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Royalton Riviera Cancun Resort & Spa - All Inclusive

Hotel Class
4.5 out of 5

Information

Reviews

4.1 / 5Very Good
1,214 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Moon Palace Golf Club
    16 min drive
  • Popular Location
    Puerto Morelos National Marine Park
    18 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive
  • Popular Location
    Petempich Bay
    24 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Luxury Junior Suite

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Suite With Terrace Jacuzzi

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Junior Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Suite Ocean View With Terrace Jacuzzi

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Junior Suite Swim Out

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Family Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 5
    More details
  • Luxury Junior Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Suite Ocean View With Terrace Jacuzzi Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Presidential One Bedroom Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 5
    More details
  • Luxury Junior Suite Swim Out Diamond Club

    Room Amenities

    • Sleeps 6
    More details
  • Luxury Family Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 5
    More details
  • Luxury Presidential One Bedroom Suite Diamond Club

    Room Amenities

    • Sleeps 5
    More details
  • Luxury Presidential One Bedroom Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 6
    More details
  • Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

    Room Amenities

    • Ocean view
    • Sleeps 9
    More details

About this area

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Artisans Market and Luxury Avenue Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Petempich Bay. Aquaworld and Cancun Interactive Aquarium are also worth visiting. Our guests appreciate the property's location for the nightlife.

What's nearby

  • Popular Location
    Moon Palace Golf Club - 16 min drive
  • Popular Location
    Xoximilco - 17 min drive
  • Popular Location
    Puerto Morelos National Marine Park - 18 min drive
  • Popular Location
    Cancun Country Club - 20 min drive
  • Popular Location
    Petempich Bay - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
  • Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
  • Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Taj – Restaurant offering Indian cuisine. Serves dinner daily.

About this property

Royalton Riviera Cancun Resort & Spa - All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Royalton Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 840 rooms boast private spa tubs and jetted tubs, plus free WiFi and plasma TVs with cable channels. Other amenities available to guests include free minibar items, furnished balconies, and MP3 docks.
Royalton Riviera Cancun Resort & Spa - All Inclusive offers 840 air-conditioned accommodations with private spa tubs and MP3 docking stations. Rooms open to furnished balconies. Beds feature premium bedding. Plasma televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, bathrobes, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and local beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Tennis
Volleyball
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets or service animals allowed

Payment types

DiscoverMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets and no service animals are allowed at this property.

Property is also known as

  • Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
  • Royalton Riviera Cancun Puerto Morelos
  • Royalton Riviera Cancun

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking

Food and drink

  • Buffet and à la carte meals, snacks, and local beverages included
  • 10 restaurants and 1 coffee shop/café
  • 3 swim-up bars, 3 beach bars, 3 poolside bars and 14 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 12 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • MP3 dock
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private spa tub

Nearby activities

Where to eat

4.1

Very Good

5 - Excellent
618
4 - Good
312
3 - Okay
143
2 - Mediocre
74
1 - Poor
67
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep. 2019

    4/5 Good

    • Liked: Staff & service, room comfort

    Nice

    Service was good & room was excellent. The swim out wasn't quite as expected though & isn't a private pool. It's shared by 8 other rooms & could've been cleaned more. The neighbors had food & drinks left out that attracted birds into the pool area leaving more of a mess behind. The resort credits are a joke & really are just coupons not good for services they are supposed to be used on & an opportunity to try & con you into a diamond club time share presentation. Bugs were bad at night near the pool & the stocked mini bar consists only of Sprite, coke & beer. The drinks weren't great & all seem to have an off taste either from the ice or syrups/juices used. If you go to restaurants other than the buffet there are lots of extras they try to up sell like wine or saki. Staff was pretty helpful & accommodating and the buffet was good. Alejandro in the buffet was a great server & helped us feel very welcome. The spa experience was great, but overall all the tile work for pools & spa was poor and could use a hood cleaning. The drive in was odd as well, came in around 6 when workers were leaving & there close to 100 people all crowding down a small road at us making it hard to drive in. We thought we made a wrong turn at first.

    Stayed 8 nights in Aug. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was perfect. Beautiful place and hotel. Great food ,restaurants and the service was excellent. Only thing I didn't like it was the beach I don't know if was the season of the year or what but the beach is not good . Everything else was perfect highly recommended if you don't mind the beach.

    Stayed 4 nights in Sep. 2019

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