Dallas Ski Resorts

Clean, comfortable, courteous staff, well located, and the Flying Horse cafe next to the lobby served great coffee. Great value.

Nice place to stay, a well run hotel where everything works. The hotel did not look very old and was well built. We were looked after during our stay, this was much appreciated after being put out by hurricane Hervey. Very impressed with the local art work throughout the hotel.

The hotel was quite old and always felt dark. We had a family of four, and they acted as if they were doing us a favour by finding a room with 2 beds instead of 1 even though that's what we booked. We then had to ask 2 out of the 3 days for an extra towel as they only left us 3. The first day we had to ask twice before they were delivered, and the second day we couldn't wait any longer and had to share towels. Our stay was for a long weekend (Check in Friday night, check out Monday) and there was no one available from concierge to assist us over the entire weekend. When I asked for assistance at reception, the response was "concierge doesn't work over the weekend and I can't help you." Topping it off, the photos of the pool on their website must be from at least 20 years ago. Same layout, but conveniently missing the rusty gate/fence and run-down appearance of the pool area.

Our check in was rather iffy & disappointing. Ernesto & Steve are legends & made our visit memorable. Amazing building & easy location to get about from.

I felt very comfortable and was welcomed and assisted by the very friendly staff. The concierge was most helpful.

Loved the nylo, stayed for a week and loved everything..