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Stayed 4 nights in Sep. 2019
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Royalton Riviera Cancun Resort & Spa - All Inclusive
Hotel Class
Information
Reviews
Very Good
1,214 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- All-inclusive
Map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO
What's nearby
- Moon Palace Golf Club
- 16 min drive
- Puerto Morelos National Marine Park
- 18 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)
- 19 min drive
- Petempich Bay
- 24 min drive
Choose dates to view prices
Book online or call:
1800 781 504Luxury Junior Suite
Room Amenities
- Sleeps 6
More detailsLuxury Suite With Terrace Jacuzzi
Room Amenities
- Sleeps 6
More detailsLuxury Junior Suite Ocean View
Room Amenities
- Ocean view
- Sleeps 6
More detailsLuxury Suite Ocean View With Terrace Jacuzzi
Room Amenities
- Ocean view
- Sleeps 6
More detailsLuxury Junior Suite Swim Out
Room Amenities
- Sleeps 6
More detailsLuxury Family Suite Ocean View
Room Amenities
- Ocean view
- Sleeps 5
More detailsLuxury Junior Suite Ocean View Diamond Club
Room Amenities
- Ocean view
- Sleeps 6
More detailsLuxury Suite Ocean View With Terrace Jacuzzi Diamond Club
Room Amenities
- Ocean view
- Sleeps 6
More detailsLuxury Presidential One Bedroom Suite Ocean View
Room Amenities
- Ocean view
- Sleeps 5
More detailsLuxury Junior Suite Swim Out Diamond Club
Room Amenities
- Sleeps 6
More detailsLuxury Family Suite Ocean View Diamond Club
Room Amenities
- Ocean view
- Sleeps 5
More detailsLuxury Presidential One Bedroom Suite Diamond Club
Room Amenities
- Sleeps 5
More detailsLuxury Presidential One Bedroom Suite Ocean View Diamond Club
Room Amenities
- Ocean view
- Sleeps 6
More detailsLuxury Presidential Two Bedroom Suite Ocean View Diamond Club
Room Amenities
- Ocean view
- Sleeps 9
More details
About this area
Puerto Morelos
Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Artisans Market and Luxury Avenue Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Petempich Bay. Aquaworld and Cancun Interactive Aquarium are also worth visiting. Our guests appreciate the property's location for the nightlife.
What's nearby
- Moon Palace Golf Club - 16 min drive
- Xoximilco - 17 min drive
- Puerto Morelos National Marine Park - 18 min drive
- Cancun Country Club - 20 min drive
- Petempich Bay - 24 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive
Restaurants
- Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
- Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
- Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
- Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
- Taj – Restaurant offering Indian cuisine. Serves dinner daily.
About this property
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and local beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Tennis
Volleyball
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Awards and affiliations
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Policies
Check-in
Check-in between 3 PM - 2 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pets
- No pets or service animals allowed
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
No pets and no service animals are allowed at this property.
Property is also known as
- Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
- Royalton Riviera Cancun Puerto Morelos
- Royalton Riviera Cancun
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free valet parking
Food and drink
- Buffet and à la carte meals, snacks, and local beverages included
- 10 restaurants and 1 coffee shop/café
- 3 swim-up bars, 3 beach bars, 3 poolside bars and 14 bars/lounges
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 12 outdoor pools
- 3 outdoor tennis courts
- Arcade/game room
- Beach volleyball
- Beach yoga
- Billiards/pool table
- Boat tours
- Children's pool
- Fishing
- Fitness center
- Free water park access
- Full-service spa
- Kayaking
- Motor boating
- Motorized watercraft
- Nightclub
- Playground
- Sauna
- Scuba diving
- Shopping
- Snorkeling
- Spa tub
- Steam room
- Tennis
- Volleyball
- Water skiing
Family friendly
- 12 outdoor pools
- Arcade/game room
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free children's club
- Free supervised childcare/activities
- Free water park access
- Playground
- Waterslide
Conveniences
- ATM/banking services
- Elevator
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- Portuguese
- Spanish
Business services
- Business center
- Computer station
- Meeting rooms
- Conference center
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Free beach cabanas
- Free pool cabanas
- Garden
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - Swedish
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- 8 casino gaming tables
- 12 casino slot machines
- Beach towels
- Casino
- Couples dining
- Designated smoking areas (fines apply)
- Romance packages available
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer (on request)
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
Entertainment
- Cable channels
- MP3 dock
- Plasma TV
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
Outdoor space
- Furnished balcony
More
- Desk
- Free long-distance calls
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Private spa tub
Nearby activities
Where to eat
- Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
- Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
- Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
- Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
- Taj – Restaurant offering Indian cuisine. Serves dinner daily.
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep. 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep. 2019
- Liked: Staff & service, room comfort
Nice
Service was good & room was excellent. The swim out wasn't quite as expected though & isn't a private pool. It's shared by 8 other rooms & could've been cleaned more. The neighbors had food & drinks left out that attracted birds into the pool area leaving more of a mess behind. The resort credits are a joke & really are just coupons not good for services they are supposed to be used on & an opportunity to try & con you into a diamond club time share presentation. Bugs were bad at night near the pool & the stocked mini bar consists only of Sprite, coke & beer. The drinks weren't great & all seem to have an off taste either from the ice or syrups/juices used. If you go to restaurants other than the buffet there are lots of extras they try to up sell like wine or saki. Staff was pretty helpful & accommodating and the buffet was good. Alejandro in the buffet was a great server & helped us feel very welcome. The spa experience was great, but overall all the tile work for pools & spa was poor and could use a hood cleaning. The drive in was odd as well, came in around 6 when workers were leaving & there close to 100 people all crowding down a small road at us making it hard to drive in. We thought we made a wrong turn at first.
Stayed 8 nights in Aug. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Beautiful place and hotel. Great food ,restaurants and the service was excellent. Only thing I didn't like it was the beach I don't know if was the season of the year or what but the beach is not good . Everything else was perfect highly recommended if you don't mind the beach.
Stayed 4 nights in Sep. 2019