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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

Enjoy stunning ocean views from the comfort of your balcony overlooking the beach.
Dine on the beach with ocean views from our outdoor seating area.
Enjoy a peaceful retreat with a balcony overlooking palm trees, a comfortable seating area, and a flat-screen TV.
Guests can enjoy a resort-like atmosphere with a pool surrounded by lounge chairs and umbrellas.
Enjoy a warm and inviting dining experience in this stylish space with a curved sofa, round tables, and elegant lighting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Relax in a stylish room with a large bed, sliding glass door to a balcony, and a geometric patterned wallpaper.

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(43 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Relax in a serene space with a large bed, sliding glass door, and geometric patterned walls.

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(76 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Enjoy a restful stay in this stylish room with a large bed, small table, and modern chair, offering a view of the outdoors.

Aluxes Room

9.2 out of 10
Wonderful
(42 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Enjoy a peaceful retreat with a balcony overlooking palm trees, a comfortable seating area, and a flat-screen TV.

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(78 reviews)
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Guests can enjoy a resort-like atmosphere by the central swimming pool, surrounded by comfortable lounge chairs and umbrellas.

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  • Pool
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4.3 out of 5, Excellent, (1027)
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About the area

Isla Mujeres

With a stay at Privilege Aluxes Isla Mujeres Adults Only in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and Miguel Hidalgo. .This beach resort is 0.1 mi (0.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from Crayola House.
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • North Beach - 1 min walk - 0.0 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km
  • Dolphin Discovery - 7 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 124 guestrooms featuring iPod docking stations and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 hot tubs, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Satay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 813 out of 1204 reviews
Rating 8 - Good. 240 out of 1204 reviews
Rating 6 - Okay. 86 out of 1204 reviews
Rating 4 - Poor. 36 out of 1204 reviews
Rating 2 - Terrible. 29 out of 1204 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 3 nights in May 2025

8/10 Good

Tashna, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is perfect. Walking distance from the ferry and pretty much on the beach. Directions to the main entrance could be a little clearer but we eventually found it. The staff is exceptional and even welcomed us with a glass of champagne. The rooms are definitely dated and could definitely be cleaner as there was hair in the corners of the room and in the shower. The towels were very old and hard and crunchy, I did not appreciate that. They offered us the all inclusive option for $60 which we did for one day. The breakfast is included in the stay was pretty decent. However, the dinner option at the steakhouse was AWFUL! It was served Brazilian churascharia style. They had 6 different meat 3 of which were pork and we don't eat pork. When they did bring the steaks over they served us the most meager portions possible. And when we asked for more they had an issue with that. We explained that we had barely eaten the entire time and one server took pity on us and brought us back a second slice of steak. We left there hungry and went to eat elsewhere. They only serve bottom shelf liquor with Jose Cuervo being the only tequila option. Once I asked the bartender at the pool if there were any top shelf option he responded "Do you see any?" Overall the stay was fine but this resort is definitely not 4 or 5 star worthy. It's a 3 at best. If you do decide to stay here eat at one of the many restaurants 2 blocks away. They were all amazing!
Stayed 4 nights in Apr 2025

