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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free pool cabanas, pool loungers
Ruby Suite | View from room
Private beach, white sand
Amber Room
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Hot tub
  • All-inclusive
  • Spa

Explore the area

View map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Petempich Bay
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(8 reviews)
  • 75 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

8.8 out of 10
Excellent
(119 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

8.6 out of 10
Excellent
(159 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

9.6 out of 10
Exceptional
(31 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

8.0 out of 10
Very good
(56 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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  • Hot tub
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The price is AU$408
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About the area

Puerto Morelos

With a stay at Sensira Resort & Spa Riviera Maya – All Inclusive in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive hotel is 8.5 mi (13.7 km) from Moon Palace Golf Club and 17.1 mi (27.5 km) from Iberostar Cancun Golf Course.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Petempich Bay - 7 min drive - 2.8 km
  • Puerto Morelos Beach - 14 min drive - 6.4 km
  • Ojo de Agua Beach - 17 min drive - 9.2 km
  • Puerto Morelos Town Square - 17 min drive - 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • Villa Marina
  • Le Chique
  • Ritratto Di Italia
  • ‪Habaneros - ‬18 min drive
  • The Boathouse

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 4 outdoor pools
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 359 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

For lunch or dinner, stop by La Pergola, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 6771 square feet (629 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.65 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1114 out of 2051 reviews
Rating 8 - Good. 474 out of 2051 reviews
Rating 6 - Okay. 217 out of 2051 reviews
Rating 4 - Poor. 122 out of 2051 reviews
Rating 2 - Terrible. 124 out of 2051 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NiTaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome experience, excellent service!
Stayed 3 nights in May 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! Very family friendly and staff was so pleasant. The restaurants had many options on their menus and the food was delicious. No complaints. There were several different pools and access to the beach. The staff comes to the room twice a day to clean up and turn down beds. It was just a really nice stay. We had a great time here.
Stayed 3 nights in May 2025

8/10 Good

Vladimir

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great time celebraring mothers day !! Ricardo in front desk was súper helpful with My late checkout arrangements
Stayed 1 night in May 2025

8/10 Good

ELAINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and had a great view of the pool and ocean, even though we were in a standard room. The Steakhouse Restaurant was very good. The resort was not crowded when we were there, so it was easy to find seating near the pool or on the beach. There was a shortage of sun umbrellas, so finding shade would have been a problem if the resort had been busier. We found that the music played at the pool area was much too loud and annoying at times. Even if you chose to sit in the quieter "adults only" area, the music was still loud. There is only one bathroom in the pool/beach area, which we didn't think would be enough if the resort had been busier. Overall, we enjoyed our stay and would return but only at non-peak times.
Stayed 7 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, amazing for kids
Stayed 1 night in May 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Hien

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great resort !!
Stayed 2 nights in May 2025

10/10 Excellent

Jalen

Travelled with family and small children
Liked: Amenities
Our trip to Sensira was incredible. The resort was beautiful, staff was friendly and accommodating and we will definitely be coming back.
Stayed 3 nights in May 2025

10/10 Excellent

Venkata Sivanarayana

Travelled with family and small children
Beuriful and spacious resort! Very family friendly.
Stayed 5 nights in Apr 2025

6/10 Okay

Steffani

We just returned from a long weekend at Sensira Resort & Spa. As a previous professional shopper/ reviewer, I wanted to share our thorough in depth review. Continue to read for our review as Americans visiting Sensira. Pros: - Food is generally good. We found the buffet the best, whether for breakfast or lunch in which there were always lots of options and several custom stations such as omelets, enchiladas, grilled seafood and more. - The Mexican restaurant was good although a somewhat limited menu compared to what we expected from a Mexican resort. The only traditional Mexican fare on the menu were tacos as an appetizer and an enchilada as a main course. Everything else was different type of gourmet creations seemingly catered more towards standard non-cultural foods. No reservations required for the Mexican restaurant. - The Italian restaurant was enjoyable with a self serve appetizer bar containing items such as bruschetta, a few different pastas and a seafood dish. Although the Italian restaurant did have traditional options it appears the chef may not be as well tuned into the cuisine as the chicken parmigiana had hardly no sauce on the pasta and the chicken was simply breaded with some Parmesan cheese on top. Same with the shrimp parmigiana, simple breaded shrimp with Parmesan cheese sprinkled on top, on a bed of couscous. Unfortunately lacking flavor. The highlight of our Italian dinner was the tiramisu dessert. While we found many of the desserts to be pre-
Stayed 3 nights in May 2025

