8/10 Good
Nicole
Travelled with family
3 Feb 2025
Liked: Cleanliness, staff & service
Property was very pretty but definitely needed updating. We were in a preferred room but never had the mini bar stocked with the “normal” preferred amenities even when asked or requested. Check in and check out was very easy. The buffet was okay, I would try to eat at the specialty restaurants if I was a guest reading this review. The shower water temperature never did get hot, housekeeping was very attentive to the room. My daughter woke up on Day 3 covered in what appears to be bed bug bites and when attempting to merely just ask them to perform a special cleaning/treatment to the bed, the concierge became very offensive, stating that I was wrong even though I am a nurse and do know what bed bug bites look like. The drinks were okay and you could tell that the liquor was definitely watered down. The preferred alcohol in my opinion was generic liquor that was poured into a top shelf bottle. For the price they charge per person per night, it does not match up to the other Dreams Resorts I have stayed at. The night life is lacking but the crowd here is very much of geriatric population. The beach water pretty and it was nice to be able to swim in the ocean but most of the beach was rocky so you had to pay close attention to your footing.
Nicole
Stayed 3 nights in Jan 2025