Family accommodation in Historic Core

This place was a little unconventional, for me at least. You needed a code to enter the building, a code for the elevator, and a code for your room - no keys or key cards. Security-wise I guess it's effective, but it took some getting used to and I'm not sure getting information from them without a mobile phone would have been very easy. The room was very clean and comfortable, and it had the usual amenities -- hair dryer, in-room coffee maker, safe, iron, etc. -- but the television only offered about a dozen channels, and no network TV, which was a bit unusual -- not being able to get the local morning news and weather. That aside, the staff was very friendly and helpful and the cafe downstairs was very convenient. I had booked STILE because of its proximity to the Orpheum Theatre down the street, but I have to say that the area is not ideal. S. Broadway itself is OK, but there are limited dining and shopping options, and once you veer off to the side streets, it doesn't feel very safe, especially to this older woman traveling alone, with lots of unhoused people accosting you. Not the hotel's fault, obviously, but definitely a consideration.

Good

The valet parking is a total rip off and when I left at 4:30AM the valet was nowhere to be seen. I believe was sleeping in his car and someone had to go find him. Unacceptable!! I will never stay in a Sheraton hotel again.

Did not use.

Our first room didn’t have hot water, but they quickly moved us to another room. Everything else about the stay was seamless!

For the historical factor it’s amazing. For room size and cost it’s just okay. Location was what I needed but I’ve stayed just down the street at the Hilton and had a better experience.