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Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

4.5 star property

Photo gallery for Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Exterior
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1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub
  • Room service

Explore the area

View map
Calle 12 Mza. 41 Lote 2-04, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Puerto Morelos Town Square
    ‪18 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Xhale Club Junior Suite Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Ocean Front Double

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swimout Tropical View King

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Swimout Tropical View King

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Master Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Xhale Club Master Suite Ocean Front King

  • 100 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swimout Tropical View Double

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Swimout Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Allure Junior Suite Partial Ocean King

1 bedroom, minibar, in-room safe, desk

Allure Junior Suite Partial Ocean King

7.8 out of 10
Good
(6 reviews)
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Allure Junior Suite Ocean View King

8.6 out of 10
Excellent
(19 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Allure Junior Suite Ocean View Double

1 bedroom, minibar, in-room safe, desk

Allure Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Ocean View King

8.8 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean View Double

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Ocean Front King

7.2 out of 10
Good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Ocean View King

8.6 out of 10
Excellent
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean View Double

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Ocean View Double

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Tropical View King

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Tropical View King

9.2 out of 10
Wonderful
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Tropical View Double

Xcelerate Junior Suite Tropical View Double

Xcelerate Junior Suite Tropical View Double

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swimout Tropical View King

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Swimout Tropical View King

9.4 out of 10
Exceptional
(20 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swimout Tropical View Double

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Swimout Tropical View Double

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Ocean Front King

7.6 out of 10
Good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Ocean Front Double

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xcelerate Junior Suite Swim Out Ocean Front King

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Xcelerate Junior Suite Swim Out Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Xcelerate Junior Suite Swim Out Ocean Front Double

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool King

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Ocean Front Whirlpool King

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Ocean Front Whirlpool Double

Xhale Club Junior Suite Ocean Front Whirlpool Double

Xhale Club Junior Suite Ocean Front Whirlpool Double

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Junior Suite Swim Out Ocean Front King

Xhale Club Junior Suite Swim Out Ocean Front King

Xhale Club Junior Suite Swim Out Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Xhale Club Junior Suite Swim Out Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Xhale Club Junior Suite Swim Out Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Xhale Club Master Suite Swim Out Ocean Front King

1 bedroom, minibar, in-room safe, desk

Xhale Club Master Suite Swim Out Ocean Front King

  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

When you stay at Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive in Puerto Morelos, you'll be on the beach, just steps from Arrecife de Puerto Morelos National Park and Petempich Bay. .This all-inclusive property is 7.4 mi (11.9 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7.7 mi (12.4 km) from Puerto Morelos Town Square.

What's nearby

  • Petempich Bay - 1 min walk - 0.1 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Puerto Morelos Beach - 14 min drive - 6.1 km
  • Ojo de Agua Beach - 18 min drive - 8.6 km
  • Puerto Morelos Town Square - 18 min drive - 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Le Chique - ‬7 min drive
  • ‪Vivace - ‬7 min drive
  • ‪Miyako - ‬19 min drive
  • ‪Salted Rim - ‬7 min walk

About this property

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive

Adults-only property with 9 restaurants and 2 outdoor pools
Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive offers 362 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Breathless Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 362 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 hot tubs, and a nightclub. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Spoon (Casual), one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has facilities measuring 8933 square feet (830 square meters), including a conference center. Free valet parking is available onsite.
Spoon (Casual) - This buffet restaurant specializes in international cuisine. Open 24 hours.
Picante (Formal) - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Coquette (Formal) - This restaurant specializes in French cuisine and serves dinner only. Open select days.
Silk City (Formal) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open select days.
Spumante (Formal) - Overlooking the ocean, this restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Coquette (Formal)
  • Picante (Formal)
  • Silk City (Formal)
  • Spoon (Casual)
  • Spumante (Formal)

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Snorkelling
  • Winery

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,933 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Breathless Riviera Cancun Resort All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort All Inclusive
Breathless Riviera Cancun All Inclusive Puerto Morelos
Breathless Riviera Cancun Resort Adults Puerto Morelos
Breathless Riviera Cancun Adults Puerto Morelos
Breathless Riviera Cancun Resort Spa All Inc. Adults Only
Breathless Riviera Cancun Resort Adults
Hotel Breathless Riviera Cancun Resort & Spa, Adults Only
Breathless Riviera Cancun Adults
Breathless Riviera Cancun Resort Spa All Inclusive
Breathless Riviera Cancun Inc

Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 771 out of 1356 reviews
Rating 8 - Good. 264 out of 1356 reviews
Rating 6 - Okay. 157 out of 1356 reviews
Rating 4 - Poor. 81 out of 1356 reviews
Rating 2 - Terrible. 83 out of 1356 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , drinks were top shelf, restaraunts and entertainment were top nothch
Stayed 3 nights in Jul 2025

10/10 Excellent

Dawn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eric Ivan angel were amazing Alejandro and his buddy’s at the BAR WITH HIM WERE ALSO AMAZING!!!!! The bar by the pool table The food could of been better other then that it was a great experience And steak house closed on Sunday was upsetting to us because we missed out Pretty much all around great experience the spa was also great
Stayed 4 nights in Aug 2025

10/10 Excellent

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely what I expected 🌹🌹🌹
Stayed 2 nights in Aug 2025

8/10 Good

Princess Wynona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and accommodating!
Stayed 3 nights in Aug 2025

