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Pacific Hotel Cairns

4.5 star property

Photo gallery for Pacific Hotel Cairns

Reception
Aerial view
Executive Luxury Suite
Lobby sitting area
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

Superior King Balcony Room

Superior King Balcony Room

8.4 out of 10
Very good
(83 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room

Deluxe King Balcony Room

8.6 out of 10
Excellent
(45 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite

Superior King Balcony Suite

9.0 out of 10
Wonderful
(29 reviews)
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

8.8 out of 10
Excellent
(53 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room, Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Double Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed

Premium Studio Suite, 1 King Bed

Premium Studio Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Double or Twin Room

  • Sea view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Oaks Cairns Hotel
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 356 reviews
The price is AU$199
includes taxes & fees
24 Dec - 25 Dec
Oaks Cairns Hotel

About the area

Cairns

With a stay at Pacific Hotel Cairns, you'll be centrally located in Cairns, steps from Cairns Esplanade and within a 10-minute walk of Cairns Night Markets. .This luxury hotel is 0.7 mi (1.2 km) from Cairns Central Shopping Centre and 0.8 mi (1.3 km) from Cairns Marlin Marina.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Reef Fleet Terminal - 2 min walk - 0.2 km
  • Cairns Marlin Marina - 5 min walk - 0.4 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Bang & Grind The Esplanade - ‬4 min walk
  • ‪Blu Marlin Bistro - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with a 24-hour front desk and an outdoor pool
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy Brazilian cuisine at Bushfire Flame Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kerem

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away What shows in photos is not wha you really get. The entry for our room was sticky and dirty. The bathroom had no fans. Bathtub was patched up and the taps were making noises. The towels were dirty. Toilet was terrible. The carpets and curtains were like never been cleaned. The tv had no internet access. We had to ask for slippers. No beverages or water in fridge. The reception area carpet was dirty as. The staff was incompetent. Some had difficulty with English.
Stayed 2 nights in Sep 2025

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in central Cairns, great restaurants nearby and close to wharf -covered pool -comfortable bed
Stayed 1 night in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, close to excellent but that is reserved for an exceptional experience. I think they should remove/replace the carpet. Shower was weird. There was no door to close and half a fixed glass door, so you felt like you had to be careful that the water wasn’t spraying out. Odd right? It was a great stay. Quiet, off the main strip but just a block from the action:)
Hotel from esplanade
Just down the esplanade
Close to the esplanade pool, about a block
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and the location was brilliant.
Stayed 9 nights in Sep 2025

4/10 Poor

Terry

Stayed 1 night in Aug 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Great position, close to everything, needs an updated bathroom.
Stayed 1 night in Sep 2025

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very basic & apart from a little dust in a couple of places the room was very neat & clean . We were not impressed with the Cane chairs in the room as they were not very comfortable & we were there six days we would of preferred a couple of bucket chairs or a small two seater which there is room for , also a small table out on the balcony would be nice . We were very appreciate of clean towels daily .
Stayed 6 nights in Sep 2025

8/10 Good

Raymond

Stayed 5 nights in Sep 2025

10/10 Excellent

Tanya

Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property! It is so close to the ferry terminal so if you’re going to the reef is very convenient to just walk right over there and get on your boat. There are also tons of restaurants, especially Asian varieties for dining options as well as a night market. I would totally stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Oscar

Stayed 4 nights in Sep 2025

4/10 Poor

Larisa

Liked: Staff & service
Disliked: Property conditions & facilities
The roo
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location at the southern end of the Esplanade. Lovely views of the coral sea and rainforest. Room was ready early. Buffet breakfast is stock standard but totally fine ($25 for guests). Housekeeping did a great job. Would stay again. Very convenient for the Convention Centre and reef / cruise terminal.
Stayed 3 nights in Sep 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for a brief stay due to a flight delay, but found the reception staff very pleasant, the pool area,was lovely, and our room was large and comfortable. Would happily stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Natascha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very central location.
View from our balcony
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent location; clean but with unpleasant smell especially when you first checked-in.
Stayed 4 nights in Aug 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

ROBERT

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A good size room is the only positive. Toilet had issues flushing & the room hadn’t been cleaned properly from previous guests. Very disappointing considering the cost.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Thi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room size comfortable and clean
Stayed 3 nights in Jun 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, bars, dining, 10 minutes to airport. Only negative was work being done on one of the floors above us but the noise was minimal and only during the day, renovations can’t be avoided.
Stayed 2 nights in Sep 2025

6/10 Okay

SangMin

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Need to pay more attention on cleaning. Hair on the floor Not taking empty bottles and wine glasses for 3days. TV - it should play YouTube. Doesn’t work / phone mirroring offered, but doesn’t work…
Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view great ammenities. Could benefit from decent coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, especially Meredith, were excellent and extremely helpful.The restaurant staff including David were also very good
Stayed 5 nights in Aug 2025