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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, pool loungers
On the beach, beach cabanas, sun-loungers, beach umbrellas
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Exterior detail
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Room service
  • Laundry

Explore the area

View map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

9.2 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

1 bedroom, premium bedding, down duvets, free minibar

Paradise Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite (Paradise)

9.4 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(72 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Morelos

When you stay at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive property is 8.3 mi (13.4 km) from Moon Palace Golf Club and 16.9 mi (27.1 km) from Iberostar Cancun Golf Course.

What's nearby

  • Petempich Bay - 6 min drive - 2.5 km
  • Crococun Zoo - 11 min drive - 7.7 km
  • Puerto Morelos Beach - 13 min drive - 6.0 km
  • Ojo de Agua Beach - 16 min drive - 8.9 km
  • Puerto Morelos Town Square - 17 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Villa Marina
  • Le Chique
  • Ritratto Di Italia
  • ‪Habaneros - ‬18 min drive
  • The Boathouse

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury property on the beach, with 4 outdoor pools
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 148 individually decorated guestrooms, featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 3 hot tubs, and a health club. This property also features complimentary wireless internet access, concierge services, and free babysitting.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Beach House, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.
The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 638 out of 1045 reviews
Rating 8 - Good. 202 out of 1045 reviews
Rating 6 - Okay. 109 out of 1045 reviews
Rating 4 - Poor. 44 out of 1045 reviews
Rating 2 - Terrible. 52 out of 1045 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

lindsey

Stayed 4 nights in May 2025

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. It was beautiful. Need more adult only activities.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time and will be back!
Stayed 3 nights in May 2025

6/10 Okay

Gwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food needs to be improved. Too inconsistent. The staff is incredible. Please get rid of seaweed earlier in the day. Better snacks for the room not enough selection.
Stayed 7 nights in Apr 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 5 nights in May 2025

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandra Lynn

Stayed 7 nights in Apr 2025

10/10 Excellent

Ibukun Faderera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. My family and I had amazing time.
Stayed 5 nights in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Paradise and can’t wait to go back.
Stayed 4 nights in Apr 2025

8/10 Good

Cristal

Travelled with partner
Liked: Staff & service, amenities
Property was older but very nicely kept! Seaweed was awful and only removed the day we left. The breeze and location was perfect!
Stayed 4 nights in Apr 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort, very laid back. Great people and service. Will go back again
Stayed 3 nights in Apr 2025

6/10 Okay

Garvin, CHICAGO

Liked: Cleanliness, property conditions & facilities
This resort doesn’t offer buffet style they only offer it for breakfast and not a lot of options to choose from. Plus, they also water down all their drinks.
Stayed 4 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Property was really cute & quaint. There was too much seaweed in the water.
Stayed 7 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort overall was terrific, although I thought the food could be better. Service was impeccable. Did not leave the property as the resort is a bit of a distance from the main road, which was preferred.
Stayed 5 nights in Apr 2025

10/10 Excellent

Leah Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the best all-inclusive resort I’ve ever stayed at! The property itself is absolutely beautiful, with countless spots around the resort to sit back, relax, and take in the scenery. The food was amazing—Rita’s Tacos became our go-to for lunch every day, and the tacos were consistently excellent. In the evenings, we really enjoyed the à la carte restaurants for dinner, each offering a great atmosphere and delicious meals. One of our favorite places to unwind was The Compass Bar. It was the perfect spot for evening drinks, and Manuel was a true pro when it came to crafting cocktails—definitely a highlight of the trip. I also appreciated that there were plenty of activities available throughout the day, but there was never any pressure to join in. They didn’t interfere with the peaceful vibe of the resort, which was a big plus. The beach was stunning, and I loved the overall size of the resort. It felt safe, cozy, and never too crowded. There were plenty of pools and bars to choose from, so it was easy to find a spot that suited our mood. Although the resort is family-friendly, we came with a group of adults and stayed near the adults-only pool and spent most of our time there. It was quiet and relaxing, and we were never disturbed by kids. All in all, I would absolutely recommend this resort—and I already have! If you’re considering it, don’t hesitate. You won’t be disappointed.
Stayed 5 nights in Apr 2025

6/10 Okay

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the resort was very clean and the staff were friendly the food was unfortunately not great! The first night we enjoyed a buffet on the beach and my husband woke up with mild food poisoning, we figure it was from the shrimp as i dont eat seafood and i was fine. The food at the italian restaurant was the best but the pasta was overcooked. The food at the Latino restaurant was very bland and didn't come as advertised on the menu. The room service was horrible, our airplane food was of better quality. The drinks were good, however there wasnt a large margarita menu chalkboard like you see in the resort photos. The positives were that the resort is right on the beach and the cleanliness. We had a great view from our room but it wasn't anything fancy. Due to the fact that we love good food we wont be back.
Stayed 7 nights in Apr 2025

10/10 Excellent

catherine

Travelled with family and small children
Food is amazing (taste and variety). My son and partner like the breakfast the most. The rooms and setting are gorgeous and clean. And the staff is absolutely adorable! Go for it!
Stayed 7 nights in Apr 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit at this property we love this property. Only disappoinment this year was the front desk welcome and ambassador staff. Actually rude when inquiring about assistance with needs after check in. In years past they were warm welcoming happy to have you at their property. Margaritas and flipflops to welcome smiling Happy staff, not this year unfortunately. We transfered from another property so did not arrive at a busy time they left out luggage at curb unattended we had to ask them to tend to. Our island ambassador was nice and efficient checking us in and assisting with any dinner reservations. All other staff servers and bartenders were wonderful!! Could not say enough great things about them. They made the week and carried out the “Jimmy Buffet Island Vive” Hoping the change in management over the last year doesnt impack anymore rudness. There is always something fun going on to participate in. Love the
Stayed 6 nights in Apr 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was our second time staying at Margaritaville in Cancun and once again we absolutely loved it. The staff were all super friendly and helpful and made for an extremely enjoyable experience, and all the food/drinks were delicious. I was unable to drink alcohol and they went out of their way to make me delicious drinks nonetheless. We did notice that some areas of the property seemed a bit run down compared to 3 years ago (namely the signage at Rita’s for example), but all of the facilities, including the beach chairs, public areas, and our room were clean and comfortable.
Stayed 4 nights in Apr 2025

8/10 Good

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
There are few things that make me consider other resorts for the next time, the food quality was good but you have to wait a long time to get your order, except the breakfast nothing is self service which is not good, you have to order from menu and wait, specially if it’s busy. It was very windy everyday all day long, it’s fine when it’s sunny otherwise might feel chilly when you get out of water before noon and afternoon.(we were there mid April) And at the time of check out they charge us $270 pesos extra for resort tax which it wasn’t mentioned when we booked it, it’s not much but I don’t like any hidden charges. Staff were nice and friendly also room service was good.
Stayed 4 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Poor staff poor entertainment limited dining
Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Amenities
The staff was friendly and professional. Had a awesome time and the room and resort was exceptionally clean.
Stayed 7 nights in Apr 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2025

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet. The staff was helpful and friendly.
Stayed 7 nights in Apr 2025