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New Orleans Marriott

4.0 star property

Photo gallery for New Orleans Marriott

Reception
55-inch flat-screen TV with cable channels, TV, Netflix
View from property
Lounge
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Caesars Superdome
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Tower

Executive Suite, 1 Bedroom, Non Smoking, Tower | Living area

Executive Suite, 1 Bedroom, Non Smoking, Tower

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking

  • 66 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (4489)
The price is AU$305
for 1 room
includes taxes & fees
23 May - 24 May
Crowne Plaza New Orleans French Qtr - Astor by IHG

About the area

New Orleans

With a stay at New Orleans Marriott, you'll be centrally located in New Orleans, steps from Canal Street and within a 10-minute walk of Jackson Square. .This hotel is 0.6 mi (1 km) from Café du Monde and 0.6 mi (1 km) from French Market.

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 14 min walk - 1.2 km
  • National World War II Museum - 16 min walk - 1.4 km
  • Port of New Orleans - 3 min drive - 2.2 km

Getting around

  • Canal at Chartres Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬3 min walk
  • ‪Cafe Beignet, Canal St - ‬3 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk

About this property

New Orleans Marriott

Hotel with a 24-hour fitness center, steps from Canal Street
New Orleans Marriott offers 1333 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1333 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 86849 square feet (8069 square meters), including conference space. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and noon.
New Orleans Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50.72 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 986 out of 1604 reviews
Rating 8 - Good. 344 out of 1604 reviews
Rating 6 - Okay. 166 out of 1604 reviews
Rating 4 - Poor. 61 out of 1604 reviews
Rating 2 - Terrible. 47 out of 1604 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frankie

Travelled with partner
Liked: Property conditions & facilities
Amazing hotel!
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Feb 2025

10/10 Excellent

Binh

Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jan 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness
I was stuck on an elevator for almost 30min and I was never told what sort of compensation or complimentary or anything honestly after the incident. That just asked for our room number. Luckily there were not a ton a drunk people on it or anyone that was unbearable. There were teenagers on there alone and luckily I had someone on the outside who was w that child’s parent who could let them know how they were handling the situation.
Stayed 3 nights in Jan 2025

6/10 Okay

Connor R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldnt check in at 4PM, almost missed the event I flew into town for because I barely had enough time to get ready as I coulnt check in until 430. Despite having a privacy sign on the door the housekeeper woke me up early in the morning knocking on the door both days I stayed. Staff was friendly and helpful. Room was pretty nice, the location is great! Very walkable to plenty of things. Overall acceptable but not up to the standard I was expecting.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a amazing stay definitely will come back
Stayed 2 nights in Jan 2025

8/10 Good

Hope K, North Easton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the restaurant in the hotel was great!
Stayed 4 nights in Dec 2024

8/10 Good

Tammy, Edgar Springs

Stayed 2 nights in Jan 2025

10/10 Excellent

Atul

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. The elevator system is nice but hard for somebody with low vision since it’s touchpad type.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality, great amenities

I had an excellent stay at this hotel. I would highly recommend based off of several different factors, including location, amenities, and restaurant quality. When we arrived in New Orleans, we wanted to prioritize having dinner outside of the restaurant to get a true food experience in the city, however, wanted a nice while we were there. The weather was great so we ordered room service. The food options and the quality of the food when it arrived exceeded my expectations. After that experience we decided to try the restaurant and it was also a great experience. As far as the room, the suite that I had was very spacious, and there were amazing views.
Stayed 3 nights in Jan 2025

10/10 Excellent

lidia

Travelled with family
location great
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location,near bourbon Street and good restaurants and shops, nice staff, clean hotel, easy access to taxi and trolley, will definitely return here!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Dec 2024

2/10 Terrible

Marshall

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michael, Astoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a high floor with a terrific river view and did not hear any city noise. The food and drinks in the lobby bar were also good.. The only negative, which is not the hotel’s fault really, was that people were confusing the washers and dryers in the laundry area, and some of the dryers had detergent bits inside. Better labeling would help that..
Stayed 1 night in Jan 2025

10/10 Excellent

Hosea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing
Stayed 3 nights in Jan 2025

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of being close to bourbon street & river walk
Stayed 2 nights in Nov 2024

10/10 Excellent

khyati

Stayed 2 nights in Dec 2024

10/10 Excellent

Kathryn Louise, Vacaville

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

duane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and close to everything
Stayed 2 nights in Jan 2025