Romantic accommodation in Bywater

Everything

No hot water in our room. After calling and visiting the front desk no resolution. Nobody cared. Apathy.

they had hidden chargers daily fee called a destination fee said it was because i booked online with hotels.com the pool, was dirty green not clean there was commination issues were the front desk lied or hid behind as English was a 2nd language the rooom window was dirty crusted over couldnt see out

Very disappointing stay. The area around the hotel had a very strong trash smell throughout the streets nearby, which made the experience unpleasant. The valet service was especially disappointing. The staff was unfriendly, and when I requested my car, it was left near a trash area instead of the hotel entrance, with little assistance or communication. I had to carry and load luggage on my own, which was frustrating and inconvenient. On top of that, there was confusion regarding the pet fee, which added unnecessary stress to the stay. Unfortunately, this experience did not meet expectations.

Staff was great! Very attentive!

Quiet and great location