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Hotel Kavia Cancun

3.0 star property

Photo gallery for Hotel Kavia Cancun

Front of property
Outdoor pool, pool loungers
Superior Room, Balcony, Tower
Poolside bar
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
  • Las Palapas Park
    ‪2 min walk‬
  • Plaza 28
    ‪13 min walk‬
  • Plaza Las Americas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

Superior Room, Balcony, Tower

  • City view
  • 40 sq m
  • Sleeps 6
  • 2 King Beds

Similar properties

Front of property

Hotel Luma by Kavia Cancun

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (432)
The price is AU$109
for 1 room
includes taxes & fees
25 May - 26 May
Hotel Luma by Kavia Cancun

About the area

Cancun

With a stay at Hotel Kavia Cancun in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza 28 and Plaza Las Americas. .This hotel is 8.2 mi (13.2 km) from La Isla Shopping Mall and 6.9 mi (11.1 km) from Gaviota Azul Beach.

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk

About this property

Hotel Kavia Cancun

Hotel with free valet parking, near Plaza 28
Hotel Kavia Cancun offers 62 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Hotel Kavia Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: MXN 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun

Hotel Kavia Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 252 out of 702 reviews
Rating 8 - Good. 235 out of 702 reviews
Rating 6 - Okay. 110 out of 702 reviews
Rating 4 - Poor. 49 out of 702 reviews
Rating 2 - Terrible. 56 out of 702 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Amenities
Couldn’t be happier
Stayed 19 nights in Jan 2025

10/10 Excellent

Launoe

Stayed 1 night in Jan 2025

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in Downtown Cancun

great stay in downtown Cancun, close to amenities, and safe
Stayed 1 night in Jan 2025

10/10 Excellent

Launoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Stayed 2 nights in Jan 2025

8/10 Good

Cendy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Amenities
Nice place to stay central location was good
Stayed 4 nights in Jan 2025

6/10 Okay

Juan

Stayed 6 nights in Jan 2025

8/10 Good

Doris

Stayed 5 nights in Nov 2024

4/10 Poor

Omar

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms had a bad smell.
Stayed 2 nights in Jan 2025

2/10 Terrible

Srinivas, charlotte

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Stayed 1 night in Dec 2024

4/10 Poor

Rodolfo

Disliked: Staff & service
They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Stayed 4 nights in Dec 2024

4/10 Poor

Ivonne

Travelled with family
Disliked: Cleanliness, room comfort

Convenient location, not so great hotel.

This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Stayed 4 nights in Nov 2024

6/10 Okay

Pedro Jr Rosario

Travelled with group
Disliked: Amenities, property conditions & facilities
There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deidre

Stayed 1 night in Oct 2024

2/10 Terrible

Vinod

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vin

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Esta perfecto y todo serca Un señor de mantenimiento muy amable tuve la oportunidad de despedirme de él
Stayed 4 nights in Sep 2024

8/10 Good

CHRISTOPHER

Travelled with group
The property is close to tourist spot with restaurants, bus, and etc close by
Stayed 7 nights in Jun 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Stayed 1 night in Jun 2024

4/10 Poor

james raymond

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud . toilets and shower wernt good. Did do the job though.
Stayed 7 nights in May 2024

10/10 Excellent

Elvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Stayed 9 nights in Mar 2024

8/10 Good

Sonia

Stayed 1 night in Mar 2024

10/10 Excellent

Victor Alfonso Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024