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want to highly recommend Sensira if ypu are traveling with a family. The resort is small enough that we trusted our kids going place to place alone. The staff was absolutely amazing, they would check in on our kids for us at random and give us updates. Really made it a break for the parents too. The restaurants all did a great job at accomidating our family. We will definitely return to this spot.
Stayed 3 nights in Apr 2025

10/10 Excellent

Colin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for families, property is well utilized with easy access from room to pools, kids clubs, restaurants. Staff were always welcoming, the only problem was trying to get a dinner reservation as it was a quick stay and nothing was available the next evening. I’d say for kids under 10-12, it’s pretty happening.
Stayed 2 nights in May 2025

8/10 Good

Kurtis

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great. It wasn’t too busy when we went. Roughly 20% only. We had an amazing time. The zip line is great for kids and even some adults tried it. The trampoline park area was awesome for our kids age. 10/12. The buffet breakfast and lunch was fantastic each time. The Italian restaurant had a very good beef tenderloin. We went there 4 times in the 7 days because of that and the shrimp parmigiano. Our friends went to the Mexican restaurant once but we don’t eat deep fried stuff so I don’t know how it was. The steakhouse was pretty solid. Filet mignon was unbelievable. The rib eye is pretty skinny when you’re used to Alberta beef. Drinks were always perfect. My man Justo in the lobby bar was a champ. No complaints other than not enough umbrellas at the pool to get some shade when it’s hot. Highlight of the hotel is the tea house. It’s great little coffee shop with hot or iced drinks. And ice cream with a candy bar. Also a big shout out to our boy Angel. He went above and beyond from day 2 forward. Had a couple games of volleyball in the pool some dancing stuff and even helped us Canadians get the hockey game on the big screen. He was the best. I’d highly recommend seeking him out if you go. Very supportive and spoke good English. We still keep in touch. He’s a very good dude.
Stayed 7 nights in Apr 2025

10/10 Excellent

tamo, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
they are working well
Stayed 7 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. It wasn’t too busy when we went so the pools were empty. The resort is kid friendly and has lots of activities for kids like a trampoline park, movie theater, zip line, mini waterpark, etc. However if you’re looking for a resort with a beach that has blue water this one is not it. The beach and ocean was filled with seaweed everyday. The restaurant choices was limited. The buffet was only open for breakfast and lunch. And for dinner it was only three restaurants to choose from. Other than that, the resort was nice with friendly staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mathew

Stayed 4 nights in Apr 2025

2/10 Terrible

Jhosye

Travelled with family and small children
Disliked: Staff & service
I DO NOT recommend staying at this resort. I traveled with my family and chose this resort because it had some decent reviews but mainly due to how close it was to an event I attended. I have been to Cancun multiple times and I have stayed at different all inclusive resorts BUT this one is by far the WORST. The swimming pools are dirty and the water is very cloudy. Customer service at the front desk is just horrible. If you are calling from your room, be ready to wait for a long time because they almost NEVER answer when you call them. Their food is not great either. I would probably rate their restaurant a 3/10. Their food options are very limited. The buffet always serves the same meals every day and they don’t really add or switch their food options. Cancun is a beautiful place to visit and there are a lot of good resorts but this one is not one of them. I would NOT recommend staying at this resort and I will certainly not be coming to this resort ever again.
Stayed 6 nights in Apr 2025

8/10 Good

Nikenya, Henderson

Stayed 3 nights in Apr 2025

6/10 Okay

james

Travelled with family, Travelled with group
Liked: Cleanliness
This was our second time going for spring break with 2 other families. We went back because it was a good resort for families and had a lot of things for our kids to do. Everything was going great until our last 2 days. We found out they had a large group coming in that rented out the entire place. It became obvious that we were no longer a priority and all effort went into the staff planning for the arriving guests. There was no longer a buffet breakfast and they set up a tiny breakfast at a restaurant with very limited options. They took away the grab and go food near the kids area and instead used that area to store grab bags for the incoming guests before they arrived. Dinner became limited to 2 restaurants and they had limited choices of what “they had left.” I understand planning for a large event takes a lot of effort but abandoning your current guests paying full price is not the way to handle it.
Stayed 6 nights in Apr 2025

10/10 Excellent

Hugh

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Travis John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Madeline Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 4 nights in Apr 2025