Definitely NOT a 5-Star Hotel 3 Stars at Best!
Just got back from Riu Palace Antillas (Adults Only), and I’m shocked this place claims to be a 5-star resort. It’s not even close. The staff is rude and act entitled, no genuine warmth at all everything feels fake and forced.
The hotel is old and poorly maintained. Carpets are lifting on every floor, the hallways smell like mold and wet dog, and paint is chipping everywhere with sloppy patchwork. The so called “ocean view” rooms are misleading you have to lean over the balcony just to catch a glimpse of the ocean.
The pool area is boring, nothing exciting or relaxing about it, and the “adults only” label means nothing they still allow kids on the beach, which defeats the purpose. Ironically, the family side next door looks newer, cleaner, more fun, and even has better entertainment.
The resort is all-inclusive, and I’ll give them credit they are not cheap with the liquor. Drinks are everywhere and constantly refilled, even in your room. But that’s where the positives end. The food is average, often reused from the previous meal what’s dinner one day becomes lunch the next. If you’re vegetarian or vegan, there’s very little for you. Even when I asked for a fresh omelette, the cooks cross-contaminated everything after I told them I was vegetarian. No gloves, no hairnets, no care.
The entertainment was disappointing. The pool DJ constantly made sexual jokes, setting an unprofessional and awkward vibe it felt like