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Hyatt Place Jacksonville Airport

3.0 star property

Photo gallery for Hyatt Place Jacksonville Airport

Front of property – evening/night
Terrace/patio
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
14565 Duval Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health North
    ‪3 min drive‬
  • Place, UF Health Hospital North
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

9.2 out of 10
Wonderful
(235 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

9.0 out of 10
Wonderful
(175 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

9.2 out of 10
Wonderful
(42 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.6 out of 10
Good
(10 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Jacksonville

With a stay at Hyatt Place Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Prime F. Osborn III Convention Center. .This hotel is 14 mi (22.5 km) from EverBank Stadium and 13 mi (20.9 km) from VyStar Veterans Memorial Arena.

What's nearby

  • River City Market Place - 10 min walk - 0.9 km
  • UF Health North - 3 min drive - 1.7 km
  • UF Health Hospital North - 3 min drive - 1.7 km
  • Jacksonville Zoo and Gardens - 10 min drive - 12.8 km
  • St. Johns Town Center - 27 min drive - 37.7 km

Getting around

  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Circle K - ‬6 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with a 24-hour fitness center and a coffee shop
Hyatt Place Jacksonville Airport offers 127 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 127 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
For lunch or dinner, stop by The Placery, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 1150 square feet (107 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
The Placery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,150 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2028
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
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Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel
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Hyatt Place Jacksonville
Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1632 out of 2374 reviews
Rating 8 - Good. 401 out of 2374 reviews
Rating 6 - Okay. 185 out of 2374 reviews
Rating 4 - Poor. 69 out of 2374 reviews
Rating 2 - Terrible. 87 out of 2374 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Front desk help Amy was excellent she was super helpful and a dedicated team member
Stayed 1 night in Nov 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast, did not use airport shuttle
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Raymond Lo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, great breakfast buffet very quiet and a super bed
Stayed 1 night in Nov 2025

8/10 Good

Tavonya

Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2025

4/10 Poor

Ronda

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
We stayed for 4 days our rooms where never cleaned or fresh towels were never given. The day I was leaving I had to go ask for towels. A lot of money for no service.
Stayed 4 nights in Nov 2025

2/10 Terrible

James

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
There are certain things in life that give me the ick. Finding a pair of underwear in a “clean” room is at the top of my list. The bad. The room seemed like it hasn’t been cleaned very well for a long time. The blinds had dust accumulated in them, each slat was a slightly different color. The comforter didn’t instill confidence that it had been cleaned in some time. It was closer to grey in color than white. The room seemed a bit run down. In the morning we moved the ottoman and found a pair of underwear under it that didn’t belong to my wife and I. Gross! Breakfast was ok. It met the need we were looking for but have had better commentary breakfast before. I will add that we came down around 9am when they stop serving at 930. The good. The staff during check in was friendly, the woman that checked us out seemed genuinely concerned about the cleanliness of the room and took down some notes and even offered us some free snacks from their snack counter. We declined. Initially we wanted to do a late check out but it was a 25 dollar up-charge for 1 hour. Something needs to be done about house cleaning that was the difference between a 5 star and 1 star review. If ever in the area again I will not be staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After a long, frustrating travel day, the young man who checked us in sometime after 1am was polite, quick, and efficient. Very impressed!
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Check was a breeze! The shuttle that operates from the Hyatt Place was so convenient and helpful! The driver was WONDERFUL, accommodating and she was so pleasant to talk with!
Stayed 1 night in Nov 2025

6/10 Okay

Alice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was great. Had to request a microwave. Coffeemaker was dirty inside. Toilet paper roll was barely connected to the wall. Had to turn heat up to 80 to get the room comfortable.
Stayed 3 nights in Nov 2025

8/10 Good

Roderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was great
Stayed 2 nights in Nov 2025

2/10 Terrible

Kevin

Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Was unable to make it to my reservation. Made attempts to contact the hotel manager several times to obtain a refund or some sort of remedy for the unforeseen circumstances with no response. The manager had someone else tell me there is nothing they can do. This was very disappointing. This hotel is usual my go to when I’m in Jacksonville, of course I will never book at this location again. Very unprofessional the way the situation was dealt with.
Stayed 1 night in Nov 2025

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
Room was not actually clean - everything was sticky, air was musty, bed was extremely uncomfortable, hardly slept. Bathroom was gross, shower doors stained. Headboard of bed had visible stains on it. Blackout curtain was broken. Need to update your rooms and clean them.
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Windows in the room were were fogged over could not see through one at all
Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Orlando

Travelled with partner
El olor no era agradable y por el precio que se renta debería ser renovada, el acceso al baño es incómodo.
Stayed 1 night in Oct 2025

10/10 Excellent

Clinton S

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for a night, the room was clean, quiet area and nice employees.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous
Stayed 1 night in Oct 2025

10/10 Excellent

Audrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was just great to have. I didn't have a car and didn't know how I was going to get to the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was lovely
Stayed 1 night in Nov 2025