8/10 Good
Lori
Travelled with partner
20 Jan 2026
Liked: Cleanliness, staff & service
We enjoyed our stay despite the sun hiding behind the clouds a lot during the week we booked! Our room was always made up nicely by the staff and mini bar stocked. We really enjoyed all the selection of food at the Casa del Mar buffet and chose to eat the majority of our meals there. Mike’s coffee shop was a real treat and staff were pleasant. We loved having cookies in addition to other pastries !
The property was clean and we could see staff tending to the maintenance of the resort. We loved seeing the crocodiles behind the fenced in swamp area too !
Ocean front was quite littered which was disappointing to see and we heard from people swimming that there were sharp rocks and one swimmer brought in a broken bottle to shore. We did not swim in ocean due to these conditions.
We missed having an infinity pool with a nice view as there have been at other resorts on the strip.
The biggest let down was the fact that guests are placing towels on lounger chairs earlier than when towel service is even open and not occupying their chairs for hours afterwards, but holding them so others who wish to enjoy a lounger cannot if you did not awake prior to 7 am to hold a chair! Could there be a system devised to try to improve this ?
A minor complaint I had with the online booking was that I had written a special instruction to NOT have a main floor room , and we were given a main floor room.
Overall , we had a nice stay.
Lori
Stayed 6 nights in Jan 2026



































