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Royalton Riviera Cancun Resort & Spa - All Inclusive

Hotel Class
4.5 out of 5

Information

Reviews

4.1 / 5Very Good
1,126 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Moon Palace Golf Club
    16 min drive
  • Popular Location
    Puerto Morelos National Marine Park
    18 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive
  • Popular Location
    Petempich Bay
    24 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Luxury Junior Suite

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Suite With Terrace Jacuzzi

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Junior Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Suite Ocean View With Terrace Jacuzzi

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Junior Suite Swim Out

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Family Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 5
    More details
  • Luxury Junior Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Suite Ocean View With Terrace Jacuzzi Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Junior Suite Swim Out Diamond Club

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Presidential One Bedroom Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 5
    More details
  • Luxury Presidential One Bedroom Suite Diamond Club

    Room Amenities

    • Sleeps 5
    More details
  • Luxury Family Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 5
    More details
  • Luxury Presidential One Bedroom Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 9
    More details

About this area

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Artisans Market and Luxury Avenue Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Petempich Bay. Aquaworld and Cancun Interactive Aquarium are also worth visiting. Our guests appreciate the property's location for the nightlife.

What's nearby

  • Popular Location
    Moon Palace Golf Club - 16 min drive
  • Popular Location
    Xoximilco - 17 min drive
  • Popular Location
    Puerto Morelos National Marine Park - 18 min drive
  • Popular Location
    Cancun Country Club - 20 min drive
  • Popular Location
    Petempich Bay - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
  • Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
  • Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Taj – Restaurant offering Indian cuisine. Serves dinner daily.

About this property

Royalton Riviera Cancun Resort & Spa - All Inclusive

Catch some rays at the beach or spend the day relaxing at Royalton Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 840 rooms boast private spa tubs and jetted tubs, plus free WiFi and plasma TVs with cable channels. Other amenities available to guests include free minibar items, furnished balconies, and MP3 docks.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and local beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Tennis
Volleyball
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets or service animals allowed

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets and no service animals are allowed at this property.

Property is also known as

  • Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
  • Royalton Riviera Cancun Puerto Morelos
  • Royalton Riviera Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking

Food and drink

  • Buffet and à la carte meals, snacks, and local beverages included
  • 10 restaurants and 1 coffee shop/café
  • 3 swim-up bars, 3 beach bars, 3 poolside bars and 14 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 12 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • MP3 dock
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private spa tub

Nearby activities

Where to eat

  • Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
  • Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
  • Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Taj – Restaurant offering Indian cuisine. Serves dinner daily.
4.1

Very Good

5 - Excellent
571
4 - Good
290
3 - Okay
134
2 - Mediocre
68
1 - Poor
63
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.3
Property condition

4/5 Good

This traveller didn’t leave comments with their review
Stayed 7 nights in Jul. 2019

4/5 Good

The pools were very clean however closing the pools at 6pm seemed early. It was a shame the beach was pretty much unusable due to the seaweed and smell. The foid portions at the restaurants are small however the buffet offered m.h any vegan options which was much appreciated. The staff were nice and attentive however sometimes a little pushy for tips. Room service food was not good and it took 2hrs.

Stayed 7 nights in Jul. 2019

4/5 Good

I did not like the beach it was full of seaweed and gas unpleasant odor that you can not even stay near the beach The hotel was very clean and the staff was very friendly

Stayed 5 nights in Jul. 2019

4/5 Good

This is a very nice resort and I would stay here again given the chance. However, there were some things I wish had been different. 1) The part of the beach closest to the water was full of seaweed and the water was very brown, so swimming was out. 2) Right after checking in, an employee who knows your name is anxiously waiting just outside the door to sign you up to join a breakfast and tour the resort the next morning. This is actually just a presentation for their timeshare club. Even though I signed up for the breakfast, I did not go, and received multiple calls the next morning urging me to go later in the day. I don't like pushy sales calls while l'm on vacation. 3) The restaurants are popular during the dinner hours and reservations are recommended. Understandable, but when we actually did make a reservation, the restaurant still didn't have me on their list and we had to wait an additional 30 minutes to dine. 4) The buffet seating areas are dimly lit and could use some more bulb wattage. 5) Non-smoking policies are not enforced. It was difficult to find a place to sit/stand while watching the nightly musical show and not smell somebody's cigarette or cigar smoke. 6) Ceiling fans in rooms have a single speed - full blast. 7) The rooms at the back of the resort overlooking the "garden" (swamp) also are directly over the service pathway that employees use to wheel carts back and forth 24/7 and can be noisy.

Stayed 4 nights in Jul. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 8 nights in Jul. 2019

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