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Hotel & Beach Club Ojo de Agua

3.0 star property

Photo gallery for Hotel & Beach Club Ojo de Agua

Exterior
Deluxe Room, 2 Double Beds, Garden View
Lobby
Breakfast, lunch and dinner served
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

7.0 out of 10
Good
(21 reviews)
  • Ocean view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

1 bedroom, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Partial Ocean View

1 bedroom, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Partial Ocean View

  • Partial ocean view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Outdoor pool, pool loungers
Hotel Ojo de Agua
Puerto Morelos
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 1,002 reviews
The price is AU$109
includes taxes & fees
1 June - 2 June
Hotel Ojo de Agua

About the area

Puerto Morelos

When you stay at Hotel & Beach Club Ojo de Agua in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. .This beach hotel is 12.3 mi (19.9 km) from Moon Palace Golf Club and 13.2 mi (21.2 km) from Maroma Beach.

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Faro Inclinado - 6 min walk - 0.6 km
  • Puerto Morelos Town Square - 6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Cantina Habanero - ‬3 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Local Coffee + Shop - ‬3 min walk
  • ‪Peninsula - ‬4 min walk
  • ‪Don Ernesto's - ‬2 min walk

About this property

Hotel & Beach Club Ojo de Agua

Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Beach Club Ojo de Agua serving guests of Hotel & Beach Club Ojo de Agua. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Beach Club Ojo de Agua

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snorkelling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Hotel & Beach Club Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 223 out of 699 reviews
Rating 8 - Good. 217 out of 699 reviews
Rating 6 - Okay. 112 out of 699 reviews
Rating 4 - Poor. 70 out of 699 reviews
Rating 2 - Terrible. 77 out of 699 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

danielle

Liked: Cleanliness, amenities
The staff was extremely friendly and helpful
Stayed 3 nights in Feb 2026

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities
Staff was wonderful , clean room
Stayed 5 nights in Feb 2026

2/10 Terrible

Timothy

Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Sweet spot and get the breakfast package.🤘🙏
Stayed 6 nights in Jan 2026

2/10 Terrible

Simon

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay (good location on the beach and access to restaurants) but some areas of the hotel property were neglected and required updating (balcony railings missing, broken beach chairs, stained towels, clogged drains/shower heads, mold in areas). Some staff lacked training and basic English skills. We were told rudely that we were not allowed to use the beach chairs unless food/drinks were purchased but the use of beach chairs is included with the hotel stay. Staff played music loudly during early morning hours and late at night. Some staff did not understand basic requests such as beach towel exchange. Also, there are no great oceanfront views if you are upgrading your accommodations.
Stayed 14 nights in Jan 2026

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The view was great. Overall hotel a little run down. Shower spray sparce needs clr or something. Staff nice enough and it was clean.
Stayed 7 nights in Jan 2026

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in every way!
Stayed 3 nights in Jan 2026

4/10 Poor

hayk

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room didn't have any mirror, shower head was leaking all over the place, the toilet was not flushing and making weird loud sounds in the middle of the night. ( No we didn't put and toilet paper in it ) No lightbulb, only 1 light worked. Sliding door needed force to close and lock. We stayed at room #301. Maybe the other rooms were in a better shape. Location is amazing, true paradise walking distance to the town.
Stayed 3 nights in Jan 2026

4/10 Poor

Elaine

Stayed 8 nights in Dec 2025

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stedet trænger gevaldigt til en renovering, de fleste solsenge var ødelagte, værelserne var fyldt med skimmel og virkelig ulækre, sengetøj og håndklæder plettede med ukendte ting. Morgenmaden, var fin. Fine muligheder. Ingen steder sådan at sidde og spille og hygge, medmindre du ville købe noget i baren. Konstant larm i form af høj musik fra baren og "musikere" der kommer og synger samtidig med der bliver spillet højt musik fra baren. Du bliver konstant forstyrret af folk der vil sælge dig noget. Massagen er super god! Stefanie deres tjener er super sød og venlig! Steder lægger rigtig fint i forhold til at skulle ud og spise i Puerto morelles by.
Stayed 5 nights in Dec 2025

10/10 Excellent

Brian, Stockbridge

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 5 nights in Dec 2025

8/10 Good

Wanda

Liked: Cleanliness
The beach was the best.
Stayed 1 night in Dec 2025

8/10 Good

Manon

Stayed 4 nights in Nov 2025

8/10 Good

MARIO

Stayed 4 nights in Nov 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible
Stayed 2 nights in Nov 2025

6/10 Okay

maria

Liked: Staff & service
Disliked: Cleanliness, amenities
amenities were not clean or well maintained, the beach recliners were old and smelled, but the staff was courteous and breakfast good!
Stayed 3 nights in Nov 2025

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the beach. However, the resraurant food is not great.
Stayed 2 nights in Nov 2025

2/10 Terrible

Charles

Disliked: Property conditions & facilities, room comfort
Room 301 on main floor horrible. Huge amount of noise. 1 table lamp no switch, broken shade. Only way to switch was unplug. Fridge old and didnt fit compartment. Made constant noise. AC noisy except at low speed. Zero privacy, "patio" totally not private - more a public walkway to the beach. Huge piles of laundry gathered right at our front door. Bathroom: shower hanging by a thread, soap wouldnt pump, sewer gas smell. No real ventilation: bth window blocked, no screen on slider. Curtains kept closed or everyone walking by can see into room. Worst hotel room I ever had.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 7 nights in Oct 2025

6/10 Okay

Terryl

Liked: Cleanliness
Room was basic but clean
Stayed 1 night in Oct 2025

2/10 Terrible

Clair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stay away from this place no water,no hot water,staff was rude (except Stephanie) seem to be a place for employees friends to hang out.there was a big man who didn't do a thing except eat and harass people. The only good thing is the beach
Stayed 9 nights in Oct 2025

4/10 Poor

Eunice

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Rooms and hoyel are very different to the pictures in the advertisement. Property has 5 parking spots only. Rain water gets in the stairs which make then unsafe, the entrance to rooms with sea view is hidden, very narrow, unsafe and water forms a big puddle in the entrance, furniture and rooms are very old and the property maintenance is awful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time. Very friendly staff. Loved our stay
Stayed 7 nights in Sep 2025

10/10 Excellent

Melissa Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment you walk in your greeted by very friendly staff Fernando was very nice. The room was clean and housekeeping came in every day which I love. There are many dining options within walking distance. The view of the beach is amazing literally can sit on your porch and just take in the views. It’s very lively on the weekends. I will be back again. This was my second time staying at Ojo de Agua. They also have transportation services for a fee but it’s worth it. Thank you again to all the staff for making my trip relaxing.
View from restaurant on site.
The beach in front of the hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Pragna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall it was good, but they did not have bathroom mats, no shower gel. It was literally the same as hand soap. No drinking water facility in the room. For the price it was ok. But not really satisfied.
Stayed 4 nights in Aug 2025