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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
Deluxe Suite Garden View | Living area
2 outdoor pools, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool

Explore the area

View map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪72 min drive‬

Room options

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.0 out of 10
Wonderful
(50 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(90 reviews)
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(86 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

View all photos for Double Suite Luxury

Bathroom

Double Suite Luxury

  • Sleeps 3

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About the area

Isla Mujeres

With a stay at Privilege Aluxes Isla Mujeres Adults Only in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and Miguel Hidalgo. .This beach resort is 0.1 mi (0.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from Crayola House.
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • Faro de Punta Norte - 1 min walk - 0.0 km
  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Coco Restaurant And Beach Bar - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 124 guestrooms featuring iPod docking stations and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 hot tubs, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Asian cuisine at Satay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #4 - This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 907 out of 1308 reviews
Rating 8 - Good. 237 out of 1308 reviews
Rating 6 - Okay. 94 out of 1308 reviews
Rating 4 - Poor. 42 out of 1308 reviews
Rating 2 - Terrible. 28 out of 1308 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Bertha Hernandez

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We have poor service on the staff and spoiled salsa and spoiled vegetables on the omelette. it looks like the stuff only takes care of the white people.
Stayed 5 nights in Sep 2025

10/10 Excellent

William, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, cleanliness and friendly staff!
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 3 nights in Sep 2025

10/10 Excellent

Lenier ruiz

Stayed 5 nights in Sep 2025

8/10 Good

Jason

Travelled with partner
Liked: Staff & service
Let me start by saying the property and the beach area was AMAZING!! I would recommend this hotel/resort to others going to Isla. There were a few things I feel could have made my stay more enjoyable and comfortable that would have me explore other locations. - there were small gnats or sugar bugs everywhere in our room and surrounding areas. I don’t know if this is normal for the area or not. - Satay the reservation only restaurant seemed to have a very basic menu but we went 3 times (because the food was good) and they could not get our order right. It’s was really really bad. Every order either had something missing or not ordered right. - We paid for a patio whirlpool, but put us on the second floor for everyone to view. We requested a different level but were told they were full so we opted out of using something we paid for so that was disappointing - Lastly, drinks we very basic and alcohol was very watered down. I am not a big drinker so this did not bother me with the exception the drinks were really sweet and could only drink one or two. All in all tho the staff was top notch, team catered to all requests.
Stayed 6 nights in Sep 2025

10/10 Excellent

Robert Paul

Stayed 4 nights in Sep 2025

10/10 Excellent

Gary E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Go for the All-Inclusive upgrade! Go ahead and get at least one level upgrade on the room! Beach Club service was quick and the food was good. Pool service was good too.
Stayed 4 nights in Sep 2025

10/10 Excellent

PATRICIA DELA TORRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location .. right on the beach and also close to all the restaurants and bars. The staff were very accommodating and attentive to all of our needs. The food at breakfast buffet and at the beach club were very good .
Stayed 3 nights in Sep 2025

10/10 Excellent

MICKEY

Stayed 3 nights in Sep 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Amenities
Staff and service go above and beyond they’re great! They work so hard and do such a great job! Spa was wonderful!
Stayed 6 nights in Sep 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive to your questions and concerns. Amazing food and incredible showmanship
Stayed 3 nights in Sep 2025

10/10 Excellent

Cesar Augusto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Beach
Stayed 3 nights in Sep 2025

8/10 Good

Dayannis Rosales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
Stayed 4 nights in Jul 2025

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time to stay here and we love it !! Quiet, clean , nice rooms , awesome food with several dining options . Beach club is great with bar and dining . Service on the beach was awesome and fast . Great location for shopping , short walk to anything !!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Julia Ann Roshelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Alex Morales is an amazingly kind and talented bartender! The beach is wonderful and the local restaurants are heavenly. I can’t wait to come back.
Stayed 8 nights in Sep 2025

10/10 Excellent

Geary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is right in the heart of everything. Staff is super helpful and also remember you year after year.
Stayed 7 nights in Sep 2025

10/10 Excellent

Chantel, Snohomish

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice to meet quality people from all over the world and yet no language barriers. We had a great time without even leaving the Hotel. We booked a Whale Shark excursion and it was so amazing in September. We also released baby turtles and had lovely sunset walks. My husband and I also did a boat Dive and it was beautiful.
Walking distance from Hotel
Stayed 4 nights in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Amenities
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
Stayed 8 nights in Sep 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

SOCORRO

Liked: Cleanliness, staff & service, property conditions & facilities
good service.
Stayed 5 nights in Sep 2025

6/10 Okay

Juan

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 5 nights in Sep 2025

2/10 Terrible

Jessica

Stayed 3 nights in Sep 2025

10/10 Excellent

Jaclyn Raven

Stayed 3 nights in Aug 2025