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Grand Burstin Hotel Folkestone

3.0 star property

Photo gallery for Grand Burstin Hotel Folkestone

Reception
Indoor pool
Standard Double Room
Coffee shop
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View

Premier Twin Room With Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Folkestone

When you stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Western Docks Cruise Terminal and Port Lympne Wild Animal Park and Gardens. .This hotel is 9 mi (14.5 km) from Dover Castle and 9.2 mi (14.8 km) from White Cliffs of Dover.

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Leas Lift - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km
  • Sandgate Beach - 19 min walk - 1.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪Marleys - ‬4 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪Folklore - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

6.8
Rating 10 - Excellent. 323 out of 1151 reviews
Rating 8 - Good. 303 out of 1151 reviews
Rating 6 - Okay. 212 out of 1151 reviews
Rating 4 - Poor. 131 out of 1151 reviews
Rating 2 - Terrible. 182 out of 1151 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Staff & service, property conditions & facilities
Staff were very helpful providing missing towels at the reception desk
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not so bad

Not terrible standard room the bed wasnt comfy we used the extra quilts to make it more comfy very springy bed but other than that not so bad you pay for what you get we didnt spend much time in the hotel bar was kinda pricey though didnt try the food so cant comment didnt use the pool either check in was easy the guy on the desk was super friendly most likely we'd stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness
Great night sleep, lovely afternoon and evening in Folkestone. Dated, but very clean room with everything we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

Aivaras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Ross

Travelled with partner
Liked: Amenities
Not the best but fair for the price you pay
Stayed 1 night in Mar 2025

2/10 Terrible

Gabrielle

Disliked: Staff & service, amenities, property conditions & facilities
Bin was not emptied before I checked in, rude gym manager and no hot water
Stayed 1 night in Mar 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was welcoming. Phoned before hand .They put a room that meet my disablement made sure that i had a walk in shower. I found that i could acess all the hotel. The room was clean .the entertainment in the evening was good.i did not try the food. As i had eaten before i got there .and left very early. I shall return to this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

6/10 Okay

Fabio

Travelled with family
Stayed 2 nights in Feb 2025

8/10 Good

heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, room comfortable, bar area very clean and tidy, staff were excellent
Stayed 2 nights in Feb 2025

4/10 Poor

Shelly

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
much improved. good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
feedback from the people i booked this for, was that the hotel is much improved and they enjoyed their stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
my staff feedback for stay here was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
booked hotel for drivers to stay in. feedback was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
my staff enjoyed their stay here and noted it was much improved
Stayed 2 nights in Feb 2025

10/10 Excellent

Akshjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent time

Had an excellent time, everyone was friendly and helpful, rooms were clean and tidy, great atmosphere
Stayed 3 nights in Feb 2025

2/10 Terrible

Kay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sophie

Liked: Cleanliness
We stayed in the family and it was nice and clean the entertainment was good and drinks was cheap also the pool and gym both very good and cheap to use
Stayed 1 night in Feb 2025

2/10 Terrible

Darren

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Me and my friend didn't even stay the night we were met with poor attitudes at reception then after booking in and getting to the room i can understand to a degrees that this is a cheap stay hotel however there are still health standards to uphold the room smelt so strong of adhesive from what im guessing as a fresh laid carpet but you could still smell the damp in the air the bedding was damp with hair on them, then i noticed black on the netting in the window so i checked behind and all the window had back mould all over the frames and damp inside the windowpains after being it was terrible and how it has gone un noticed is beyond me. I couldnt stay in condition like this due to my health with asthma and skin conditions so i asked for a refund as i could have to find alternative stay as the hotel was no suitable i just got hit with the we have a no refund policy and thats that so sorry or shock that the room was in such condition after 5 hours drive to be met with a room like that was so disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Bohdan

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service and accommodation 💕

Second visit to this magnificent hotel and cannot fault anything really. Fantastic staff and always welcoming. Breakfast was absolutely wonderful. At the moment it appears to be having renovation work which causes no problems for guests. It is brilliant the hotel fact is central to a variety of things for tourists, for example, shops, restaurants, bars, pubs and all viewpoints for sightseers. Finally the accommodation offers entertainment and a place to eat & relax.
Stayed 2 nights in Feb 2025