Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

On the beach, beach cabanas, sun-loungers, beach umbrellas
Lobby sitting area
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Room (Paradise) | View from room
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room (Paradise)

9.2 out of 10
Wonderful
(77 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Paradise Suite

9.6 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (Paradise)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Paradise Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(78 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite (PARADISE CHILL OUT )

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite with internal view

  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite with internal view

  • 51 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite with internal view

  • 51 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite with internal view

  • 62 sq m
  • Sleeps 2
  • Free Wi-Fi

Suite with internal view

  • 70 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite with internal view

  • 65 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite with internal view

  • 65 sq m
  • Sleeps 4
  • Free Wi-Fi

Paradise Ocean View Room

  • Sleeps 2
  • Free Wi-Fi

Paradise Room

  • Sleeps 2
  • Free Wi-Fi

Paradise Suite

  • Sleeps 2
  • Free Wi-Fi

Swim up Paradise Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Swim up Paradise Suite

  • Sleeps 3
  • Free Wi-Fi

Paradise Chill Out Suite

  • Sleeps 3
  • Free Wi-Fi

Paradise Swim Up Chill Out Suite

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About the area

Puerto Morelos

When you stay at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive property is 8.3 mi (13.4 km) from Moon Palace Golf Club and 17.3 mi (27.8 km) from Delfines Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 6 min walk - 0.6 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km
  • Moon Palace Golf Club - 16 min drive - 15.8 km
  • Ojo de Agua Beach - 19 min drive - 14.0 km
  • Puerto Morelos Town Square - 20 min drive - 14.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Le Chique - ‬6 min drive
  • ‪Siena Restaurant - ‬6 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Lobby Bar - ‬4 min walk
  • ‪Restaurante Zócalo - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 148 individually decorated guestrooms, featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a health club, and karaoke. This property also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy international cuisine at The Beach House, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This property has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Language

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun

Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 596 out of 1043 reviews
Rating 8 - Good. 221 out of 1043 reviews
Rating 6 - Okay. 119 out of 1043 reviews
Rating 4 - Poor. 51 out of 1043 reviews
Rating 2 - Terrible. 56 out of 1043 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian

Stayed 4 nights in Feb 2026

10/10 Excellent

Kelley, Lorain

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I honestly don’t know where to begin. We have stayed at approximately 20 different resorts in Mexico, hands down THE BEST one yet. CLEAN, lovely rooms, comfortable beds, the food…. OMG! It was delicious… every single thing we had was great! The staff… absolutely amazing! The beach and multiple pools are spectacular. We will be returning for sure!
Stayed 5 nights in Feb 2026

4/10 Poor

Renata

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Bars had limited hours and closed earlier than advertised. No buffet everything was a sit down and was a big ordeal to eat an 1-1.5 every time you wanted to eat. I like my buffets where you can grab and go quick. Not every meal has to be sit down and if you didn’t like what was in the limited menu as options you were out of luck. Entertainment was very limited as well. It’s a place for seniors 75+ or people who go to bed with the chickens.
Stayed 5 nights in Feb 2026

8/10 Good

Brian

Stayed 4 nights in Feb 2026

8/10 Good

Anthony

Stayed 5 nights in Feb 2026

10/10 Excellent

Mohammed

Stayed 5 nights in Feb 2026

10/10 Excellent

Jack

We stayed at the Cancun resort - the family site with the beach The Riviera Maya site is adults only with no beach (yet). I will repeat what others have said; the staff are phenomenal. Attentive to any request. Everyone is professional and works very hard. Service with a smile, and on two occasions I noticed they were utmost polite even when guests were being very rude to them. Rooms, pools, and entire resort very clean. I especially took note of the team that gets up before dawn and works through to the sweltering midday heat to clear any seaweed that washes up on shore - back-breaking work. The food is excellent. The produce and seafood is especially fresh. Of the four restaurants, Beach House is our favourite. Rita's Taco Lounge is a fun alternative for lunch, offering several unique margaritas. For dinner, if not Beach House, we preferred The Latino to Frank's Italian, but both are excellent. I had so many memorable meals, but in the end my favourite was the grilled octopus from The Latino. All the soups at all the restaurants were outstanding. After a week, we had a chance to explore much of the menus, but wish we had one or two more week to taste everything. That said, we left every meal uncomfortably full, having been allowed to order as much as we wanted. If I had asked the staff to roll me out of there, I'm sure they would have obliged. We would 100% return here again, and we recommend this resort to anyone.
Stayed 7 nights in Feb 2026

