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Ocean Coral & Turquesa All Inclusive

5.0 star property

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
View from property
Lobby sitting area
8 restaurants, breakfast served, local and international cuisine
8 restaurants, breakfast served, local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min walk‬
  • Place, Puerto Morelos Town Square
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬

Room options

View all photos for Privilege Master Suite

Privilege Master Suite

Privilege Master Suite

7.6 out of 10
Good
(5 reviews)
  • 89 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Partial ocean view

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Partial ocean view

View all photos for Daisy Junior Suite Familiar

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar

8.6 out of 10
Excellent
(49 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Daisy Junior Suite Familiar Sea View

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar Sea View

7.8 out of 10
Good
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Sea view

View all photos for Privilege Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Ocean view

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.6 out of 10
Excellent
(228 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Privilege Royal Master

Privilege Royal Master

Privilege Royal Master

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Honeymoon Suite

Privilege Honeymoon Suite

Privilege Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior Deluxe

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Garden view

View all photos for Junior Suite Superior Deluxe Sea View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe Sea View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Ocean view

View all photos for Family Suite -5 guests- Junior with Garden View

Premium bedding, free minibar, in-room safe, desk

Family Suite -5 guests- Junior with Garden View

  • 35 sq m
  • Sleeps 4
  • Garden view

View all photos for Family Suite -5 guests- Junior with Sea View

Premium bedding, free minibar, in-room safe, desk

Family Suite -5 guests- Junior with Sea View

  • 35 sq m
  • Sleeps 4
  • Sea view

View all photos for Suite Superior with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Superior with Garden View

  • 54 sq m
  • Sleeps 4
  • Garden view

View all photos for Suite Superior with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Superior with Sea View

  • 54 sq m
  • Sleeps 4
  • Sea view

View all photos for Suite Master with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Master with Sea View

  • 88 sq m
  • Sleeps 4
  • Sea view

View all photos for Suite Master with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Master with Sea View

  • 88 sq m
  • Sleeps 4
  • Sea view

View all photos for Suite Junior with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Junior with Garden View

  • 54 sq m
  • Sleeps 2
  • Garden view

View all photos for Suite Deluxe with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe with Garden View

  • 45 sq m
  • Sleeps 4
  • Garden view

View all photos for Suite Deluxe with Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe with Sea View

  • 45 sq m
  • Sleeps 4
  • Sea view

View all photos for Suite Premium with Garden View

Premium bedding, free minibar, in-room safe, desk

Suite Premium with Garden View

  • 45 sq m
  • Sleeps 4
  • Garden view

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View from property
Ocean Riviera Paradise All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 2,787 reviews
The price is AU$582
includes taxes & fees
23 Feb - 24 Feb
Ocean Riviera Paradise All Inclusive

About the area

Puerto Morelos

When you stay at Ocean Coral & Turquesa All Inclusive in Puerto Morelos, you'll be on the beach, within a 10-minute drive of Puerto Morelos Beach and Puerto Morelos Town Square. .This all-inclusive property is 10.5 mi (16.8 km) from Moon Palace Golf Club and 14.6 mi (23.5 km) from Maroma Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Puerto Morelos Beach - 16 min walk - 1.4 km
  • Ojo de Agua Beach - 6 min drive - 4.3 km
  • Puerto Morelos Town Square - 7 min drive - 4.6 km
  • Moon Palace Golf Club - 27 min drive - 18.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Blue Moon - ‬8 min walk
  • ‪Swim Up Bar - ‬1 min walk
  • ‪Bluewater Grill - ‬7 min walk
  • ‪Bistro El Beso - ‬6 min walk
  • ‪Route 66 - ‬1 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 3 outdoor pools
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Make yourself at home in one of the 593 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy local and international cuisine at Casa del Mar, one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Casa del Mar - This family restaurant specializes in local and international cuisine and serves breakfast, brunch, and dinner.
Blue Moon (Adults Only) - This bistro specializes in French cuisine and serves dinner only. Open select days.
Sensai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Hacienda Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Route 66 - This diner specializes in American cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon (Adults Only)
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1386 out of 2743 reviews
Rating 8 - Good. 734 out of 2743 reviews
Rating 6 - Okay. 351 out of 2743 reviews
Rating 4 - Poor. 154 out of 2743 reviews
Rating 2 - Terrible. 118 out of 2743 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Stanislav

Stayed 10 nights in Oct 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Connor M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool atmosphere, not super crowded and loved the swim up bar. Rooms were really clean and the mini fridge was always stocked with bottled water and pop. Restaurants had great food and the buffet was always delicious.
Stayed 4 nights in Oct 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool bar servicers amazing!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

John Mark Laron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

8/10 Good

Jahvon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love this resort and food options they have. Only downside is the seaweed on the beach that is very hard to manage so you cant swim.
Stayed 6 nights in Oct 2025

6/10 Okay

Daniel Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most everything was enjoyable. The aweful condition of the Gulf is nothing the resort had control over. I didn't appreciate having to pay an additional stipend ($68 per day) to cover "sewage". It was very awkward, not to mention predatory (hidden fees upon arrival).....because if I had declined, we would have been homeless in Cancun for a week, despite my already completed monitary contribution to the resort. This should really be disclosed CONSPICUOUSLY before getting my payment information for the reservation. The only other issue was not being able to eat at all the restaurants because I had to wait til 9am to make a reservation, which I didn't have a problem with, but there was a certain class that had advanced access. So when 9am came, I would attempt to make a reservation but instead I got a screen letting me know that there were no more reservations available.
Stayed 7 nights in Oct 2025

