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When checking in the type of room we had was going to be hard for 3 other people I was with to do stairs. Not only did they hunt me down to tell me they found the same type of room but with less stairs to climb. They are always there to help you with whatever problem comes up. Getting around is no problem since they have golf carts to take you to wherever you need to go.

I have traveled multiple Westin Properties. Given the current conditions of the USA, it is understandable of the difficulties these resorts face. However, this was not an all inclusive resort. The quality of food and cocktails were very reminiscent of all inclusive. But we’re NOT an all inclusive price.

great

The resort had nice rooms with good amenities. The check in and out Staff were pretty stiff and seemed not to be enjoying their jobs. No smiles at greetings or check out. The guys who drove us to our room was excellent and friendly. We counted over a 100 steps to carry our bags up to check out and it would of been nice to offer a ride back up the steep incline. The girl who check us out said it wasn't an option.

Do not stay here! Property is in shambles. Bar not open. Safe didnt work. Gave us another room, safe didnt work. Lobby furniture is dirty and carpets are worn and stained. Villa area is a home for ferrel cats. Pool area dirty. Looks like no repairs or upkeep since hurricane. Didn't feel safe walking the property. Expedia should remove this hotel from their site.

My stay was great ,I would have given 5 stars except the cook didn't show up 1 morning , 1 of the waitress was kinda rude because I sent burnt food back , I was told I didn't have to pay for it because I sent it back and didn't want it anymore ,I was brought out a new plate , long story short I payed for it and the property just needs an good investor to open back up the game room, spa etc.... some updates ,But otherwise I wood stay again .