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citizenM Kuala Lumpur Bukit Bintang

4.0 star property

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Daily buffet breakfast (MYR 60 per person)
Exterior
Lobby lounge
Lobby lounge
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Petaling Street Market
    ‪7 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Place, Kuala Lumpur Tower
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Kuala Lumpur City Centre by IHG
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,002 reviews
The price is AU$85
includes taxes & fees
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About the area

Kuala Lumpur

A stay at citizenM Kuala Lumpur Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Jalan Alor and Petaling Street Market. .This hotel is 0.7 mi (1.1 km) from Berjaya Times Square and 1.5 mi (2.4 km) from Pavilion Kuala Lumpur.

What's nearby

  • Jalan Alor - 5 min walk - 0.5 km
  • Petaling Street Market - 7 min walk - 0.6 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Central Market - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 12 min walk - 1.0 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Bröom at Bukit Bintang - ‬7 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Flavors Restaurant - ‬4 min walk
  • ‪Private Corner Cafe - ‬1 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Belle Époque hotel with a coffee shop and a restaurant
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and iPads. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (98 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: MYR 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 458 out of 574 reviews
Rating 8 - Good. 86 out of 574 reviews
Rating 6 - Okay. 20 out of 574 reviews
Rating 4 - Poor. 6 out of 574 reviews
Rating 2 - Terrible. 4 out of 574 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

NICK

Stayed 4 nights in Oct 2025

8/10 Good

KokHoe

Stayed 2 nights in Nov 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service
Room was clean, comfortable and spacious. Great lobby for relaxing or working and friendly, professional staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

JAIME

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff great, Rooms very good, price even better
Stayed 3 nights in Nov 2025

10/10 Excellent

Jahan

Stayed 6 nights in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Bertram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cozy and comfortable though would be small for a couple
Stayed 2 nights in Oct 2025

10/10 Excellent

siti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nuan ting

Stayed 1 night in Oct 2025

8/10 Good

Kazuaki

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have break fast in the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
It is a modern hotel near the famous street food street Alhor street
Stayed 4 nights in Oct 2025

8/10 Good

john

Stayed 3 nights in Sep 2025

8/10 Good

john

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert, Port Richey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very modern and the rooms very European design. Nothing super fancy but not dirty or bad in any way. The staff was exceptional at all times and everything is laid out great
Stayed 7 nights in Sep 2025

10/10 Excellent

Tengku Asni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This is the first time I'm staying at citizenM and I must say what an experience it was. From checking in to asking if I can have a late check out. Staffs are very friendly and accommodating. Bed was big and I was happy rolling in it. Shower was best ( I can hv disco light..😉) Its just a walk away from food and shopping area. Would definitely returned. Thank you
Light and room control..very tech..lol
Stayed 14 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Location is good Good value of money Room not big but I guess that’s what you paid for Overall good
Stayed 3 nights in Aug 2025

10/10 Excellent

BEE LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is just next to Night market which makes it very easy to look for food in the evening. Everything is controlled using iPad in the room including TV, blinds and lighting. Big Shopping mall Mitsui Lalaport mall is 15mins walk from hotel. However be careful of traffic there as roads are busy.
Stayed 3 nights in Aug 2025

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Kheh Hua

Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Hareeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, yet welcoming and comfortable, hotel. Great breakfast and excellent service from staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Donel

Stayed 3 nights in Jul 2025