I wanted to share an honest review of our stay at Margaritaville Cancun, because while there were some positives, there were also several disappointing aspects that future guests should be aware of.
Unfortunately, the food was the biggest letdown of our trip. With the exception of some really good wings and ribs that my husband had, the food overall was very poor. Breakfast options were extremely limited, and bacon was almost never available. When it was, it wouldn’t be replenished unless you specifically asked, and even then it was hit or miss. I tried going both early and later in the morning with the same result.
Even more concerning, many guests we spoke with—including myself—experienced stomach aches and diarrhea, which we strongly believe was caused by the food.
On a positive note, the housekeeping staff does an excellent job keeping the resort very clean, and that effort does not go unnoticed.
Service, however, was inconsistent. Most of the bartenders we encountered were rude and clearly unhappy in their roles. That said, one bartender named Abdiel truly stood out in the best way. He was kind, personable, and genuinely seemed to enjoy his job. He made guests feel welcome, which sadly was not the norm elsewhere.
The late-night front desk staff were also rude during our interactions. Additionally, the main bar closes sharply at 10:00 PM, after which there is only a very small sports bar open until midnight. On more than one occasion, this bar closed 10 minutes early