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Just got back from our stay. Went for my anniversary. Was no customer service and I paid a big price for little care and understanding. Staff couldn’t be bothered, ended up paying being overpriced and overlooked. Then they wanted me to paid more for a room set up which was £280 on top of my bill for the room I already paid for. Outside was stunning perfect view of the Eiffel Tower. Was impressed. Part from that was left disappointed and heartbroken, for what was meant to be an unforgettable experience between me and my girlfriend. The French was rude and didn’t like the English ! Little fogs don’t stop at the Pullman hotel again !!!!!! Unless your a millionaire and a walk over

Everything was wonderful. If I came back to Paris, I’ll stay in Pullman Hotel without hesitation

For an upgraded "Executive" room it was small (not even close to the photos advertised). The staff was very friendly and the breakfast buffet was nice with many options.

The hotel was OK but need renovation of some rooms. Furniture was rundown and deteriorated. We wxpected better amount of towels snd toiletries.breakfast and food in general was excellent.

We enjoyed our stay here. The room was very clean, although extremely small. The location is perfect, a 3-minute walk to the Eiffel Tower and an even shorter walk to the train station. The hotel restaurant was very convenient on a night when we were too tired to leave. The air conditioning wasn't working properly when we arrived, but the staff got it fixed very quickly.

This hotel is a real gem in Paris. Maybe one of the best deals around. The staff are absolutely wonderful. In particular, Guy, the front desk agent was lovely and a superstar receptionist. The concierge is great too. I had an incident one of the days in the area (not the hotel) and spoke to the Manager of the hotel. She was incredibly professional, empathetic and understanding. That’s what you want in a manager if you have having a very bad day or had an unfortunate incident. Their rooftop bar is just divine. Some of the best views in Paris. They have happy hour and some great deals going. Cocktails are fantastic and the bar tenders are super cool. The rooms are clean, large and have great windows to look out of. Very unique to have such large, comfy rooms in Paris. And at the rates they offer- it’s a real steal. The hotel is often fully booked with conference goer- clearly they are popular. I highly recommend this place! It’s one of my favorites in Paris!