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Fiesta Inn Chetumal Hotel

Property class: 3.5

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Breakfast and dinner served, international cuisine
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪8 min walk‬
  • Place, Museo de la Ciudad
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • City view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

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The price is AU$103
includes taxes & fees
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About the area

Chetumal

With a stay at Fiesta Inn Chetumal Hotel, you'll be centrally located in Chetumal, within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. .This hotel is 0.5 mi (0.8 km) from Museo de la Ciudad and 2.2 mi (3.6 km) from Payo Obispo Zoo.

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.7 km
  • Museo de la Ciudad - 10 min walk - 0.8 km
  • Museum of Maya Culture - 14 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Comales - ‬3 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk

About this property

Fiesta Inn Chetumal Hotel

Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 131 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy international cuisine at La Isla, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 3:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1008 reviews
Rating 8 - Good. 236 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Charlie

Stayed 1 night in Jan 2026

10/10 Excellent

Erdal

Stayed 1 night in Jan 2026

8/10 Good

Ramon

Liked: Cleanliness, staff & service
Staff was great, we had a nice stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Allan

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Juan Pablo

Travelled with partner
Liked: Staff & service, amenities
El cuarto tenía algunos detalles de limpieza en las sábanas, la atención del personal estuvo excelente. El área al rededor del hotel está medio fea.
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Erny

Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Stayed 1 night in Jan 2026

6/10 Okay

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Basic but practical
Stayed 1 night in Jan 2026

10/10 Excellent

William, Nelson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good.....location was good. Staff was good but taxi that was arranged by staff was way over priced.
Stayed 2 nights in Jan 2026

8/10 Good

Ramon

Liked: Cleanliness
Was a quick stay, all was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Food was great!
Stayed 1 night in Jan 2026

4/10 Poor

Kenroy

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room 306, toilet didn’t flush. At checkout the front desk was not even interested. They Just said sorry
Stayed 1 night in Jan 2026

8/10 Good

Karla Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nos quedamos, mi esposo, mi hija y yo una semana en el hotel y todo muy tranquilo. El hotel está bien ubicado, las camaristas y los recepcionistas muy atentos, el desayuno buffet excelente y las habitación limpia y cómoda. Solo no nos gustó que la habitación no contara con refrigerador y que el piso de madera alrededor de la piscina se veía y sentía muy desgastado, hasta temiamos caernos. Como observación creo que sería conveniente que los recepcionistas aprendan inglés porque mi esposo no habla español y yo debía traducirle todo.
Stayed 7 nights in Dec 2025

8/10 Good

Tamara

Stayed 1 night in Dec 2025

10/10 Excellent

Robert H.

Stayed 3 nights in Dec 2025

10/10 Excellent

Merri Belle

Stayed 2 nights in Dec 2025

10/10 Excellent

Huawen

Stayed 2 nights in Dec 2025

10/10 Excellent

Erdal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Stayed 2 nights in Dec 2025

6/10 Okay

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 1 night in Dec 2025

10/10 Excellent

Jadon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theres no parking
Stayed 7 nights in Dec 2025

10/10 Excellent

Adriana Isabe

Stayed 1 night in Dec 2025

2/10 Terrible

Sochilt

Stayed 4 nights in Dec 2025