Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Lobby sitting area
Ballroom
Restaurant
Check-in/check-out kiosk
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(108 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.8 out of 10
Good
(83 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds (High Floor)

7.4 out of 10
Good
(38 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Hearing Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (New Orleans View)

7.0 out of 10
Good
(27 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.2 out of 10
Good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Hearing Accessible (Alexa Tower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Hearing Accessible (Alexa Tower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom (Alexa Suite)

  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

8.2 out of 10
Very good
(98 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.0 out of 10
Very good
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(157 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About the area

New Orleans

With a stay at Crowne Plaza New Orleans French Qtr - Astor by IHG in New Orleans (French Quarter), you'll be steps from Bourbon Street and Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Jackson Square.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Jackson Square - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬2 min walk
  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk
  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Zesty Creole - ‬1 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 693 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Dickie Brennan’s Bourbon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and 20 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter

Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans Hotel

Astor Crowne Plaza Hotel

Astor Crowne Plaza New Orleans

Astor Crowne Plaza

Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2496 out of 5830 reviews
Rating 8 - Good. 1267 out of 5830 reviews
Rating 6 - Okay. 888 out of 5830 reviews
Rating 4 - Poor. 534 out of 5830 reviews
Rating 2 - Terrible. 645 out of 5830 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kellie

Liked: Cleanliness, property conditions & facilities
I have to sleep on my side and the bed was really hard and I actually woke up by the third night with a bruised side !
Stayed 3 nights in Feb 2026

10/10 Excellent

Artin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 3 nights in Feb 2026

8/10 Good

Brian

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only one that was friendly was even remotely and help full . Was the front door secure person. I can’t remember his name , but the front Desk people wouldn’t help with anything we needed!
Stayed 3 nights in Feb 2026

2/10 Terrible

Tomeraine, Houston

Stayed 2 nights in Nov 2025

8/10 Good

Edna, Brooksville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mostly. There was a problem with the toilet with some water dripping off the tank to the floor that I kept an eye on. The AC unit thermostat didn't have instructions one had to keep pushing buttons to get it to change. Staff nice. The restaurant was great. There was a leak from either the ice machine or drink machine on our 12th floor. I told the staff twice the carpet was soaked in the end. The view from the room was right onto two large vents that were ugly to look at and noisy. Pointless asking for a different room, the hotel was full.
Stayed 4 nights in Feb 2026

8/10 Good

Miguel

Stayed 1 night in Feb 2026

8/10 Good

Tabitha

Travelled with family
Disliked: Amenities
The hotel was very nice looking, but the AC didn’t work in the room had to call on it and it would not cool down the room I had it on 65 the whole time and the temperature never went down.
Stayed 3 nights in Feb 2026

10/10 Excellent

Brittany

Stayed 1 night in Feb 2026

4/10 Poor

Amanda, Hansville

Stayed 4 nights in Feb 2026

10/10 Excellent

Jackie

Stayed 2 nights in Feb 2026

8/10 Good

chasity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. The lady helping us was very knowledgeable friendly and accommodating. Room was clean. The ONLY issue I had was valet. You give them your ticket. 10 min later they put you on a shuttle to a garage. There someone gets your vehicle. All of these guys wanting a tip! Tipping THREE times to pick up your car ONCE is ridiculous!
Stayed 2 nights in Feb 2026

10/10 Excellent

lorena

Stayed 8 nights in Oct 2025

10/10 Excellent

Brian

Stayed 4 nights in Feb 2026

8/10 Good

George, Woodstock

Travelled with partner
Liked: Amenities
Would’ve been a five star overall if the elevators were working. As it was, we had to either take the elevator to the fourth floor and walk up, or the sixth floor and walk down. Getting to our room became a hassle throughout our trip. Staff was helpful, but it just took away that each time we left our room we didn’t know if we’d get back to our floor.
Stayed 4 nights in Jan 2026

2/10 Terrible

Portia

?
Stayed 2 nights in Feb 2026

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
It has such an amazing atmosphere. The friendly staff welcomes guests with that NOLA VIBE!
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean Safe
Stayed 3 nights in Feb 2026

6/10 Okay

Carolyn

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Room was hood. No coffee in room after first dsy. Front desk night staff not the friendliest but morning staff was friendly but said we have to wait for reciept by email ans did not get it. Breakfast was limited. Not great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Evette

Liked: Cleanliness, property conditions & facilities
Yes very nice and friendly.
Stayed 4 nights in Feb 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, it was cleaned daily, towels replenish staff was informative and very polite. I was very impressed.
Stayed 3 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was great. The room was clean n bed was comfortable. The front desk were super helpful n courteous shout out to Joy n Kaley they were great !!!! I would return again next time . Location is great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shelly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable, spacious room! Clean and fresh! Refrigerator, safe and coffee maker in the room! Good hot water in the shower! Temperature remained constant! Front desk and lobby staff were fantastic! Shout out to Joy at the front desk, who truly made our stay a pleasure!
Stayed 4 nights in Feb 2026

8/10 Good

Gary

Travelled with group
Liked: Cleanliness
Hotel and staff were outstanding. Location can be a little noisy at night during Mardi Gras.
Stayed 4 nights in Feb 2026

8/10 Good

Heather Rosewall, Ankeny

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Staff was friendly. I liked that they were checking for cards to get into the motel. You also need a key card to get to the room floor. Honestly my only complaint was the floor in our room was sticky. I had stuck my foot in something at the edge of the bed. That was gross. My rating is based on the fact it’s great location. I didn’t think the noise was to bad for being next to bourbon. Nothing my white noise didn’t cover. All the events were in walking distance. So we could run back and use our restroom. For a party scene I would say this was a good place to stay. I just took the one star because the rooms gross floor. The b da were also really comfortable.
Stayed 3 nights in Feb 2026

2/10 Terrible

Devin

Liked: Cleanliness
Disliked: Staff & service
They keep charging unexplained and large amounts of money to our card before we checked in and after we checked out adding up to over $2000
Stayed 3 nights in Feb 2026