8/10 Good

Jillian Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a 4/5 vacation and we would come back!! Pros: The staff are extremely friendly and were quick to help us with all of our inquiries. The rooms were comfortable and the food was delicious. The pools are very clean and nice and the location is super convenient, only 30 mins from airport and 2 hours from the world wonder! Cons: The only con we had was the room service. They would clean our dirty coffee cups but not give us more coffee, or we would ask for water and it would take 2-3 hours to arrive. This was shocking since the staff were so friendly and helpful, we were just a bit disappointed with the room service. But overall if you let them know what you want before going down to the pool, it’s generally there when you return to your room! The other reviews about the seaweed smell are correct but it really wasn’t bad, and the staff do everything in their power to get rid of it. Don’t book if you want to be in the beach during seaweed season, though (June-Oct). Also general reminder, don’t drink the tap water. But all of the water at the restaurants and bottled is safe.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jann J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. Staff was accommodating . We couldn't of asked for anything more. I'm hoping to be able to stay with you again
Stayed 8 nights in Oct 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the raccoons I was terrified other than that I would return but they were everywhere I stayed in my room for 2 days because I was so scared
Stayed 3 nights in Oct 2025

8/10 Good

Kendell Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, really didn’t have many complaints. The only thing was it was impossible to get a dinner reservation if you weren’t a signature guest & weren’t up right at 9 to book something (9:15am was too late). Other than that the resort was good!
Stayed 6 nights in Oct 2025

10/10 Excellent

Charlene

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was unfriendly lady in ice cream shop. Very rude to my three granddaughters, ages 9-11-14. Spa pedicure was a complete waste of money. Most uncomfortable pedicure I have ever had. Everything else was great. People were super nice. Fun pool activities. Food was very good.
Stayed 5 nights in Oct 2025

10/10 Excellent

Leonel, McKinney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and stay
Stayed 3 nights in Oct 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Oct 2025

10/10 Excellent

Emma Jane LizAnn

Stayed 8 nights in Oct 2025

6/10 Okay

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great. The only thing, we did not get the vip perks that was displayed when booked. We had to pay for our upgrade.
Stayed 3 nights in Oct 2025

10/10 Excellent

Irina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend there vacation with friends from another country. We were very pleased how ckean and safe place was,dining options were good,so as coffee shop and ice cream place. Bowling alley was fun! Beach was full of seaweed but we knew about it in advance. Swimming pools were nice and relaxing. Staff were outstanding!
Stayed 5 nights in Oct 2025

8/10 Good

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was beautiful besides the smelly seaweed. Spa was amazing! The french restaurant was absolutely delicious. Bar members Marco, Alejandro, and Gustavo where absolutely amazing!
Stayed 6 nights in Oct 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was great as there were always different choices. Food was very bland especially room service and got tired of the weak choices at the buffet. Pool was chipping away and found tile pieces in bottom of the pool and a friend cut his foot and they didn’t do anything else with cleaning of the pool afterwards. Wouldn’t come back as it was subpar at best.
Stayed 7 nights in Sep 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very nice staff. Great food in the buffet. Route 66 diner staff and food was amazing. The manager of Routt 66 is so fun and made our dining experience so relaxing along with our waiter. Hotel room floors were dirty but the rest of the room was clean. The bowling was super fun. The adult area pool was by far the best pool service in the resort. Did not see any theater shows and was hoping for a little more evening entertainment but overall above average resort. The staff were incredible for the most part. Thanks for a memorable vacation and would come again and looking forward to the new sister property ooe inf soon near you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The kids loved the unlimited ice cream and mango slushees. Staff was nice and food was great. Thank you!
Stayed 5 nights in Oct 2025

10/10 Excellent

Heidi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The pools were clean and family friendly. The staff is nice and helpful. The food was yummy with lots of variety at both the buffet and the restaurants. I would recommend if you’re traveling with children to request a room far away from the party pool. There were some nights during our stay the music was loud into the night. Overall we would definitely stay again!!
Stayed 7 nights in Oct 2025

6/10 Okay

Clinton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Booked the property as a VIP property and gold member but did not get the access that was stated. Had to pay for available upgrades.
Stayed 3 nights in Oct 2025

8/10 Good

Diane

Travelled with group
Disliked: Staff & service
First room given was hot with no A/C. Was told that it is working, and should consider turning on the fan. Ended up sleeping there one night. The beddings had a very stinky smell due to the no a/c. It was very musty. Was moved to another room the next day - was much better. The a/c worked, so the beddings did not stink. Did not give the hotel a high rating because the hotel credit of $50 for VIP members was not a credit, but coupons to use towards at least $150 purchase at the gift shop. Therefore, it is not a resort credit, but a discount with a minimum purchase of $150. Therefore, it is really a 33% off with a minimum purchase of $150. There were no spirits in the room's minifridge - only had water, pop and two cans of beer - no spirtis/hard liquor. Asked for beach towels, took 30 hours to be brought to the room. Food was above average. Activities at the resort were well planned and many to choose from to participate. There is a bowling alley, games room with pool, air hockey, ping pong table, board games and a digital games room for the kids.
Stayed 3 nights in Oct 2025