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Ocean Coral & Turquesa All Inclusive

5.0 star property

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Exterior
Couples treatment room(s), sauna, steam room, body treatments
10 restaurants, breakfast served, local and international cuisine
Kayaking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪16 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Royal Master

Privilege Royal Master

Privilege Royal Master

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe Sea View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe Sea View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.4 out of 10
Very good
(215 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Terrace/patio

Privilege Junior Suite Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar

8.6 out of 10
Excellent
(42 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Daisy Junior Suite Familiar Sea View

Premium bedding, free minibar, in-room safe, desk

Daisy Junior Suite Familiar Sea View

7.8 out of 10
Good
(8 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Honeymoon Suite

Privilege Honeymoon Suite

Privilege Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Master Suite

Privilege Master Suite

Privilege Master Suite

7.6 out of 10
Good
(5 reviews)
  • 89 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Junior Suite Garden View

Premium bedding, free minibar, in-room safe, desk

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Superior Deluxe

Premium bedding, free minibar, in-room safe, desk

Junior Suite Superior Deluxe

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Puerto Morelos

When you stay at Ocean Coral & Turquesa All Inclusive in Puerto Morelos, you'll be on the beach, a 2-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 16 min walk - 1.4 km
  • Crococun Zoo - 4 min drive - 2.8 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Town Square - 6 min drive - 4.6 km
  • Petempich Bay - 11 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Swim Up Bar - ‬5 min walk
  • ‪Market Cafe - ‬3 min walk
  • ‪Mike's Coffee - ‬5 min walk
  • ‪The Kitchen Table - ‬10 min walk
  • ‪Sensai - ‬6 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 4 outdoor pools
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Make yourself at home in one of the 593 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Casa del Mar, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Casa del Mar - This family restaurant specializes in local and international cuisine and serves breakfast, brunch, and dinner.
Blue Moon - This bistro specializes in French cuisine and serves dinner only. Open daily.
Sensai - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Hacienda Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Route 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1295 out of 2585 reviews
Rating 8 - Good. 701 out of 2585 reviews
Rating 6 - Okay. 332 out of 2585 reviews
Rating 4 - Poor. 148 out of 2585 reviews
Rating 2 - Terrible. 109 out of 2585 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness, staff & service
Is a nice dated resort but it was kept clean checking in was a little rough offer upgrades for our 4 rooms got there 10 am at 3 pm our rooms weren’t ready and then after going back and forward they wanted to downgrade our rooms to get them on time we refused then they gave us 2 that were ready and he other 2 we have to wait until 5 Pm carrying 2 young kids was a hassle my room the AC never were below 22 degrees Celsius, they replenish your minibar just once a day with limited items otherwise you have to pay extra. The swimming bar pool was quite dirty sand all over the bottom. Main pool was good and the kids pool as well. Hands up for the kids club girls they took very good care of my daughter she loved it. Drinks were ok staff is good also. We had a good time but I would not be back to this resort
Stayed 4 nights in Jun 2025

10/10 Excellent

Cassian Errol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Jun 2025

6/10 Okay

Susana

Stayed 3 nights in Jun 2025

8/10 Good

Jessica Marie

Stayed 7 nights in May 2025

8/10 Good

Zefira

Liked: Cleanliness, amenities, property conditions & facilities
Kudos to the manager of restaurant route 66 he's super friendly and nice always greeting you with smile
Stayed 6 nights in May 2025

8/10 Good

Kimberly, Bryan

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort was nice and staff were very accommodating. I only wish we could have had access to the beach, the moss was bad and smelled.
Stayed 3 nights in Jun 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Enjoyed our stay water never was ok for showers. Hot water always shut off. Toliet never flushed properly never enough water. Could not get in ocean at resort due to seaweed. It smelled which you got use to but really disappointing not being able to get into ocean. Staff was amazing!!! Very clean. Food was ok.
Stayed 4 nights in Jun 2025

6/10 Okay

Aimee

It's too bad it was "high seaweed season" and were unable to swim in the ocean, not to mention super stinky! Not the resort's fault, though. The staff worked their butts off, but were just understaffed for the amount of people, so service was a little slow sometimes, or a cranky bartender (by the main, family pool). I put my "Do not dosturb" sign on my door 1 day, and then did not recieve turn down service for the next 2 days until I had to go to the front desk to specifically ask for it. The app for dinner reservations did not work on my phone so I had to go to Guest Services each day to make reservations. The "highest demand/best" restaurant was not that great - overcooked everything, and seemed like they were rushing you out for the next seating. Not a "great" experience, but just ok.
Stayed 5 nights in Jun 2025