10/10 Excellent

Massiel

Stayed 4 nights in Aug 2025

10/10 Excellent

Evangelina Celeste

Stayed 3 nights in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Tysharra

Stayed 3 nights in Aug 2025

10/10 Excellent

James Michael

we’ve just returned from a group trip, I can happily say — we had no complaints! We had visited this resort about 7 years ago when it was still just one resort. I didn’t realize Secrets had taken over the original Exhale area when I booked with Exhale again. Maybe Secrets could be considered the “nicer” option, but honestly, I was more than happy with what we had. The Exhale Lounge staff were great — they helped us book hydrotherapy right when we checked in, which was smart because spots were already filling up for the day we wanted. We used the Exhale pool once but mostly stayed with our group throughout the resort. We had an Exhale ocean view room, which I thought was perfect since we weren’t really in our room much to need a better view. The bed was comfortable. The shower is probably a favorite. The beach was as expected and had a bit more to be desired if you are a beach person, but previous posts and having been here before it is what it is. The resort does a great job maintaining it as much as they can. Breakfast at Bites was really good, but we also enjoyed eating in our room using the in-app room service and grabbing light breakfast bites from the lounge. Lunch was mostly pizza by the beach (always a win), mixed with snacks from the Exhale Lounge throughout the day. And Bingo with Eric by the beach while we ate was a good time! Dinners were great across the board, but my favorite was the buffet-style dinner by the Energy Pool, which included a fire show — such
Stayed 4 nights in Jul 2025

10/10 Excellent

Thelea Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Mersades

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff ! Prompt response to any request Roger by the pool and Leona in housekeeping was amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul, dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Maryna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well kept the only thing there wasn’t enough chairs for people to sit who didn’t have a special membership
Stayed 3 nights in Jul 2025

10/10 Excellent

Tarandip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, we enjoyed every minute of it. The pools are nice, rooms are super clean, and the staff is super friendly. This resort is ideal if you want to sit back and relax. Some of the days it was hard to find loungers, other than that everything was perfect.
Stayed 5 nights in Mar 2025

4/10 Poor

Dave

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The whole experience was a 5 out of 10, maybe a 6. The food was about a 3. Room-wise, it looked like an 8 but functioned more like a 4. Every day I woke up sliding like someone misted the entire floor was soaked. Even without taking a shower or opening the doors, the condensation had the floor constantly wet — literally sweating at all times of the day or night. I was honestly hoping I’d fall so I could sue. On a positive note, the customer service was excellent — from the moment you walked in, everyone was friendly, from “hola” to “gracias.” I’ll give them that. Actually, thinking back, I take it back — saying it was a 6 is a stretch. It was probably a solid 5
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the white party should be out side the space is two small and extremely hot
Stayed 4 nights in Jul 2025

6/10 Okay

Taliah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property overall was pretty. The pool was the highlight for me. The activities were on point. Most of the staff were very pleasant. The hotel did not do some of the things we corresponded about prior to my arrival like my birthday banner which everything was an up charge when I got there. My mini fridge did not stay stocked. Though there were many Restaraunt options, The food was just mediocre. The path to the nook was not well lit and there were so many raccoons at night trying to get into the nook.
Stayed 4 nights in Aug 2025

10/10 Excellent

Brody Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor was very helpful for us. Everyone was super nice and friendly, made you feel at home. Highly recommend getting a swim out in case you want to enjoy private time away from the main pool while still enjoying the water. They do fun games and activities with the guests and all around great experience. Would do again
Stayed 4 nights in Aug 2025

8/10 Good

Dillard, Belle Isle

Travelled with partner
Liked: Staff & service
What the property a lacked from the pool needing an upgrade with the floor so rough you needed to wear water shoes, the staff made up with the best service. I would say the food would be average. The rooms were very nice great setup comfortable bed and fixtures. There were no Bars that were inside air condition all outdoor bars with the exception of one small bar inside the Mexican restaurant. I guess Hyatt is taking over and that worries me. There was some good entertainment with the laser show being fantastic. There was a casino night that was really good. Entertainment by the pool was okay we were there for six nights and if I hear pink pony Cowboy one more time I think I would have had to shoot the speakers at the pool. There's definitely a agenda by Hyatt. The transportation in is close to Cancun Airport but when you turn off the main road they call it the Mexican massage parts of it are paved and then parts are like a bumper ride with potholes as big as small cars. The driver says there's a conflict with the resorts and the government fighting over who should pave the road. All in all if they upgrade the pool and some of the facilities I would give it a A- if not B minus and only because of the good people that work there.
Stayed 6 nights in Jul 2025

4/10 Poor

Deonte'

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed the property. There were pretty good food options and the pool events were a great time. I found myself hungry a lot, and wish there were more variety in late night/room service menus. The most dissatisfying part of the stay were my immediate neighbors. Despite paying for an upgraded experience, the occupants of the next room were yelling, talking, and smoking every night, all night.
Stayed 3 nights in Aug 2025

6/10 Okay

Carrie

Travelled with partner, Travelled with group
The music is extremely loud warn people before you throw them in a room by the party pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Anthony Barbosa

Stayed 5 nights in Jul 2025

10/10 Excellent

Shronderlette

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful and so serene. Great staff and loved the birthday surprise
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came as a solo traveler, and it was an amazing hotel! The pool parties were awesome! All the the other hotel guest were amazing. The After Dark club was super fun. I will definitely be returning in the future with more people.
Stayed 2 nights in Aug 2025