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Issaquena Heights Boutique Hotel

3.5 star property

Photo gallery for Issaquena Heights Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Restaurant
Premium bedding, memory-foam beds, in-room safe, individually decorated
Superior Room, Lagoon View | Lake view
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Spa
  • Air conditioning
  • Pool

Explore the area

View map
4 Bosbou Street Upper Central, Thesen Hill, Knysna, Western Cape, 6571
  • Place, Knysna Lagoon
    ‪14 min walk‬
  • Place, Knysna Waterfront
    ‪17 min walk‬
  • Place, Knysna Quays
    ‪17 min walk‬
  • Airport, Plettenberg Bay (PBZ)
    ‪34 min drive‬

Room options

View all photos for Superior Room, Lagoon View

Superior Room, Lagoon View

Superior Room, Lagoon View

  • 50 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room (Manor)

Superior Double or Twin Room (Manor) | Garden view

Superior Double or Twin Room (Manor)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room (Manor)

Standard Double or Twin Room (Manor)

Standard Double or Twin Room (Manor)

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

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Property grounds
Protea Hotel by Marriott Knysna Quays
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  • Breakfast included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 329 reviews
The price is AU$177
includes taxes & fees
9 Dec - 10 Dec
Protea Hotel by Marriott Knysna Quays

About the area

Knysna

When you stay at Issaquena Heights Boutique Hotel in Knysna, you'll be in the business district, within a 5-minute drive of Knysna Quays and Knysna Lagoon. .This hotel is 1.1 mi (1.8 km) from Knysna Waterfront and 1.4 mi (2.2 km) from Garden Route National Park.

What's nearby

  • Pezula Championship Course - 12 min walk - 1.1 km
  • Knysna Lagoon - 14 min walk - 1.2 km
  • Knysna Waterfront - 17 min walk - 1.5 km
  • Knysna Quays - 17 min walk - 1.5 km
  • Featherbed Boat Cruises - 17 min walk - 1.5 km

Getting around

  • George (GRJ) - 58 min drive

Restaurants

  • ‪Persello Pizzeria - ‬6 min walk
  • ‪KFC - ‬11 min walk
  • ‪Wimpy - ‬7 min walk
  • ‪Lunar Cafe - ‬10 min walk
  • ‪Olde's Pub - ‬10 min walk

About this property

Issaquena Heights Boutique Hotel

Hotel with free parking, near Knysna Waterfront
Issaquena Heights Boutique Hotel offers 17 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Knysna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

Guests under 12 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 17 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Treat yourself with massages and facials. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
At Issaquena Heights Boutique Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Issaquena Heights Boutique Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 180 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1920
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 7:00 PM and 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 180 per person
  • Late check-in fee for check-in between 7:00 PM and 9:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests who check in must have the same name as that of the credit card used to make the booking.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Madison Manor Boutique Hotel Knysna
Madison Manor Boutique Knysna
Madison Manor Boutique Hotel
Issaquena Heights Hotel Knysna
Issaquena Heights Boutique Hotel Hotel
Issaquena Heights Boutique Hotel Knysna
Issaquena Heights Boutique Hotel Hotel Knysna

Issaquena Heights Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ramdas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Dane

Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service

Short two night stay..

Nice boutique hotel..Arrived late and Whitney , was very good checking us in..Blossom was lovely, in the restaurant..Nice views over the lagoon..
Stayed 2 nights in Mar 2025

4/10 Poor

Kim

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The view over Knysna was excellent. The room was up to standard and clean. Staff pleasant. That’s where it ends. The dining was poor. A number of items on the menu not available. Breakfast average at best. Overpriced.
Stayed 3 nights in May 2024

8/10 Good

Dietmar

Stayed 2 nights in Feb 2024

2/10 Terrible

Michele

Stayed 11 nights in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, friendly staff. Rooms are comfortable. It’s in at the top of the hill overlooking Knysna and not walkable. Not much in Knysa except the waterfront. It’s an overprice place for food and not much to see. The hotel was nice but I would stay in Plettenberg Bay instead.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hussein

Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here, you won't be disappointed!!

