Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.
No rollaway/extra beds available
No cots (infant beds) available
Children stay free
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards
Events/parties not allowed
Guests will receive an email with special check-in instructions
Staffed front desk
Smoke detector
Car not required
Long-term renters welcome
Security system
Children stay free - maximum age 10
Guest will receive an email before arrival 24 hours
Property is not cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities on site
Food service not has not been amended for enhanced safety
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Minimum age for proof of COVID-19 vaccination requirement: 18
COVID-19 vaccine must have been received a minimum number of days before check-in: 1
Property does not offer on-site COVID-19 testing
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser use by guests actively encouraged
Property mobile app recommended for guests
Property mobile app name citizenM
Free parking
