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The rooms were extremely outdated and dirty. We took our shoes off and our feet were black. The bathroom was disgusting. I felt like I was glamping and in a public shower facility. The food was terrible and bugs flying around everywhere. We stayed there a day and half and then had to switch to the Hilton. The staff was a bit hostile when I brought up my concerns and then the manager came out who was extremely sweet and patient and kind and helpful. She was able to get us our refund on their end and then I had to speak with Expedia to get a refund from their end (which was a whole other issue). It’s so unfortunate because they really do have the best real estate with all their rooms being oceanfront.

The private island is stunning, but the service was inconsistent. It appears the team may be short-staffed or in need of additional training—at times, there was only one waiter managing 10 to 20 guests. While some staff members were exceptionally friendly and prompt, others were unfortunately slow and lacked urgency.

Highly satisfied with everything the staff members Peter,Jaynah,Tatiana,Maysa and Raisa was very nice and professional.

Our second visit. Perfect location. Beach, staff, clean, service all excellent. Special shout out to Sayschell at the lobby bar and Natasha at the beach towel hut. We did not eat much at the Hyatt as the food is generally overpriced compared to other options in the area. Highly recommend.

Divi Aruba All Inclusive has beautiful white sand beaches that you can walk to every day. The staff (bellboys, housekeepers, etc) were wonderful. However, it was built in 1969, and it shows in peeling veneers, and stained white leather couches. The slightly renovated rooms shown on their website apply to a select few and there is no guarantee you'll get a new room. The staff did upgrade us after complaining, to a SLIGHTLY newer room that still did not match the website. We were traveling as a group and while we all purchased the same gardenview room, all 3 couples were staying in vastly different types of rooms. The food was clean and plentiful. I enjoyed the Italian restaurant. The remaining restaurants did not warrant a second meal there. Please note: If you are younger than 50 years old, you will be a minority. Everything closes at 10pm...and you have no choice but to hang in your dilapidated room. This resort is tailored to old retired Floridians and that is the majority of what you'll see. If you're looking for a fun resort to hang with friends, unfortunately this is not it. However if you just want to lay on a beautiful beach in silence, this is the place.

Some of the staff members was amazing Front desk ladies was terrible ! I supposed to check in at 4pm I check in 5:25 pm it was seen in her room was not ready