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless service
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a memorable experience

Have stayed at this beautiful property multiple times over the years. Great location, very welcoming and helpful staff. Special mention to Natashya (concierge) - always with a friendly smile and made an extra effort to show me to the Hop on Hop off pick up point, on my recent stay in May 2025. There was also a very friendly & chatty doorman ( unfortunately can’t remember his name). They had a birthday cake on my return stay in June ( despite birthday was 3 days earlier). Appreciated it very much.
Stayed 6 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, big but the staff know how to make you feel special
Stayed 3 nights in Jun 2025

10/10 Excellent

Hristo

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels I’ve stayed at (and I stay in many). The staff were exceptionally friendly and helpful, every single detail was well thought through. The bed was comfortable, the room was excellent size with great views of the Twin Towers, the amenities were perfect (best hotel gym I’ve seen). The food was also really good!
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 5 nights in May 2025

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service from the staff was excellent especially the concierge Aaron. Everyone was very helpful at all times.
Stayed 4 nights in May 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel, clean, friendly & helpful staff to make us feel at home. And so are the restaurants staff.
Stayed 1 night in May 2025

10/10 Excellent

Jay

Stayed 2 nights in May 2025

10/10 Excellent

Khairun, Hornchurch

Stayed 2 nights in May 2025

10/10 Excellent

Andrew, Claremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet with an exceptional view, the dining options were spot on, the pool area made our late departure a dream and the proximity to the KLCC park and adjacent shopping made for a perfect one night and a day stay.
Stayed 1 night in May 2025

10/10 Excellent

Juan C parra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is spectacular, more than recommended
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Everything. Service. Food. Amenities, were all wonderful.
Stayed 11 nights in May 2025

10/10 Excellent

Ammran

Stayed 3 nights in May 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 5 nights in May 2025