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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

2 restaurants, breakfast served
Pool
Fitness facility
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • Place, River City Market Place
    ‪6 min walk‬
  • Place, UF Health North
    ‪18 min walk‬
  • Place, UF Health Hospital North
    ‪19 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Atrium View)

7.8 out of 10
Good
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

7.6 out of 10
Good
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(96 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(98 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(67 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Front of property – evening/night
Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 2,434 reviews
The price is AU$183
includes taxes & fees
23 Mar - 24 Mar
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About the area

Jacksonville

With a stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG in Jacksonville (Northside), you'll be a 3-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery. .This hotel is 6.8 mi (10.9 km) from Jacksonville Zoo and Gardens and 11.1 mi (17.9 km) from Edward Waters College.

What's nearby

  • River City Market Place - 6 min walk - 0.5 km
  • UF Health North - 18 min walk - 1.5 km
  • UF Health Hospital North - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 10 min drive - 12.8 km
  • EverBank Stadium - 23 min drive - 23.0 km

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬3 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 317 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Grab a bite at Proper 1822, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 5 2026 to April 5 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1036 out of 1874 reviews
Rating 8 - Good. 363 out of 1874 reviews
Rating 6 - Okay. 232 out of 1874 reviews
Rating 4 - Poor. 132 out of 1874 reviews
Rating 2 - Terrible. 111 out of 1874 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Roshni

Stayed 1 night in Dec 2025

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Nov 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities
Room was spotless and Darius at front desk was awesome
Stayed 1 night in Dec 2025

8/10 Good

Tanzania

Business traveller
Liked: Cleanliness, staff & service, amenities
The bathroom lighting was terrible
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
The room was spotless, the bed was like sleeping on a cloud and the staff was very courteous. The hotel is really beautiful and I’m so glad I booked a room there.
Stayed 1 night in Dec 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice & clean. Stephanie made check-in simple & quick. She was also very pleasant & assisted in helping us with dinner options. The room was clean & fresh. We didn’t take advantage of breakfast because we left very early in the morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia, Miami Gardens

Liked: Cleanliness, amenities, property conditions & facilities
My room was well prepared, quiet and a great view. Every staff associate I came in contact with was pleasant. Even though I didn't use all the amenities you offered, they were there for your guests. The front desk associate who took care of me stood out the most(Vivian)*.Thank you to all.
Stayed 3 nights in Dec 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
It was disgustingly dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Rafael

Stayed 1 night in Dec 2025

10/10 Excellent

Shawna

Stayed 1 night in Dec 2025

10/10 Excellent

Briana

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy L

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Skylar

Stayed 1 night in Dec 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying. It was an absolutely nice hotel. I'm very picky. It was clean. The staff were all very friendly. The breakfast was so good and a lot of different choices. Highly recommend this hotel. If I come back, I will definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Dec 2025

6/10 Okay

Jair

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

2/10 Terrible

Shyann

Disliked: Staff & service, property conditions & facilities
I pre-pay for my trip prior to arriving into the hotel and I got there and it was time to check in the agent tried to charge me for my booking again. I told the agent that I had already paid for she said OK culture supervisor and they said they will handle it After that. They still charge me after I told them I cannot afford to pay for the room again and for my trip because I came here for business
Stayed 3 nights in Dec 2025

10/10 Excellent

Skylar

Stayed 2 nights in Dec 2025

4/10 Poor

Cindy

Travelled with group
Disliked: Staff & service, amenities
Airport shuttle
Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

6/10 Okay

Tamara

Stayed 2 nights in Dec 2025

4/10 Poor

Reggie

Travelled with partner
The staff was excellent, however the room is dark the hallway is even more darker. The hotel lobby looks beautiful and but when it comes to room need work no microwave in the room I would have to go down to the first floor.
Stayed 3 nights in Dec 2025

4/10 Poor

Timothy

Liked: Property conditions & facilities
Disliked: Cleanliness
Check in was busy with a line waiting to check in, they had 3 staff members checking in guests. We got to the front of the line and were called up to the desk asked for our ID which I had in my hand, as I was handing it over the staff member said “oh, sir come on up” to someone sitting in a chair about 50 feet from the desk. My wife and I moved to the side expecting she was just going to hand him something. She never said another word to us but proceeded to do the entire check in with the gentleman she called up leaving us to go back in line! Then an unexpected expense of $10 a night for parking, not in a separate garage but on the premises. As we got to the room I received an email asking if the room was to our liking. I responded they the refrigerator was not working, never for a response. Then we found mold and fuzz on the bathroom exhaust vent and black mold on the wall by the shower. Had much better service and a clean room with a working fridge the night before at a budget $60 motel. Won’t ever go to another Crowne Plazza!
Stayed 1 night in Dec 2025