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Room clean and comfortable. Parking was inconvenient. Not clear in hotel description where to park and how to get there. Many streets NAV system old us to use were blocked off to vehicles. Once we found the parking garage, the hotel paid for parking. The hotel was very close to the cathedral and shopping.

The room was cold on arrival. An air conditioning unit was the source of heat and this took a long time to warm us up! Otherwise a nice hotel

The experience I had at this hotel was truly a complete disappointment. From start to finish, everything was problematic. When we entered the room, the cleanliness was absolutely inadequate, with serious hygiene issues. There was a strong dog smell in the rooms, and the elevator smelled extremely bad as well. The staff were uninterested and far from being solution-oriented; whenever you raised a concern, they preferred to ignore it rather than help. Additionally, the equipment in the room was either not working or in very poor condition. You definitely do not get what you pay for here. If you want a stressful experience instead of a relaxing stay, you can choose this place—otherwise, it is somewhere you should absolutely stay away from. I strongly recommend choosing other alternatives if you don’t want to go through the same bad experience I had.

I stay here regularly. Staff very professional and accommodating.

Staff and food was amazing, room was clean. Only little complaint is the road noise.

Very friendly and welcoming staff. The room was clean and they had made a sofa bed up for my son. Plenty of tea,coffee and biscuits and the towels were lovely large ones instead of the usual face cloth you get to dry yourself with in many hotels. We liked the Bluetooth mirror in the bathroom and the soap etc was filled. The room and bathroom were very cold due to the old sash windows which were quite draughty. However you were able to control the heating easily and so were able to warm the room quite quickly. We did not sample the restaurant or spa services as this was only a one night stay.