10/10 Excellent

Felix David Cabrera

Stayed 5 nights in May 2025

10/10 Excellent

Tsenguun

Stayed 6 nights in Jun 2025

10/10 Excellent

Shipra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Throughout experience was good. Best part was food, if you are a food lover this place is for you. Staff were very cooperative. After checkout they allowed to stay at resort and enjoy all facility including food drink sports till your flight time. Room service could be better.
Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: Lots of activities to do each day, from Bowling to Live music and Shows. Mike's cafe was great and had lots of cold and hot drinks as well as snacks and light sandwiches! Route 66 had a late night menu from 10pm to 6am which was very convenient. Access to the tennis courts was a nice feature. The pool had nice features and the hammocks was a great touch. The bike tour with Jonathan was a cool ride. He encouraged us along the way and made us feel comfortable during the bike ride to Puerto Morelos. The bad: The seaweed made the beach water literally inaccessible our whole 7 day trip. The smell was also very strong and unbearable at times. We visited Puerto Morelos on a bike tour and noticed there were very little seaweed on the beach and none in the water. It was clear blue water. We noticed they used nets in the water to block the seaweed from entering. I would suggest that Ocean Coral & Turquesa perform the same method. I would also suggest that a disclaimer is added to the reservations prior to booking informing guests that there is no way to swim in the ocean at Ocean Coral & Turquesa. If we had known this fact, we may have tried booking somewhere else because the point of Cancun is to enjoy the beach. They may need to rename the hotel to Pool Turquesa due to this huge drawback. They could also add a free shuttle to the Puerto Morelos beach for guests that want to enjoy the ocean water. At that location the government provides a net in the water blocking seaweed.
Stayed 7 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at ocean coral & turquesa! the staff were all so nice. the dining options were great and the swim up bar! icecream shop and cafe shop?? oh yeah we were in there lol the onlyyyy flaw was the season I booked..although it was a beachfront resort, the beaches were filled with sargazzo and literally could not get in the water & the smell was also a flaw. however if u book it any time other than this season, im sure it would be a better experience
Stayed 3 nights in Jun 2025

6/10 Okay

Natalie Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In terms of allergies they are trying, but definitely could be better. Sucks when you have mast cell disorder and have lots of severe allergies. It makes it hard to eat out especially if there is a language barrier.
Stayed 5 nights in Jun 2025

2/10 Terrible

Suzanne Marie

Travelled with family
Disliked: Amenities, property conditions & facilities
Worst 1st day experience ever. Rooms were not ready until 3:30. I was pressured to “upgrade” my rooms for $300, it had no hot water and almost zero water pressure, just barely a trickle. Our neighbors were so loud, screaming and banging things. We had to switch rooms after just unpacking. The manager did nothing for the inconvenience. We didn’t get into a new room until 9pm. We were traveling since 6am, and we couldn’t get settled or showered until after 9pm. The property was clean, the food not good, the swim up bar pool was filthy, and not enough staff at swim up bar. We were unable to make reservations for any restaurants. Unacceptable hospitality. Most uninclusive all inclusive resort I’ve ever stayed at.
Stayed 5 nights in Jun 2025

10/10 Excellent

Yvy Louise

Liked: Cleanliness, amenities, property conditions & facilities
Highly Recomend ❤️👌
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria, Fort Worth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and food
Stayed 6 nights in Jun 2025

10/10 Excellent

Aliesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el lugar, la habitación limpia. Todos los empleados muy amigables y serviciales. Los bartenders de la piscina todos fueron excelentes con nosotras: Gustavo, Alejandro, Antonio y Eduardo fueron muy atentos con nosotras, hacían buenos tragos, daban buenas recomendaciones, y eras bien divertidos al momento de dar shots. Muy buenos amigos!
Stayed 3 nights in Jun 2025

6/10 Okay

Rami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very honest review… please read The good - They gave us a free upgrade, the resort was super clean, the rooms were very clean and very spacious, the pools were cleaned every night, the Landscaping was very clean, the chairs were always clean, all in all the entire resort I never once felt was dirty or cheap. The bad.. the food was really really really bad. I could not eat the meat or chicken due to my religious beliefs so I cannot be the judge of that, this is just my opinion on everything else.. The food was super inconsistent, 100% the food was sitting out for a long time, nothing seemed fresh, for some reason there was no guacamole or avocado the entire five days I was there. The only thing they had was squeezable guacamole like the ones that Subway has lol. The restaurants have weird days where they are closed.. I believe they had about four or five restaurants and each of them would be closed either Friday, Saturday or Sunday. Due to me being a vegetarian basically they weren’t even able to accommodate what I asked for…. For example, if they have a chicken salad on the menu, I would ask them to take off the chicken and they wouldn’t do that. (I was desperate haha). I’m running out of space, but the food was just so bad and super inconsistent. For example, I ordered a cheese quesadilla to my room every day and then the last day they finally put sliced of avocado on it and I was so shocked because I was searching for it the whole day and I would ask but no one had it.
Stayed 4 nights in May 2025

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service
I do not explanó in detalla this hotel is very old including rooms therefore has to be very Hard cleaning to manita in.
Stayed 4 nights in Jun 2025

2/10 Terrible

Bill Allen

Stayed 5 nights in Jun 2025

8/10 Good

Erin Elizabeth

Travelled with group
Liked: Cleanliness
The seaweed was awful!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Diana

Stayed 5 nights in Jun 2025

2/10 Terrible

Magdi

Travelled with partner
Disliked: Cleanliness, amenities
1. The beach was “infested “ with new and old decaying seaweed with unbearable pungent smell. It was up to 20 feet deep along the whole property. They didn’t bother to clean even a small strip. The sickening smell crept even to the room. 2. Except for the buffet, there was very limited availability of restaurants and below average others. To make the matter worse, it was hard to make reservations and some of them were closed more than one day for one reason or another.
Stayed 5 nights in May 2025

8/10 Good

Gjergji

Stayed 6 nights in Jun 2025