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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Buffet
Point of interest
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton City Hall
    ‪3 min walk‬
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Hamilton

Staybridge Suites Hamilton Downtown by IHG is centrally located in Hamilton, a 5-minute walk from Art Gallery of Hamilton and 6 minutes by foot from Hamilton City Hall. .This hotel is 0.3 mi (0.5 km) from Hamilton Convention Centre and 0.4 mi (0.6 km) from TD Coliseum.

What's nearby

  • Hamilton City Hall - 3 min walk - 0.3 km
  • Hamilton Convention Centre - 3 min walk - 0.3 km
  • Art Gallery of Hamilton - 3 min walk - 0.3 km
  • TD Coliseum - 5 min walk - 0.5 km
  • Hamilton Place Theatre - 5 min walk - 0.5 km

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Swiss Chalet Rotisserie & Grill - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪La Luna - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Staybridge Suites Hamilton Downtown by IHG. A complimentary on-the-go breakfast is served on weekends from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Hamilton? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 19.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our one night stay so much, we wished we could have booked a couple more days! Great service, breakfast options are good. Room was incredible, clean, and balcony was a super bonus!
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great variety of options for breakfast. Room was very clean Pot, pan and dishes in room made it easy to make dinner.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great. Breakfast yummy, but the eggs were a little cold. Could do with a microwave in the breaky area.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Rooms are always clean and spacious. Staff is great and the breakfast is one of the best ones I’ve encountered.
Stayed 1 night in Dec 2025

10/10 Excellent

Rosellen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The Front Desk Staff were so helpful and friendly!
Stayed 1 night in Dec 2025

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room is very clean and spacious. Nice appointed rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely. Nice clean rooms with a full kitchen. It felt like staying in a home, not a hotel room. Nice little pool, indoor parking and a secure building. Breakfast was well done. Nice buffet style with plenty of options.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very secure inside the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very friendly and the complimentary breakfast/dinner was a pleasant surprise and helpful, especially since I was travelling alone. Plus, the location was ideal to walk to the TD Coliseum for the concert I was attending. I highly recommend the Staybridge, thankfully 😊
Night view from my room.
Sunrise from my room; can see Lake Ontario
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberley

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the free dinner options and the breakfast spread. The underground covered parking was a bonus.
Stayed 1 night in Dec 2025

10/10 Excellent

craig

Liked: Cleanliness, property conditions & facilities
we had a great stay. the staff were very friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, so convenient to get around, smooth check in and out, staff was great. Will stay again!
Stayed 1 night in Dec 2025

10/10 Excellent

David Thomson

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

8/10 Good

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Le-Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the Colliseum, restaurants, bars. All walkable. The staff were amazing. Tina help with recommendations and directions. Young lad who dies maintenance assisted us to the garage, offered to carry our luggage. Hotel is clean and updated. Had beautiful Christmas decorations. Will definitely stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Neal, Pickering

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thoughtful, courteous, friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good and our suite with kitchen was very clean and nice
Stayed 1 night in Dec 2025

8/10 Good

Kerrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Free dinner/ breakfast a welcome surprise! Covered parking appreciated due to weather conditions. Staff very friendly. Room was dark. Not enough lighting and no exhaust fan in bathroom. Otherwise very nice room
Stayed 1 night in Dec 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities
Friendly staff and meal specials (meals)
Stayed 3 nights in Dec 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great comfortable stay- easy check in and check out. The complementary dinner was excellent surprise.
Stayed 1 night in Dec 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The staff are friendly and helpful. It is also very close to Jackson Square where there are many restaurants and to TD Coliseum where our booked event was being held. We will stay here again.
Stayed 1 night in Dec 2025