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Homewood Suites by Hilton New Orleans Westbank

3.0 star property

Photo gallery for Homewood Suites by Hilton New Orleans Westbank

Interior entrance
Exterior
Pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
3 Westbank Expressway, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪5 min walk‬
  • Place, McArthur Shopping Center
    ‪3 min drive‬
  • Place, Mini Military Museum
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

King Suite - Mobilty/Hearing Accessible - Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 6

Mobility Hearing Accessible 2 Queen Suite with Roll in Shower

  • Sleeps 6

1 King Mobilty/Hearing Access Tub Studio Nosmk

  • Sleeps 4

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About the area

Gretna

With a stay at Homewood Suites by Hilton New Orleans Westbank in Gretna (Terrytown), you'll be a 5-minute drive from Ernest N. Morial Convention Center and 5 minutes from National World War II Museum. .This hotel is 4.5 mi (7.3 km) from Caesars Superdome and 4.6 mi (7.3 km) from Smoothie King Center.

What's nearby

  • Oakwood Center - 5 min walk - 0.5 km
  • McArthur Shopping Center - 3 min drive - 3.3 km
  • Mini Military Museum - 3 min drive - 2.9 km
  • Bourbon Street - 6 min drive - 6.9 km
  • Jackson Square - 8 min drive - 6.9 km

Getting around

  • Saint Charles at Saint Joseph Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Hen House - ‬16 min walk
  • ‪The Ground Pat'i - ‬8 min walk
  • ‪Toast - ‬14 min walk
  • ‪Golden Wings - ‬12 min walk
  • ‪Taqueria 2 Brothers - ‬14 min walk

About this property

Homewood Suites by Hilton New Orleans Westbank

Hotel with free parking, near Ernest N. Morial Convention Center
Homewood Suites by Hilton New Orleans Westbank offers 97 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gretna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with digital programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gretna? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 74 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 74 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton New Orleans West Bank Gretna Hotel
Homewood Suites Hilton New Orleans West Bank Hotel
Homewood Suites Hilton New Orleans West Bank Gretna
Homewood Suites Hilton New Orleans West Bank
wood Suites Hilton Orleans We
Homewood Suites by Hilton West Bank Gretna Hotel
Homewood Suites by Hilton West Bank Gretna Gretna
Homewood Suites by Hilton New Orleans West Bank Gretna
Homewood Suites by Hilton West Bank Gretna Hotel Gretna

Homewood Suites by Hilton New Orleans Westbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 633 reviews
Rating 8 - Good. 137 out of 633 reviews
Rating 6 - Okay. 44 out of 633 reviews
Rating 4 - Poor. 16 out of 633 reviews
Rating 2 - Terrible. 31 out of 633 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Kimberly

Stayed 2 nights in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Shemika

n/a
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and friendly staff. Comfortable beds and cool air conditioning. Would recommend.
Stayed 3 nights in Oct 2025

2/10 Terrible

Nikkisha

This hotel canceled my reservation. My flight got in late and when we arrived at the hotel at 12:21 PM, we were told our reservations were canceled and there is nothing more they could do to assist. We were told that we was supposed to call the hotel at 10 pm to let them know we would be arriving late. They sent us a cancellation email at 12:05 am. I’m not sure how we were supposed to call anyone, while we were 35,000 feet in the air. Nonetheless, we went to the Marriott property next door and was able to get a room. Thank you Marriott!
Stayed 2 nights in Oct 2025

8/10 Good

Harold

Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the beginning check-in to the breakfast to the staff to the manager to the property to the convenience of being able to get to and from places, was impeccable!! if I could give them 1000 stars I would they were absolutely amazing if you are going to New Orleans stay at this hotel!!
Stayed 5 nights in Oct 2025

8/10 Good

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

ashley

Stayed 2 nights in Oct 2025

6/10 Okay

Brente, Fort George G Meade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a nice day. The location is more than five minutes away from the Superdome. I was confused on why the showerhead was on one side of the shower wall and the faucet was on the other side and why there was no hand sanitizer nowhere in the hotel, not even in the exercise room
Stayed 2 nights in Oct 2025

8/10 Good

Taaliyah

Stayed 2 nights in Oct 2025

10/10 Excellent

Alisa

Travelled with group
Liked: Amenities
Came to New Orleans for the night and our stay here was amazing. Great and accommodating staff, clean, great location , and a really good breakfast. Thank you so much for caring for us during our stay! Hope to return soon!
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy, Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2025

2/10 Terrible

Shantavia

Stayed 1 night in Oct 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel. The rooms are large with a kitchenette and a few dishes. The bed was comfortable and everything is fairly new. The only downside is that you need a car to get around since restaurants are a few miles away. Also, the breakfast was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Wade

Stayed 4 nights in Sep 2025

10/10 Excellent

ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking
Stayed 2 nights in Aug 2025

10/10 Excellent

Erma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was enjoyable about my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Angelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

LaShanta

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Shiera

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2025

8/10 Good

Richelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

We had a great stay. The room was spacious and well maintained. It was hot outside during our stay and the air conditioning was on full blast most of the time. The only thing that could have been better is the noise of dragging furniture in the room/space above us. It sounded like chair dragging across the floor all night. Must have been a storage room of some sort.
Stayed 4 nights in Jun 2025