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Renaissance Kuala Lumpur Hotel & Convention Centre

4.5 star property

Photo gallery for Renaissance Kuala Lumpur Hotel & Convention Centre

Bar (on property)
1 bedroom, minibar, in-room safe, desk
Family Suite
Lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Spa

Explore the area

View map
Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪10 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Pavilion Kuala Lumpur
    ‪17 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room

Presidential Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking, Pool View (Pool Access)

City view

Room, 1 Single Bed, Non Smoking, Pool View (Pool Access)

  • 38 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | Living room

Family Suite

  • 115 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kuala Lumpur

Renaissance Kuala Lumpur Hotel & Convention Centre is centrally located in Kuala Lumpur, a 3-minute walk from Kuala Lumpur Forest Eco Park and 11 minutes by foot from Petronas Twin Towers. .This family-friendly hotel is 0.9 mi (1.4 km) from Kuala Lumpur Tower and 1.1 mi (1.7 km) from KLCC Park.

What's nearby

  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Pavilion Kuala Lumpur - 17 min walk - 1.5 km
  • Merdeka Square - 19 min walk - 1.6 km

Getting around

  • Bukit Nanas Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪R Club Lounge - ‬1 min walk
  • ‪Tandoor Grill - ‬2 min walk
  • ‪Hard Rock Cafe Kuala Lumpur - ‬3 min walk
  • ‪Cafe: In House - ‬3 min walk

About this property

Renaissance Kuala Lumpur Hotel & Convention Centre

Luxury hotel with 2 restaurants connected to the convention center in Kuala Lumpur
Renaissance Kuala Lumpur Hotel & Convention Centre offers 406 accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with digital channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
Make yourself at home in one of the 406 guestrooms featuring minibars and LED televisions. Digital television is provided for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at R Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
R Bar - This bar specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
H2O - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Evolution Café - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 108 for adults and MYR 54 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Evolution Café
  • H2O
  • R Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • Computer station
  • Conference centre (28,148 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Kuala Lumpur Renaissance
Hotel Renaissance Kuala Lumpur
Kuala Lumpur Hotel Renaissance
Kuala Lumpur Renaissance
Kuala Lumpur Renaissance Hotel
Renaissance Hotel Kuala Lumpur
Renaissance Kuala Lumpur
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Kuala Lumpur

Renaissance Kuala Lumpur Hotel & Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 340 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Stayed 2 nights in May 2025

10/10 Excellent

ah woon

Liked: Cleanliness, amenities, property conditions & facilities
It's a big room compared to others. Nice toilet with bathtub and shower area, comfortable bed. But nearby do not have convenient store, overall a good stay, most likely will book again.
Stayed 1 night in May 2025

4/10 Poor

Sandeep Dayanand

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was not friendly. Stay was alright not met the expectations.But overall it’s very pricey for the services they provide like the lifts were not working when we stayed so had to wait for long to get in the lift as there was already too many people waiting to get in. Only one lift working staff, guests all had to use the same. The room provided had lot of issue like aircon wasn’t working didn’t give cool air so had to call customer service every day for that. Bathroom sink and toilet water wasn’t passing through so the staff had to get the pump but still wasn’t that smooth water blocked again next day. Didn’t feel worth the price specially paid in AUD was quite pricey when we stayed in there we looked at other hotels which were bit cheaper and around the same area and giving better facilities. Felt a rip off from this hotel when compared to others also the services provided was not up to the mark. The reception staff lady kept us waiting when we entered instead of greeting us straight and asked us money for early check in which was only few hours also not fair as we checked out a day early. Not recommended. Overall not a wonderful experience.
Stayed 9 nights in May 2025

10/10 Excellent

Jun Horng

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Yeze

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmad Syahir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence customer service. Liked their attention to ensure special request accommodated. Thanks!
Stayed 1 night in Apr 2025

10/10 Excellent

fahmida

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a fantastic time here with our family 8 years ago, so we decided to return. The latest refurbishment has exceeded our expectations! The kids thoroughly enjoyed the pool, and the staff's friendliness and helpfulness really stood out. The breakfast has a wide range of delicious food options too! In fact, we liked it so much that we've cancelled our other hotel booking for when we come back to KL after our stopover to Langkawi and booking the Renaissance instead! 🙂
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

kheng mun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel did many things right, they made a special effort for our 3 year old, gave us a free upgrade on check-in, and generally made an effort to provide good service. The room and pool were also very clean. The buffer breakfast had a good selection of quality food. Unfortunately, the quality of service wasn’t consistent across all staff. They was a bit of a language barrier with the staff at reception which was probably what led to our late checkout not being processed, and resulted in me standing at the busy reception in my wet swimmers trying to get access to our room again. The room facing the main road is also extremely noisy at night and I am not usually sensitive to a bit of noise, so we had to be moved to another room facing the pool. Lastly, there doesn’t seem to be any consistency when the member discount is applied so I had to constant ask for it.
Stayed 7 nights in Feb 2025

10/10 Excellent

Zunaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busy pool with limited beds

Excellent location near tram and KLCC. Rooms clean and spacious. Pool was cold and extremely busy with limited beds available.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it very much especially the kids section
Stayed 1 night in Dec 2024

10/10 Excellent

Fariza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated my birthday here and we were greeted with a lovely complimentary deco by the hotel. Kids friendly property. My son loves it so much. Love that we have this in the middle of the city. Walkable to monorail station. Satisfied breakfast selection. Spacious room and bathroom including bath tub and bidet. Downside is room facing kl tower will have problem sleeping due to the very loud noise at night because of the rempits.
Stayed 2 nights in Dec 2024

8/10 Good

Brandon, selangor

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Nov 2024

10/10 Excellent

Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay!

It’s an excellent property close to the Petronas twin-towers, KL tower and walking distance to all the must see sites. They also have excellent breakfast bullet spread. Wd enjoyed our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kartiwi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very clean, happy to stay here and the food very nice. Hope next come to Kuala Lumpur and stay here again
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Stayed 1 night in Nov 2024

10/10 Excellent

Moonyza Akmal

Stayed 1 night in Oct 2024

10/10 Excellent

Rodrigue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect I will comeback
Stayed 1 night in Sep 2024

10/10 Excellent

ee yin

Stayed 1 night in Sep 2024

6/10 Okay

Faruq

Stayed 1 night in Sep 2024

10/10 Excellent

kishin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff has to improve their actions and behavior while approaching customers in dining areas.
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad Syahir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time being here, it was to try out their water park for kids. Needless to say, we enjoyed playing with my kids at the pool. Second time coming here to celebrate birthday of our kids since they love to play at park again, and the location nearby KLCC. Request for a surprise during booking and they did not let us down. A beautiful decoration and cake were made to our room during check in from the Loyalty team (Diah, Lina, Saras, Aisyah, Ifah, and Amalin. Thank you also to the front desk officer, Amelia for smooth check out and final surprise.
Stayed 1 night in Aug 2024

10/10 Excellent

Faris Amad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience in KL! Wish their rooms had a washing machine. Washing your clothes at the hotel is extremely expensive! Keep that in mind otherwise the amenities and housekeeping was unmatched 👌
Stayed 15 nights in Jul 2024

10/10 Excellent

Muhammad Fahyyaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralise and kids friendly environment.
Stayed 2 nights in Jul 2024