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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Terrace/patio
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool loungers
Club Suite, 1 King Bed, Club lounge access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪7 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

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The price is AU$196
includes taxes & fees
26 Apr - 27 Apr
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About the area

Kuala Lumpur

A stay at Pullman Kuala Lumpur City Centre Hotel & Residences places you in the heart of Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park. .This family-friendly hotel is 0.6 mi (1 km) from Suria KLCC Shopping Centre and 0.7 mi (1 km) from Jalan Alor.

What's nearby

  • Kuala Lumpur Convention Centre - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 5 min walk - 0.5 km
  • Suria KLCC Shopping Centre - 7 min walk - 0.6 km
  • Petronas Twin Towers - 12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Conlay MRT Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 54 min drive

Restaurants

  • ‪Kyöchon 1991 - ‬2 min walk
  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Vertigo - ‬2 min walk
  • ‪Sedap Restaurant - ‬1 min walk
  • ‪Grand Imperial Restaurant - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 607 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at Sedap, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sedap - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Red - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Enju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Blu Bar - Onsite bar. Open daily.
Terrace Poolside Grill - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (MYR 30 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 91.80 for adults and MYR 45.90 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Blu Bar
  • Enju
  • Red
  • Sedap
  • Terrace Poolside Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Yew Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast variety is good.
Stayed 2 nights in Dec 2025

10/10 Excellent

PG NORAFFIZAH

Liked: Cleanliness, staff & service, amenities
The room was spotless clean with fresh crisp linen. Very close to Pavillion, just across the road.
Stayed 1 night in Dec 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, nice pool area and bar. Only issue was they only give you 2 coffee pods instead of 4.
Stayed 2 nights in Dec 2025

4/10 Poor

REECE SUE YIN

Stayed 3 nights in Dec 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from mall
Stayed 7 nights in Dec 2025

8/10 Good

Sarvesh

Stayed 6 nights in Dec 2025

2/10 Terrible

Ahed

Stayed 1 night in Aug 2025

8/10 Good

Khalid

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Yes
Stayed 11 nights in Nov 2025

10/10 Excellent

Murni

Stayed 2 nights in Nov 2025

6/10 Okay

Yu Fang

Liked: Cleanliness, staff & service, amenities
The basin is broken at the edge. The quilt is too slim to cover when I sleep. There's only one tissue box in the bathroom, there's no tissue box in the room.
Stayed 3 nights in Nov 2025

6/10 Okay

Julie, Ottawa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
A rather disappointing experience at Pullman. We booked a regular 2-bedroom apartment (not specifically the family one) for our family. The arrival, lobby and check-in was great. But entering the room, the carpet throughout felt very moist and moldy. The apartment was very spacious, 2 bedroom with ensuite and an extra bathroom. A dining table, living room and office space. Space was good. But the cleanliness was lacking. And when you travel with a young kid (2 yo), this is rather important. There were hair in the sink as if someone just shaved. And the kitchen felt dirty. We saw 2 cockroaches and one dead. Buggers on the wall. Couldn't believe it. Location is fantastic, breakfast was okay. But we will not be back sadly due to the cleanliness of the place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph, Spring valley

Liked: Cleanliness, amenities, property conditions & facilities
The only problem was the language barrier with the hotel staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda Ann

Travelled with family
Liked: Cleanliness, amenities
Great breakfast Beautiful hotel The staff are so lovely Great location to everything
Stayed 6 nights in Nov 2025

10/10 Excellent

wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and wonderful rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Janice, Burnaby

Liked: Cleanliness, amenities, property conditions & facilities
The facility is fabulous, the accommodations are amazing and the staff is very friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tania

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and friendly staff
Stayed 6 nights in Nov 2025

10/10 Excellent

Raeesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with many options from variety of cultures. Staff generally good and attentive. Room was clean - probably 90% clean (felt some bits were missed). Overall convenient and we had a great stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff, location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Li-Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and easy to meet up with people
Stayed 2 nights in Sep 2025

10/10 Excellent

Udin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good, beds where nice and firm, room was clean and spacious, no issues in our stay , staff where lovely .would recommend .
Stayed 5 nights in Oct 2025

8/10 Good

Janice, Burnaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice, Isa and Moustafa made our experience delightful.
Stayed 4 nights in Oct 2025

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near shopping and restaurants Great staff. Particularly, Ikram (porter/greeter) was very helpful in getting us Grab to leave during road closure and traffic was at a standstill. He got on the phone and talked to driver for us and made sure we were able to secure a ride. Such a big help on a chaotic day!
Stayed 6 nights in Oct 2025

10/10 Excellent

Gillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a club room and the service in the executive lounge was great - friendly and attentive. The room was spacious and kept nice and clean
Stayed 5 nights in Oct 2025

10/10 Excellent

TERUKANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 4 nights in Oct 2025