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Grand Burstin Hotel Folkestone

3.0 star property

Photo gallery for Grand Burstin Hotel Folkestone

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Indoor wedding
Standard Double Room
Reception
Games room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

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The Harbour, Folkestone, England, CT20 1TX
  • Place, Folkestone Harbour
    ‪2 min walk‬
  • Place, Folkestone Beach
    ‪6 min walk‬
  • Place, Leas Cliff Hall
    ‪13 min walk‬

Room options

View all photos for Twin Sea View Room

Twin Sea View Room

Twin Sea View Room

7.0 out of 10
Good
(4 reviews)
  • 2 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

Family Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(27 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(84 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Sea View Room

Double Sea View Room

Double Sea View Room

  • 2 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the area

Folkestone

With a stay at Grand Burstin Hotel Folkestone in Folkestone, you'll be near the beach, within a 15-minute drive of White Cliffs of Dover and Folkestone Harbour. .This hotel is 0.4 mi (0.6 km) from Leas Lift and 0.4 mi (0.6 km) from Lower Leas Coastal Park.

What's nearby

  • Folkestone Harbour - 2 min walk - 0.2 km
  • Quarterhouse - 5 min walk - 0.4 km
  • Folkestone Beach - 6 min walk - 0.5 km
  • Leas Lift - 7 min walk - 0.7 km
  • Leas Cliff Hall - 13 min walk - 1.1 km

Getting around

  • Folkestone Harbour Station - 7 min walk
  • Gatwick Airport (LGW) - 90 min drive

Restaurants

  • ‪Brewing Brothers - ‬5 min walk
  • ‪Marleys - ‬3 min walk
  • ‪The Harbour Inn - ‬1 min walk
  • ‪Steep Street Coffee House - ‬4 min walk
  • ‪Floc Folkestone - ‬3 min walk

About this property

Grand Burstin Hotel Folkestone

Hotel in Folkestone with 2 restaurants and a nightclub
Grand Burstin Hotel Folkestone offers 550 accommodations with coffee/tea makers and complimentary toiletries. Televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Folkestone hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 550 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Harbour Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.
Harbour Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Victorian Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harbour Restaurant
  • Victorian Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP 25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Burstin
Burstin Hotel
Folkestone Grand Burstin
Folkestone Grand Burstin Hotel
Folkestone Grand Hotel
Grand Burstin Folkestone
Grand Burstin Hotel Folkestone
Hotel Burstin
Burstin Folkestone Hotel
Burstin Hotel Folkestone
Grand Burstin Hotel Folkestone, Kent, UK
Hotel Grand Burstin
Grand Burstin Hotel
Grand Burstin
Burstin Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel
Grand Burstin Hotel Folkestone Folkestone
Grand Burstin Hotel Folkestone Hotel Folkestone

Grand Burstin Hotel Folkestone Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 137 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thalia

Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bug's

Bed bug's no hot water no heating rubbish i won't my money back
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Amenities
We had an enjoyable two night stay. Our room was perfect, clean lovely Seaview oh but the windows actually needed a jolly good clean and the hotel is in a really good position just to go walking to the shops and to the Lower Leas which was absolutely stunning as was the Upper Leas, so yes it was all good! 😁
Stayed 2 nights in Sep 2025

6/10 Okay

Katharine

Disliked: Property conditions & facilities

Okay and value for what you pay

Room and hotel were tired, but this was reflected in what we paid for it. Perfect for an overnight stay before picking up the Shuttle which is 15 mins away. Plentiful buffet breakfast for an additional £12 pp (but only £10.50 if we’d paid there), however it was swimming in grease and we’d recommend giving it a miss and picking up something at the terminal.
Stayed 1 night in Sep 2025

2/10 Terrible

Htet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was told by someone who lived in the area that I stayed at the worst Hotel in England. I booked it last minute because I needed a place to sleep before crossing the channel. I picked the cheapest place in the area so I got what I paid for. However, it could have been better. I paid the same amount on France side but much much better quality Hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Alan

Stayed 1 night in Sep 2025

6/10 Okay

Mrs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful. First room did not have hot water. We got upgraded and the second room was perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025

8/10 Good

Russell

Travelled with group
Stayed 1 night in Jul 2025

6/10 Okay

WILLIAM

Stayed 1 night in Sep 2025

8/10 Good

Russell

Travelled with group
Stayed 2 nights in Aug 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service
After almost 20 years stay. Charles.
Stayed 2 nights in Jun 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a premier room but the decor was tired the wallpaper was bubbled the bathroom door did not shut properly. The bathroom was dirty and the window seals had blown. There was only one person serving on the bar in the evening so took ages to get a drink and the breakfast was very poor.
Stayed 1 night in Sep 2025

10/10 Excellent

Ella

Travelled with family

Bank holiday weekend

Nice hotel in need of room upgrades cheap and cheerful family holiday enjoy by all.
Stayed 3 nights in Aug 2025

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities, room comfort
Although very clean there was no mirror hanging on the wall, there was clearly a space for it. We had absolutely no hot water despite running the tap for ages. Recently refurbished room with new mattresses although these were extremely uncomfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed in
Stayed 1 night in Sep 2025

8/10 Good

Helen

Stayed 1 night in Aug 2025

10/10 Excellent

MAJID

Stayed 1 night in Sep 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Never will we forget.

A Hotel never to forget..... Was possibly the busiest weekend being Bank Holiday...... I've never seen such a busy reception /foyer... It is totally Budget end of the spectrum and EXTREMELY popular. You get what you pay for and the regulars are happy. People we met were great, down to earth, real people..... Regards breakfast, decoration, bathroom(I don't want to give a bad review)....... This place fills a need for people on tight budgets(or who are just tight)..... Will never forget.
Stayed 3 nights in Aug 2025

10/10 Excellent

Martin Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

ian

Liked: Cleanliness, property conditions & facilities, room comfort

cheap!

the hotel parking was a joke.no spaces available even though i had paid.Had one meal in the evening .ordered two fish and chips and only got one.Was told cheff had gone home.Then saw other meals being served.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jamie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman manager very rude
Stayed 1 night in Sep 2025

6/10 Okay

Dona

Travelled with group
Closer to the sea and the harbour. Breakfast was average. Reasonably priced hotel.
Stayed 1 night in Aug 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Long walk from the lift with case's getting to old for this
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Okay for the price

This hotel is suitable for a short stay of one or two nights. The room is very basic, and the hotel's condition could be improved. It's important to note that you get what you pay for; this is not a luxury hotel. However, the location is great.
Stayed 1 night in Aug 2025