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Fiesta Inn Chetumal Hotel

3.5 star property

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Lobby
Bar (on property)
Bar (on property)
Breakfast and dinner served, international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Place, Palacio Municipal De Othon P. Blanco
    ‪8 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

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City Express by Marriott Chetumal
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  • Breakfast included
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  • Free Wi-Fi
4.1 out of 5, Very good, 1,014 reviews
The price is AU$83
includes taxes & fees
22 Feb - 23 Feb
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About the area

Chetumal

With a stay at Fiesta Inn Chetumal Hotel, you'll be centrally located in Chetumal, within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. .This hotel is 0.5 mi (0.8 km) from Museo de la Ciudad and 2.2 mi (3.6 km) from Payo Obispo Zoo.

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.7 km
  • Museo de la Ciudad - 10 min walk - 0.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪Sergio's Pizzas - ‬5 min walk
  • ‪Los Comales - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

Boardwalk/promenade hotel with an outdoor pool and a restaurant
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 131 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Enjoy international cuisine at La Isla, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.97 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1020 reviews
Rating 8 - Good. 240 out of 1020 reviews
Rating 6 - Okay. 111 out of 1020 reviews
Rating 4 - Poor. 46 out of 1020 reviews
Rating 2 - Terrible. 28 out of 1020 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel siempre nos da la bienvenida con un equipo muy amable y servicial.
Stayed 1 night in Oct 2025

8/10 Good

Ramon

Stayed 1 night in Oct 2025

8/10 Good

Lisset

Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Stayed 1 night in Oct 2025

10/10 Excellent

Gualberto

Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Nydia

Stayed 1 night in Sep 2025

10/10 Excellent

Christian de los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great except for the fact that the internet service is non existent
Stayed 1 night in Sep 2025

10/10 Excellent

Gaspari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room included breakfast and first morning I was charged for the breakfast . Person confirmed me and had other guest walk by with a welcome while I was integrated and had to be confirmed before allowed to eat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay ppl are very nice
Stayed 1 night in Sep 2025

4/10 Poor

Tanit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The best part was the location, within a walking distance from the ferry dock from Belize. The second best was the service in the restaurant. The rest was in a one star category. The bed sheets were old raggedy and uninviting with polyester feel. You called me your guest. Maybe you could demonstrate how much you cared instead of focusing on just profit. By the way fix the water pressure and the water temperature control. I was on level one. Couldn't imagine what it would be like to stay on the top floor.
Stayed 1 night in Sep 2025

2/10 Terrible

D A

Stayed 1 night in Sep 2025

10/10 Excellent

Delvin

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Seleni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jessi, Ambergris Caye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very convenient if you want to rent a car. Highly recommend.
Stayed 3 nights in Aug 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ismer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutamente espectacular
Stayed 1 night in Aug 2025

6/10 Okay

Makayla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that The hotel is in a convenient area. Clean and Tidy. I didn’t like that the bathroom tiles are too slippery!
Stayed 2 nights in Aug 2025

6/10 Okay

Tony

Travelled with partner
Disliked: Amenities
Free breakfast for one is ridiculous when there were 2 of us! After getting her breakfast she was informed she had to pay extra because only fruit and yogurt were allowed after she had eaten half her meal… Very misleading and totally unacceptable!
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool should be open later
Stayed 1 night in Aug 2025

8/10 Good

Emelda Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food limited and bed comfort 9 out of 10
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. I booked it last minute because the air bnb i had booked turned out to be a dud. Very friendly and helpful staff
Stayed 1 night in Aug 2025