10/10 Excellent

Riley James Alldredge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best AI and location in Isla Mujeres, we will be back.
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice getaway for me, my husband and our friends, for my 50th birthday! The grounds were clean and well maintained. It was peaceful and quiet, the Mexican buffet on the beach was great, as were the tacos at the Beach Club, the breakfast buffet at Sabor and the dinners we enjoyed at the brazilian steak night and Japanese food at Satay! Thank you also to Michel who went the extra mile with cake, rose and rose petals in our suite for my birthday, and rose petals and a beautiful romantic beach dinner for me and my husband. There was rarely a time we couldn't find seats together out near the beach, and the pool swim up bar attendants were friendly and efficient. Unfortunately as with most all-inclusives, the alcohol was subpar and it was not even an option to pay for the good stuff. Drinks were very weak. But, that's really the only complaint we had. We rented a golf cart a couple times and went other places on the island, which was fun. But there is plenty of shopping and eating within walking distance if you prefer. I highly recommend Privilege Aluxes and expect we will return sometime!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this resort and will definitely be going back again. The food was great and actually had flavor, and the service and drinks were excellent. It was great they had DosXX's on tap as well as other good beer selections in bottle or cans and the liquors were not the cheapy stuff other places give. Had a problem with our plumbing in the first room we were put in, but they quickly moved us to another without much inconvenience. Great clean beach on beautiful Norte Playa and great place on the island within walking distance to great restaurants and nightlife. Very nice clean amenities and very quiet atmosphere if you wanted to just relax. Great experience overall.
Stayed 8 nights in Apr 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, good food, great beach and located near lots of walkable shops and restaurants.
Stayed 5 nights in Apr 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this property. The food was incredible. It was safe, the beach beach is just steps away and arguably the clearest sections of water on the island. Every single staff member we encountered was extremely friendly and helpful. It will become a go-to destination for us
Stayed 5 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 6 nights in Apr 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here around 13 times. It’s always amazing.
Stayed 3 nights in Apr 2025

4/10 Poor

Jose Arturo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They described themselves as an adult only hotel. It felt like a senior citizen hotel. From the music they play and the musicians that play in the pool. It feels like elevator music…. The pool is great it’s just the vide sucks.. they need to add activities to get it more exiting.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay anywhere else in Isla!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was perfect!
Stayed 6 nights in Apr 2025

2/10 Terrible

David Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small, so noisey heard traffice until early morning hours. Loud carts and motor bikes. The food was not vety good and my wife was sick all night with stomach issues. No place to escape the out foors as everything was outside except in your room The showet had missing and loisr floor times. Told them it was our 40th wedding anniversary. They didn't even acknowledge it. Would not recommend this to anybody
Stayed 5 nights in Apr 2025

10/10 Excellent

KATHLEEN, AVON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

KATHLEEN, AVON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the beautiful water and superior service with all kinds of options.

8/10 Good

Wendell

Stayed 5 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
P/A was our first experience in Mexico and was truly an amazing experience! My only wish , was that they had buffet options for lunch and dinner like they do breakfast. Was there with my husband to relax and enjoy time together. We will definitely be back!
Ocean front room.
Tiki huts with loungers. No charge and includes waiter service!
The water between Cancun and Isla! If you pay attention, you may even see some turtles swimming around!
Stayed 5 nights in Apr 2025

10/10 Excellent

Johnna Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quaint
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Amenities
Amazing!
Stayed 5 nights in Apr 2025

8/10 Good

Mitchell, Wausau

Stayed 7 nights in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay with my wife

Was a lovely experience the staff where always lovely. All in clusive is very much worth it and the pool bar was amazing
Stayed 10 nights in Apr 2025

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel however our room was pretty small. It was fine for what we paid but room service wasn’t as good as the other services.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Privileges Aluxes in April 2025, and I would highly recommend staying there. Housekeeping kept our room spotless, the grounds around the pool were beautifully kept and the beach was incredible! We went with the all inclusive option - the breakfast buffet had a wide variety of options and the food was good, as can be expected for a buffet catering to lots of people. The pool and beach restaurants were excellent, food was hot and arrived quickly. Sabor restaurant was wonderful, I highly recommend their Tiramisu! Satay was amazing, but their service was slow - it took about 45 minutes to get our entrees after our appetizers. The only negative that really bothered me about this resort was when we tried booking a boat tour through the hotel. We wanted a glass bottom boat specifically and the worker booking tours tried selling us on a sunset boat ride and told us there was no glass bottom boat tour on the island and we would have to go to Cancun. I understand trying to promote the tours your hotel is offering, but this was blatantly lying to guests. We had looked into these boats prior to arriving, so the next day we booked an incredible glass bottom boat tour a few blocks away from the resort. Overall, it's a well maintained, high quality resort and you can tell the staff take pride in their work!
Stayed 7 nights in Apr 2025

10/10 Excellent

Malena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 3 nights in Apr 2025

4/10 Poor

Raymond E

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room had a musty smell. For all inclusive there are only 3 restaurants. Multiple times the mini fridge did not get restocked.
Stayed 6 nights in Apr 2025