Well $48 for valet is ridiculous, then the guy checking me in was so rude i seriously considered leaving and going to another hotel, no customer service skills at all unless being a complete jerk is the standard, i was told on hotels. Com that it would be $50 for incidentals at check in when i asked why im being charged $100 he got ruder and told me thsts what it is and threw the keys and some papers at me like i wasn't supposed to ask him anything, then later that night/ morning at 2 am when we come back from being out, i had to go inside and find the valet who was asleep along with the security guard, right there in the lobby both of them asleep, had to wake him up to take my care and again with the rudeness from the staff, like thats what im paying for is to be treated badly because I expect them to do there job... Now don't get me wrong nice property, nice room but the staff needs to be replaced i have had more hospitality at a funeral!