10/10 Excellent

Melissa

Stayed 4 nights in Feb 2026

4/10 Poor

Zoe Lee

Stayed 4 nights in Feb 2026

8/10 Good

Elijah Carter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort had it all! This is one of the smaller resorts we’ve been to and I can’t say enough good things. First of all, the staff is amazing!! Everyone and I mean everyone smiles and greats you. They take the time to make sure that you have what you need and taken care of, room service especially. The bartenders are awesome (shout out Elbert) and pour great drinks. The check in was smooth, plenty of pools, and great activities. Will definitely come back!
Stayed 5 nights in Feb 2026

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The food is incredible compared to other resorts, à la carte restaurants first come first serve no reservation needed and you will always be seated. The staff is so friendly, kind and welcoming. The rooms are spacious, beautifully decorated and clean. Beautiful beach, and a lot of places on the resort to lounge. If you’re looking for a destination for pure relaxation, and great food, this is the spot!
Stayed 7 nights in Feb 2026

8/10 Good

Romelia

Stayed 4 nights in Jan 2026

10/10 Excellent

Sam

Stayed 5 nights in Feb 2026

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept property. Staff was always there to see to what ever you needed. Judith made sure are room was always clean. Emilio was the best, always greeted us with a friendly smile. Food was delicious especially Rita’s tacos.
Stayed 7 nights in Jan 2026

10/10 Excellent

Janel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless and many of the staff made our week long stay so much more enjoyable! Shout out to Shirley, Norma, Daniel Ernesto and Picasso!! You all were wonderful bright points of our stay!
Stayed 5 nights in Feb 2026

2/10 Terrible

Nikita

Stayed 6 nights in Jan 2026

8/10 Good

Blake

Stayed 10 nights in Jan 2026

8/10 Good

Colleen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pools were freezing, coffee shop didn’t open until 8:00 am. Everything else was wonderful!
Stayed 5 nights in Feb 2026

10/10 Excellent

Jonathan Peter Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Margaritaville Island Reserve Riviera Cancún vibe is very relaxed and the place was spotless. Staff without exception were great starting with an "ask" on checking in that was accomodated followed by room service as were arrived later in the evening. The pool was a bit chilly as weather during our week was chilly too but we enjoyed each of the restaurants, the spa and used a bali bed on the beach for our last full day (really worth it if we join family/grandkids there next time!) Thank you to all the staff that made this an awesome trip!
Stayed 8 nights in Jan 2026

6/10 Okay

Kendra

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff was very nice and my room was clean. There were a lot of offers that turned out to be only if I became a member. I went for my 40th birthday and saw a voucher for $150 for a facial and massage and hydrotherapy but when I asked about it it was $350. Also they kept saying they would do something nice for my birthday like dinner on the beach or something but I had to buy it all. They did leave rose petals on my bed though and build a cake out of towels. That was pretty cool. Also, I went the one week it was very cold apparently.
Stayed 5 nights in Feb 2026

10/10 Excellent

Belinda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so friendly and helpful. I got injured while there and employees were very quick to respond and help me out with crutches and a wheelchair for the rest of our stay. Ernesto was the best at the SOS bar! Thanks for a wonderful stay! We will definitely be back!
Personalized my quesadilla!
Ice cream was so delish!!
Drinks were top notch!
Stayed 5 nights in Feb 2026

8/10 Good

Caitlin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautiful. Everything was very clean and well manicured. Difficult to get beach and pool chairs. Everyone was up early saving their spots. Hotel is off the beaten path. Beach was ok but Cancun beaches are much nicer. No beach/pool food or drink service. Drinks available at the bar. Smaller resort.
Stayed 6 nights in Feb 2026

10/10 Excellent

Timothy Greene

Stayed 2 nights in Jan 2026

8/10 Good

Christopher Philip

Stayed 5 nights in Jan 2026

10/10 Excellent

Molly

The staff were incredible and very attentive to our every need. The room was cleaned everyday
Stayed 5 nights in Jan 2026