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Grand Burstin Hotel Folkestone

3.0 star property

Photo gallery for Grand Burstin Hotel Folkestone

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Reception
Standard Double Room
Indoor pool
Coffee shop

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View map
The Harbour, Folkestone, England, CT20 1TX
  • Folkestone Harbour
    ‪2 min walk‬
  • Folkestone Beach
    ‪6 min walk‬
  • Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Premier Twin Room With Sea View

Premier Twin Room With Sea View

Premier Twin Room With Sea View

8.0 out of 10
Very good
(1 review)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Double Room with Sea View

Premier Double Room with Sea View

Premier Double Room with Sea View

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(23 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(77 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Folkestone

When you stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of Dover Western Docks Cruise Terminal and Port Lympne Wild Animal Park and Gardens. .This hotel is 9 mi (14.5 km) from Dover Castle and 9.2 mi (14.8 km) from White Cliffs of Dover.

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Lower Leas Coastal Park - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km
  • Sandgate Beach - 19 min walk - 1.6 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Harbour Fish Bar - ‬2 min walk
  • ‪Marleys - ‬4 min walk
  • ‪The British Lion - ‬6 min walk
  • ‪Folklore - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 320 out of 1113 reviews
Rating 8 - Good. 297 out of 1113 reviews
Rating 6 - Okay. 208 out of 1113 reviews
Rating 4 - Poor. 122 out of 1113 reviews
Rating 2 - Terrible. 166 out of 1113 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kerri

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very good value for money. Rooms clean and comfortable. Close to all the amenities. Breakfast was lovely. Entertainment was enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to attend an event in the Folkestone Creative Arts centre. Would definitely stay here again. We had a lovely twin room with a balcony overlooking the harbour and couldn't have asked for anything better. Many thanks.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

All I wanted was a comfortable bed and a shower...

All I wanted was a comfortable bed and a shower. Me and 2 old uni friends where on a long weekend cycling along the south coast and we stopped here for an overnight to get some rest before heading on. My bed was worn out and not only could you feel every one of the old springs, they 'clanged' when you moved. The shower was either cold or had so low water pressure that the divert valve for the bath wouldn't send water to the shower head. When we arrived, one of the lifts didn't work. By the morning, all of them had failed and none of the buttons worked on our floor. Someone from reception had to manually override the lifts to get us. Oh, and one of the panels had fallen through. On top of that, it seems like a lot of people use it as a base for parties so I was woken up many times with revellers in the corridor. Yes it cheap. No I would never stay there again. At best it's worn out and at worse it's a death trap.
Stayed 1 night in May 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything I needed in the room, friendly staff and a pleasant break. Great breakfast and a view to die for. We will be back
Stayed 1 night in May 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in May 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been working in the area, and this hotel has been great. quiet, well appointed room with good facilities with a good bar and relaxed restaurant. There was even a pool if I had brought my trunks!
Stayed 1 night in May 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Simon

Stayed 3 nights in Apr 2025

4/10 Poor

John

Stayed 1 night in Apr 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort
Had a lovely stay over Easter weekend. The entertainment was good and staff very friendly. Rooms were clean. Unfortunately, one lift was out of action so it took a while to and from our room.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Great value
Stayed 1 night in Apr 2025

8/10 Good

Christine

Stayed 1 night in Apr 2025

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a lovely place to get a brake at far prises. Stuff friendly.
Stayed 3 nights in Apr 2025

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
As above
Stayed 2 nights in Apr 2025

8/10 Good

pauline

Travelled with group
Liked: Cleanliness, staff & service
As I am down at Burstin regularly I am very familiar with this hotel and know what to expect and if any different I am more than happy to make any requests to Reception who are very helpful and deal with any problems rapidly and effectively
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Airdrie

Liked: Staff & service, property conditions & facilities
Happy with the stay
Stayed 3 nights in Apr 2025

10/10 Excellent

SM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a gym room and swimming pool. They also got breakfast and dinner buffets and individual dishes to be ordered. They have a bar area serving sandwiches and cakes with tea and coffee in daytime after 11am. They are highly recommended for families with kids and elderly.
Stayed 14 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2025