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Hotel Ambassador Bukit Bintang

3.0 star property

Photo gallery for Hotel Ambassador Bukit Bintang

Property grounds
Lobby
Standard Single Room | Room amenity
City shuttle
Deluxe Room, 1 Queen Bed, City View

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View map
No. 44 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Place, Petronas Twin Towers
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room (with Window)

Deluxe Double Room (with Window) | View from room

Deluxe Double Room (with Window)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

With a stay at Hotel Ambassador Bukit Bintang, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of Pavilion Kuala Lumpur and Jalan Alor. .This hotel is 0.5 mi (0.8 km) from Berjaya Times Square and 0.8 mi (1.2 km) from KLCC Park.

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.3 km
  • Berjaya Times Square - 7 min walk - 0.6 km
  • Suria KLCC Shopping Centre - 14 min walk - 1.2 km
  • KLCC Park - 14 min walk - 1.2 km
  • Petronas Twin Towers - 17 min walk - 1.5 km

Getting around

  • Bukit Bintang Station - 1 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Damascus BBQ - ‬1 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Shawarma Halab - ‬1 min walk
  • ‪Lot 10 Hutong (十號胡同) - ‬1 min walk
  • ‪Bintang Walk - ‬1 min walk

About this property

Hotel Ambassador Bukit Bintang

Central hotel with 20 restaurants connected to the convention center in Kuala Lumpur
Hotel Ambassador Bukit Bintang offers 50 accommodations with complimentary bottled water and slippers. These individually decorated accommodations include desks. Televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 50 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a hair salon and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 10 coffee shops/cafes.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel Ambassador Bukit Bintang has 20 restaurants on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Parking on site (MYR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 coffee shops/cafes
  • 20 restaurants

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Built in 2010
  • Renovated entire property - December 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 90 per vehicle
  • Self parking fee: MYR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ambassador Bukit Bintang
Ambassador Bukit Bintang Kuala Lumpur
Ambassador Hotel Bukit Bintang
Hotel Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Kuala Lumpur
Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Hotel
Hotel Ambassador Bukit Bintang Kuala Lumpur
Hotel Ambassador Bukit Bintang Hotel Kuala Lumpur

Hotel Ambassador Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 27 out of 87 reviews
Rating 4 - Poor. 12 out of 87 reviews
Rating 2 - Terrible. 10 out of 87 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Normah

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Lim

Still can be your Improved

Location is good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
staff are friendly. Cleaning our room ever day. Just the shower temperature is not going well. please check it from time to time..
Stayed 3 nights in Oct 2019

6/10 Okay

Guillermo Francisco

Liked: Cleanliness, staff & service

Good, once they recognize my reservation

Everything was ok, once I got a room. They had no idea who I was and what Hotels.com is. They "let me stay" because I arrived at 3am, but I had to change room the next day, fortunately I only carry one backpack so it wasn't a big problem for me.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities
teruk layanan
Stayed 2 nights in Jun 2019

8/10 Good

najmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
poor room condition, please do not go for a room without window..its just terrible
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Chang, Sabah

Disliked: Property conditions & facilities, room comfort

Good if you are solo

Room condition is average. Need maintenance and upgrade. Room allocated is without a window. One ceiling light went out of commission middle of the night and no replacement was offered. Good location and that's about it. Nothing to shout about the overall condition of the hotel.
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
WiFi was awful and things were not very clean. The shower was working but not perfectly
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Location, strong wifi, smelly and noisy

The hotel located in very great localtion. Just across the street and you will find mass transportation (also, near shopping mall). The wifi is really strong, best I've found in Malaysia (better than those 5 stars). Btw, I know and accept that it is natural smell of south asian hotel, I do not like it. Also, the sound -both from hall way and the street is really loud)- be prepared cos they stay up really late at night.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a smoke free room and got a smoking room No one to help with luggage was handed a key and pointed to the elevator The fridge did not work The toilet hose leaked over night saturating all of my things in the bathroom Went out for breakfast and was locked out of my room as I forgot to come back down the previous day and pay the service tax when I arrived as I was jet lagged A phone was in my room and the staff could have called to remind me but chose to lock me out instead
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

With a dirty old man manager

Dirty old man manager knocked on my doorr to ask if I am using whatsapp because he wants to communicate with me..scary Dirty old man!! From that time on, I was placing the bed to block the door because I was afraid that he migjt try to come in when I am asleep. I did nof feel safe
Stayed 4 nights in Aug 2017

8/10 Good

Umama Shuhorah

Stayed 1 night in Apr 2017

4/10 Poor

Mk, penang

Disliked: Cleanliness, property conditions & facilities, room comfort

Sub standard facility

The first family room we checked in was like an oven. Both wall mounting air conditioners were blowing hot air at 16C temperature. The technician came and went to correct the outdoor compressor. After 30 minutes they should be up and runninn was the promised. We wasted 60 min with No improvement and requested to Room changing. we moved to another room but the basin in the toilet was leaking. The duvet covers looked being recycled. Poor experience. What it advertised isn't what we expected to get.

10/10 Excellent

DYG RATNAWATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveinent

clean and amazing

6/10 Okay

Hanif

Liked: Cleanliness, staff & service

Affordable and strategic location

Middle of shopping haven, short walks to malls e.g Pavilion, Lot 10, Fahrenheit, near to monorail station, taxi friendly area.

6/10 Okay

Verified traveller

2/10 Terrible

I travel a lot, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not too good

Room was dirty, no air remote, no plug converter for TV, Curtin tyed with a peace material, I can go on, it needs update Staff were very pleasent

8/10 Good

Vio, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Centrally located. Efficient, friendly staff. Good value ...........There are a lots of restaurants, shopping area nearby the hotel.....Overall is good.......Hotel was fine well located Rooms are small but clean Bathroom are clean ............Hotel close to shopping, eateries and pubs. Also convenient to train stations and within walking distance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Zheng Yi, singapore

Liked: Cleanliness, staff & service

Can be improved

Very small room, not fit for big size people. Not a perfect clean room if we compare with a 5 star hotel. Room looks gloomy but for a price like this at such a convenient place, i can't expect much.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a stench smell in the elevator due to water leak below the elevator..

6/10 Okay

Bianca, Australia

Liked: Cleanliness

Quick 3 night stay

I had a room without a window- and it was fine. Decent sized room- awesome bed. That's all you need right?

6/10 Okay

Enrique, Montreal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was good for the prive, old hotel, cleanser but room need to be painted, look old and use