See all properties
Save

Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
View from room
Theatre show
Private beach, scuba diving, beach volleyball, beach bar
12 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(12 reviews)
  • 98 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(139 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(39 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

1 bedroom, premium bedding, pillow-top beds, free minibar

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

1 bedroom, premium bedding, pillow-top beds, free minibar

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas

Haven Riviera Cancun - All Inclusive - Adults Only

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, 4,754 reviews
Haven Riviera Cancun - All Inclusive - Adults Only

About the area

Puerto Morelos

When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 2 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 4 min drive - 3.6 km
  • Petempich Bay - 12 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬14 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Market Cafe - ‬11 min walk
  • ‪Casa del Mar - ‬16 min walk
  • ‪Mike's Coffee - ‬15 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1435 out of 1845 reviews
Rating 8 - Good. 240 out of 1845 reviews
Rating 6 - Okay. 105 out of 1845 reviews
Rating 4 - Poor. 25 out of 1845 reviews
Rating 2 - Terrible. 40 out of 1845 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Tia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a solid property. The food was my least favorite at all of the restaurants on property. Bland, a few dishes meant to be warm came out cold and taste was underwhelming. Agave, however, was amazing! The food, staff, and ambiance were excellent!
Stayed 6 nights in Jun 2025

10/10 Excellent

Cassand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 4 nights in Jun 2025

10/10 Excellent

Virginia, Brewster

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my second Excellence property that I visited, not one disappointment. We absolutely loved the property, from the staff to the food 5/5
Stayed 4 nights in Jun 2025

10/10 Excellent

Isha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Jun 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flew in a little early. Room wasn’t ready. Upgrade to club which was a mistake. Kept telling me they were upgrading the room. Everything in the room was the same. Didn’t get into room until 4:00. Waited 3 hours. It’s a shame but resort is beautiful. I guess upgrading wasn’t the way to go. Plus they really didn’t offer anything better. Been to excellent in Punta cana were club members have more. So if we come back we will not go club. Not worth it.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. Anything we needed they made sure we got. I enjoyed it being an 18+ resort because there was peace and quiet amongst the entire resort property. I would not recommend if you have kids. Great place, I would come again.
Stayed 5 nights in Jun 2025

8/10 Good

Mila

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Nadia, woodbridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time at the Excellence It was wonderful and the staff was exceptional.
Beautiful pool
Beautiful sunset
Stayed 9 nights in Jun 2025

10/10 Excellent

Jason G, Burlington

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

Janette Ruiz

Liked: Cleanliness, property conditions & facilities
Exceeded my expectations! Between the staff being so welcoming and friendly that whole hotel was so organized, it blew our minds. They went out of their way to celebrate the occasions like surprising my partner with a birthday cake and even singing to him at one of their yummy restaurants. They have about 11 different restaurants and 8 different bars and although we didn’t get to try all, the ones we did were SO GOOD. The whole hotel had such vacation feels! We loved it!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer, Staten Island

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything (room, cleanliness, staff, beach setting, activities, entertainment, grounds, etc) except beach seaweed and brown ocean (not your fault or within your control); in general, many of the entrees in the restaurants are well presented but seem to have little to no flavor; lazy river pool around the spa is showing some age as the tile has some rough spots on the bottom where pool floor is pushing up and or rough repairs have been made; checkin process seemed to take longer than expected. Minor issues overall. We will be back again and again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Delesia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
They exceeded our expectations. Everyone was very nice and serviced us with excellence. The property was very clean and the food delicious. Great entertainment, scenery and drinks. We will definitely return.
Stayed 3 nights in Jun 2025

6/10 Okay

Brenda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
During check-in, I asked about room upgrades for the three rooms I had booked. The front desk staff initially said upgrades were available for an extra charge. I mentioned I was an Expedia Gold member and that one of the VIP benefits includes complimentary upgrades when available. She then quickly changed her answer, saying the resort was actually 98% sold out and no upgrades were possible — which felt like a red flag. We also requested that the three rooms be placed near each other. She said she would try, but when we received our keys, we found that all three rooms were not just on different floors — they were in entirely separate buildings. I had also sent a message before arrival requesting rooms close together, but it was never acknowledged. On the positive side, the resort was very clean and the pools were well maintained. However, the food was mediocre and inconsistent. Some restaurants were closed randomly, and there was no lunch or dinner buffet offered, which was disappointing for an all-inclusive experience.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Everything! The service, the food, drinks, shows! The employees were exceptional! Room service was on point! Jesus, Hugo, Erica, Edison were all amazing!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Ana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Naseem

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible everything
Stayed 3 nights in May 2025

10/10 Excellent

Emily Lauranetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Can't wait to go back!
Stayed 3 nights in Jun 2025

8/10 Good

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Joshua, Sheboygan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. What a wonderful property and an amazing staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann M

Stayed 5 nights in Jun 2025

8/10 Good

Fallon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The nightly entertainment was great! The staff were all friendly and accommodating. Greetings to the resort Spa was subpar and was noted on the paper review. I was confronted on my survey when selecting the middle response. Overall the resort was a good experience.
Stayed 3 nights in Jun 2025