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Grand Residences Riviera Cancún All Inclusive

5.0 star property

Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Exterior
View from property
Microwave, espresso maker
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Place, Ojo de Agua Beach
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite King Bed

Junior Suite King Bed

Junior Suite King Bed

10.0 out of 10
Exceptional
(33 reviews)
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Elite Suite

Premium bedding, minibar, in-room safe, desk

Elite Suite

10.0 out of 10
Exceptional
(1 review)
  • 132 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 223 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms

  • 281 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 132 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Room

Room

Room

9.8 out of 10
Exceptional
(9 reviews)
  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

  • 223 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

7.6 out of 10
Good
(4 reviews)
  • 291 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

9.2 out of 10
Wonderful
(19 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • 281 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

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About the area

Puerto Morelos

When you stay at Grand Residences Riviera Cancún All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive hotel is 14 mi (22.5 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Town Square - 6 min drive - 5.0 km
  • Ojo de Agua Beach - 6 min drive - 5.0 km
  • Puerto Morelos Beach - 11 min drive - 8.5 km
  • Monumento Ruta de los Cenotes - 12 min drive - 9.2 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 17 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Ile De France - ‬18 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Zan-Za Bar - ‬18 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk
  • ‪A'akat - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

Luxury hotel on the beach, with 3 outdoor pools
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Treat yourself to a stay in one of the 144 guestrooms, featuring indoor private hot tubs and plasma televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Faro Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 1507 square feet (140 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch plasma TV with cable channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 779 out of 1006 reviews
Rating 8 - Good. 126 out of 1006 reviews
Rating 6 - Okay. 52 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Urick George

Liked: Cleanliness, staff & service, property conditions & facilities
This trip was fantastic. The staff was all incredibly friendly and helpful, which made the experience feel even more authentic. Everyone went out of their way to make sure we were comfortable and happy. The food was really good, too—lots of variety and fresh options every day. Even with some sargassum in the water, we still had a great time and enjoyed the beach and pools. I would return to this resort again. It was one of the best vacations we’ve had!
Stayed 5 nights in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Vinh Phat, Cambridge

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Grand Residences looked after us from start to finish. It was so nice to have transportation arranged to and from the hotel, in lovely black SUVs. The room had a large crib for my toddler, with an adorable baby shark and baby blanket inside. The highlight, though, was our food experience. My little one has several food allergies, and they kindly prepared his food on a separate grill. One day I forgot to tell the waiter about his allergies, but Abel at Heaven Grill remembered us from the day before and told his coworker. I appreciate the team for making this trip an easy, stress free getaway.
Stayed 3 nights in Jun 2025

10/10 Excellent

Irene Chanel, Lemoore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great for solo female travel!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Stayed 5 nights in Jun 2025

10/10 Excellent

Nathalie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to relax , If you have kids , the kids club is amazing. Staff is so wonderful .
Stayed 7 nights in Jun 2025

10/10 Excellent

Miguel Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! I’ve stayed in many resorts but the way they managed it was beyond words! I would recommend EVERYONE to stay and experience their dining, stay, and massages.
Stayed 2 nights in Jun 2025

4/10 Poor

Ilona

Stayed 4 nights in May 2025

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities for most part. They should stick to Mexican food because pizza was awful and other Italian style dishes weren’t great either but the other foods they made were good. Room service was pretty slow but property was beautiful and relaxing and staff was helpful, kind. Appreciated the extra little things done for us as we were celebrating our anniversary.
Stayed 3 nights in May 2025

2/10 Terrible

RAZZEL, CHETWYND

Front desk is terrible. Information provided before travel was not the same information that was provided at the front desk. My cousin phoned before my travel to inquire if I can bring her credit card to use for the deposit and customer service said No, she was advised by the customer service to just use cash. My cousin ask how much and the customer service said $400 US dollars. So before my travel my cousin bought US dollars. Check in time, the front desk said they dont accept US dollars. And she dis not accept the US dollars she reiterated not accepting the US dollars. If I donr have my Philippine bank card then I dont know if was able to check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Nishitkumar

Stayed 4 nights in May 2025

8/10 Good

Montoiya Wheat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is grand, yet not over the top. It is comfortable and inviting.
Stayed 4 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
The room and pools are very nice. However the pool basically closes at 5:00pm.
Stayed 4 nights in Jun 2025

10/10 Excellent

SOO

Stayed 4 nights in Jun 2025

8/10 Good

Donya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 4 nights in May 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property very relaxed and amazing well maintained. All the staff were friendly and helpful and we loved the room and the balcony.
Master suite bedroom
Master suite rain head shower!
Stayed 5 nights in May 2025

6/10 Okay

Guillermo Valdes, san antonio

Stayed 6 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from beginning to end. We were picked up from the airport by Mario and he helped us with our luggage. It was about a 30 minute ride to the hotel, but we talked to him the entire time. He is a great guy. Caren was our personal concierge and she helped us plan out our stay. Thanks to her, we went on an amazing snorkling tour. Lo mejor de todo es que tenian albercas para los adultos, los niños, y familias. Nos hicimos amigos de unos 3 bartenders y eran los mejores. Todos los empleados eran muy buenos. Esperamos regresar algun dia.
Stayed 5 nights in May 2025

2/10 Terrible

Antonio

Stayed 4 nights in May 2025

10/10 Excellent

Matthew, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Water stopped working in my room and it was annoying because the toilet would not flush.
Stayed 1 night in May 2025

10/10 Excellent

Jhaman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellently located at the convenient location near the airport and in the center of all the activities Cancún have to offer. I had the best margaritas and shrimp tacos. The hospitality from the staff is like Hollywood. The food is delicious and a wide varieties to choose from. There’s different activities to do everyday.
Stayed 5 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay and get away. Everything from the food to the staff were amazing.
Stayed 4 nights in May 2025