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PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool loungers
Exterior
Lobby
Lifestyle Premier King | View from room
1 bedroom, minibar, in-room safe, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double

Lifestyle Premier Double Double

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Lifestyle Premier Suite

Lifestyle Premier Suite

Lifestyle Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle Suite

Lifestyle Suite

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe Twin

Urban Deluxe Twin

Urban Deluxe Twin

7.0 out of 10
Good
(14 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Family Suite

Signature Family Suite | Children's theme room

Signature Family Suite

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Deluxe King

Urban Deluxe King

Urban Deluxe King

8.4 out of 10
Very good
(23 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Deluxe Queen

1 bedroom, minibar, in-room safe, blackout curtains

Urban Deluxe Queen

  • Sleeps 1
  • 1 Queen Bed

View all photos for Urban Suite

Urban Suite

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Lifestyle Premier King

Lifestyle Premier King

Lifestyle Premier King

9.0 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite

  • Sleeps 3
  • 1 King Bed

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King

COLLECTION Club Premier King

8.8 out of 10
Excellent
(10 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(12 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin

COLLECTION Club Premier Twin

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • Sleeps 3
  • 1 King Bed

View all photos for COLLECTION Club King

COLLECTION Club King

COLLECTION Club King

9.0 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Family Suite

Urban Family Suite

Urban Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is AU$333
for 1 room
includes taxes & fees
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About the area

Kuala Lumpur

With a stay at PARKROYAL COLLECTION Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. .This luxury hotel is 0.8 mi (1.2 km) from The Exchange TRX and 1.3 mi (2 km) from Mitsui Shopping Park LaLaport.

What's nearby

  • Berjaya Times Square - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • KLCC Park - 17 min walk - 1.5 km
  • Kuala Lumpur Tower - 2 min drive - 1.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬5 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Q Cup Café - ‬2 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

Art Deco hotel with a full-service spa and bars
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 527 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Thyme All-Day Dining, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 757 reviews
Rating 8 - Good. 209 out of 757 reviews
Rating 6 - Okay. 81 out of 757 reviews
Rating 4 - Poor. 36 out of 757 reviews
Rating 2 - Terrible. 18 out of 757 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, couple of minor problems with room sorted promptly, would recommend and stay again
Stayed 5 nights in Mar 2025

8/10 Good

Zhong fen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
2nd time staying in this hotel. Room is ok, but the toilet needs a lot of upgrades. Molds all over, shower mixer and taps need replacement
Stayed 3 nights in Mar 2025

10/10 Excellent

Vincent

Stayed 3 nights in Mar 2025

10/10 Excellent

ABDULLAH AL ZAHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 5 nights in Feb 2025

10/10 Excellent

zulfiquar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fantastic stay for 6 days - Great location and fantastic staff
Stayed 6 nights in Feb 2025

10/10 Excellent

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were helpful and friendly. The Buffet Breakfast was Amazing the choices catered for every taste and culture
Stayed 5 nights in Feb 2025

10/10 Excellent

Salman

Stayed 4 nights in Feb 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. We were celebrating our anniversary and really appreciated the nice touch with the balloons and towel decorations in the room, as well as the cake and card. Park Royal Collections is conveniently located in the bustling bukit bintang and close to the shops and food stores. Overall, would recommend this place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in heart of bukit bintang Walking distance to some of the best food street and high end shopping malls
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 8 nights in Feb 2025

8/10 Good

Tien Earn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Haziqah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th time staying in this hotel! Great location! Near to shopping area and train station. Will definitely come back here. No regrets!
Stayed 3 nights in Dec 2024

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to shopping in Bukit Bintang and is, thankfully, a little bit away fromthe busy/noisy part of the area. We were able to walk to the Petronas Towers via the sky bridge that was close by. Staff was courteous and helpful. Would stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul Robert, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good hotel, just the house keeping a little too slow. Didn't finish our room after 4:30pm.
Stayed 4 nights in Jan 2025

8/10 Good

Kam Weng

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarun

Stayed 6 nights in Jan 2025

8/10 Good

Sohail

Stayed 3 nights in Jan 2025

4/10 Poor

HYUN JI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Compared to the pictures uploaded on expedia, it’s way worse. It feels like a 3star or more like a motel. Building itself is not bad so it has nice lobby but that’s it. Beddings or trays, kettle, bathroom faucets.. didn’t seem to be cleaned and had stains on it. Beddings felt humid even though the room was very freezing with non stop AC. Towels are worn out and pool towel had really big brown stain. Poolside sofas’ and beds’ cushions are also stained. Gym is quite tiny. In-Room Dining service ordering system isn’t flawless and dishes, utensils or tablecloth are also very wornout. Serving amounts are good and food is tasty but quality wise, disappointing. And personally I felt a bit scammed. I specifically chose family suite paying almost double because according to the room picture on expedia, only this room had merdeka 118view. Because the only reason I chose this hotel was the merdeka 118 view, I even left a message to the hotel prior as well. However, we couldn’t see any glimpse of it. Front office’s staff told me all the rooms of this room type doesn’t have merdeka 118 view. And in general, conversations with staffs in English weren’t as easy compared to other hotels. Quite frustrating experience. Overall, it was a spacious room and the pool&lobby was very nice and clean. Staff who brought the in-room dining was very professional and kind. But other than that, very disappointing and don’t think they worth the price.
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location close to transport, shopping and restaurants. I’ve stayed twice and this hotel and could hear noise from other rooms on both occasions. However, I did not hear street noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 3 nights in Dec 2024

8/10 Good

Chen Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean hotel, convenient location and friendly staff!
Stayed 3 nights in Jan 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice, but I think you can do better

Not the 5 star you’d expect but still a decent stay. Didn’t realize some of the amenities until the day we left (new fun bar that opened, a great buffet in the basement level, etc). Food at the hotel bar was underwhelming and the drinks overpriced. Worst part though is that we are still getting the runaround for a refund as we booked the incorrect location to a different ParkRoyal property and they are still not refunding our money. Been given several wrong email addresses and I’m unlikely to see any refund any time soon. There are a TON of nice hotels in this area - I would guess you can find some that are just as nice for a lower rate OR something more amazing for the same cost. The pool is super nice though!
Stayed 1 night in Jan 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service Excellent

Great location with excellent service from front desk to housekeeping to conceige and breakfast staff especially those at the club floor . Thank you for your great service .
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025