A great hotel! Rooms were spacious and clean. The pool area was gorgeous with the most spectacular view! A bit far from town but they do offer a shuttle. Because the hotel was so beautiful, we decided to eat in the restaurant there instead of the town and was so glad that we did! The service was amazing and the food delicious! A big thank you to Elrico who went above and beyond to make our stay most memorable!
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a boutique hotel, lovely furnishings . big comfortable room. Excellent breakfast nice friendly staff. stunning location worth staying more than one night . We stayed 5 . Slight problem with the Wi-Fi, but was fixed very fast. Assistant manager Enrico & reservation manager Jennifer were very help full and attentive , as were the dining room staff
Stayed 5 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, room comfort

Quiet hotel with excellent views!

Lovely place with excellent view over Knysna - staff very efficient and courteous. Little bit disappointed with breakfast - convoluted; coffee or juice both not both and one coffee - pay extra to refill. No replenishing of water in the room - slight feeling of money pinching.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Issaquena

Amazing place. Great service, great rooms, great facilities and great views.
Stayed 1 night in Oct 2023

10/10 Excellent

Rochelle, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was amazing, and the breakfast was delicious. Very helpful with things to do in the area too. Thank you!!
Stayed 1 night in Oct 2023

10/10 Excellent

HH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth

Thanks for a pleasant stay. The view was wonder full. The rooms were beautifull, especially the antiques. Just love everything, Koi fishes, breakfast, supper, the quietness and Nala the friendly Labby.
Stayed 4 nights in Feb 2018

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

This is a nice hotel which is full of antiques. The rooms are done out nicely. The hotel is currently under some maintenance work due to the recent fires but is lucky to still be standing as the house next door was completely destroyed. My only complaint would be the noise of the air conditioning. Having turned off ours and the fridge as the made too much noise, I was still awoken by some other ac despite being the only guests (as it was put of season) and I was wearing earplugs. Breakfast is very good and staff are friendly and helpful.
Stayed 1 night in Aug 2017

10/10 Excellent

Zimkhitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality stay

I had an amazing stay at this hotel. The service is superb and the staff is very helpful and friendly. The room was nicely decorated and spacious. I would highly recommend this hotel for the location, staff, beautiful views from the pool area and spacious room.
Stayed 3 nights in Jul 2017

8/10 Good

Georgette, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY nice hotel and VERY nice personnel.

Very pleasant place and all is perfect. The bed was very confortable and it was a quiet place.

10/10 Excellent

Janet, Fairlight, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, quiet hotel with a lovely view

We were welcomed by the owner and the manager and taken to a very nice first floor room with a spacious balcony overlooking the lagoon at Knysna. The room was well-appointed, the bed very comfortable and the facilities just perfect for a long weekend stay. I was unwell for a few days so was able to rest in peace. Breakfasts are served in a separate building and the chef could not do enough to ensure that breakfasts were enjoyable and freshly prepared.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend.

This hotel was stunning. From the service, views to the styling of the rooms. We had a big claw foot bath in our room which was big enough for two people. The honesty bar was fun and the DIY soft serve and popcorn was a fun novelty. Definitely recommend.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic B&B with views to die for

The host, Nan, and her team were extremely welcoming, helpful and informative and went out of their way to make our stay an enjoyable experience. It has only been open for less than a year and we think that Madison Manor is a fantastic B&B with outstanding views and service. We felt secure, there was plenty of parking and we used taxis to enjoy restaurants in the area rather than walk the hill!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff Amazing people
Stayed 1 night in Nov 2024

10/10 Excellent

Elin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og pent hotell med fantastisk utsikt. Veldig god mat og service
Stayed 2 nights in Jan 2024

4/10 Poor

tim

Stayed 2 nights in Nov 2023

8/10 Good

Camila

Café da manhã muito bom, bar da Piscina com vinhos ótimos. Quarto e Statf bons!!
Stayed 2 nights in Nov 2018

10/10 Excellent

Marc, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage und unglaublich netter Service

Wir hatten eine Übernachtung gebucht. Unglaublich netter und familiärer Service. Haben wie so bisher noch nirgendwo erlebt. Die Herrin des Hauses hat uns zum Schluss sogar noch eine Alternativroute für den Rückweg ausgearbeitet. Unglaublich freundlich. Wir kommen wieder. Zudem hat das Hotel eine super Lage mit direktem Blick auf die Lagune von Knysna und nur eine kleine Anzahl an Zimmern, was den Aufenthalt nochmals angenehmer macht. Die Einrichtung ist sehr geschmackvoll. Teilweise erinnert es an ein Museum. Wirklich klasse!
Stayed 1 night in Aug 2018