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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

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Private beach, scuba diving, beach volleyball, beach bar
View from room
Theatre show

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar

Explore the area

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Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(12 reviews)
  • 98 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

1 bedroom, premium bedding, pillow-top beds, free minibar

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(143 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

1 bedroom, premium bedding, pillow-top beds, free minibar

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 3 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 2.9 km
  • Puerto Morelos Town Square - 5 min drive - 3.3 km
  • Petempich Bay - 12 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bistro El Beso - ‬14 min walk
  • ‪Casa del Mar - ‬16 min walk
  • ‪Villa Marina - ‬17 min walk
  • ‪Route 66 - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only property with 12 restaurants and 6 outdoor pools
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Reviews

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1475 out of 1912 reviews
Rating 8 - Good. 253 out of 1912 reviews
Rating 6 - Okay. 115 out of 1912 reviews
Rating 4 - Poor. 28 out of 1912 reviews
Rating 2 - Terrible. 41 out of 1912 reviews

Reviews

6/10 Okay

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best Launch and dinner are just ok Not many options on the menu Room and resort very clean but they should have a promotion on the summer months when the guests can not use the beach
Stayed 4 nights in Aug 2025

8/10 Good

Joie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, ample pools and swim rivers. They kept the beach very clean, but the water is very murky and not swimmable (which I was aware of from many traveler reviews). The spa was one of the best experiences we've had at a resort. Personal concierge service was excellent. Our only complaint is the food and dining. Many restaurants are closed certain nights, which means more demand on others. We are early diners so we never had an issue, but we witnessed many people turned away or told to wait 45 min for a table at some places. 2 restaurants are in a covered outdoor space, so with heat and humidity (depending on time of year), you would want to avoid these places - which again, reduces your dining choices. 1 bar and 1 restaurant are exclusive to the VIP upgrade, which are nice but small, so expect to wait or even have your favorite dish run out if you dine later. We were also disappointed in the VIP upgrade room service menu. There is literally no difference to the menu everyone else gets - so I felt this was false advertising. No buffet dining option for dinner, which was also a disappointment. We only enjoyed 1-2 meals (Magna dinner & Oregano lunch), otherwise we found the food very bland and disappointing throughout the resort. Our room service items were better than the restaurants so we ordered in several times. Aside from the food/dining disappointments, the staff was very attentive and friendly. Our room was beautifully managed daily.
Stayed 6 nights in Aug 2025

8/10 Good

Emile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

yousuf khaldoon kamal, west bloomfield

Travelled with partner
Need an update the pool very old bathrooms tile broken
Stayed 3 nights in Aug 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible time to go because you could not go into the ocean, brown full of seaweed and horrible sulfur smell even setting around the pool smelled of sulfur.
Stayed 7 nights in Aug 2025

10/10 Excellent

Cristhian

Stayed 5 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Cancun and I must say, Excellence Riviera exceed my expectations!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. We also enjoyed all the restaurants and the food was delicious. We never had to wait for a table for dinner, which was great. Also we choose a day to relax by the pool all day and Mariana was very atentive. We are definitely planning to go back. We also did many excursions and everything was fairly close.
Stayed 5 nights in Aug 2025

8/10 Good

Esmerelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time on premises but food missed the mark for us
Stayed 3 nights in May 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Derek

Stayed 7 nights in Aug 2025

10/10 Excellent

Muhammad Usamah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This report has a lazy river which was amazing to Have and we found it very unique and nice. Highly recommend the junior suite swim up room
Stayed 4 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff courtesy.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lyndsay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and ten of my friends stayed here for my 40th birthday. Everything from the service to the food and the amenities was outstanding. The grounds are beautiful and clean. The rooms were super cool with the extra large showers and kings bed looking over the spa and pool. The lazy river was one of our favorites, grab a cold drink and float around the spa to arrive at the bar again just in time for another beverage. There is a club area you can pay extra for. Not really a need, the entire resort has plenty to offer without paying more. The main pool bar is where the party is at. I liked that it was situated closer to the beach so we didn’t have to hear the music all day. I came to have fun but also relax. Over all we had a wonderful experience and highly recommend this resort.
Stayed 4 nights in Jul 2025

10/10 Excellent

Todd allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Vincent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Food was outstanding. No crowds.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dylan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers made it an amazing experience
Stayed 7 nights in Aug 2025

6/10 Okay

Bogar

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
service
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Staff & service
The resort itself was ok. No really WOW moments. The food and drinks were good. The staff was amazing! Very friendly. Very attentive. They cleaned and stocked our room every day and turn down service at night. I can’t say enough good things about the staff.
Stayed 4 nights in Aug 2025

8/10 Good

Merayah G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! All the workers are so amazing and helpful! Truly an excellent experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Charles Douglas Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for me and my wife to getaway and celebrate 20 years of marriage. We didn’t have to worry about where to go or what to eat because everything is right there at the hotel. It was also a big plus that drinks were also included.
Stayed 5 nights in Jul 2025

6/10 Okay

Fernandra

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Marina

Stayed 3 nights in Jul 2025