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The staff were extremely polite, welcoming and helpful. The restraint and bar are a must.

Very clean

This is my second time staying at this hotel. It is an easy drive to and from the train station and airport. The rooms are comfortable and spacious and you get great views of either Trinity Bay or the green mountains that border the city. It is worth ordering the delicious and varied breakfast buffet. The Esplanade walkway is close to the hotel and allows you a beautiful way to see Cairns and an easy walk to the shops, restaurants, amusement park and many other sites. The staff truly make you feel welcomed and assist you in making your visit that more enjoyable. There is free wifi and a free hourly shuttle bus to the town center. The laundry service was good and same day return if you turn it in on time. The hotel will also store your luggage before you depart Cairns so you can enjoy the town without worrying about it. I went on a week-long diving trip and was returning to the hotel and they stored the bags I didn't need and gave them back to me upon my return. This is a hotel that tries to make you feel you're at home.

Older style under renovation with clean crisp bedding, beautiful views and courteous staff. Will return

Super friendly staff! Thank you for a great stay!

We really enjoyed our stay here. The room was very spacious, comfortable and clean. The staff specially the front desk staff were very friendly and helpful. Would definitely recommend it.