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New Orleans Marriott

4.0 star property

Photo gallery for New Orleans Marriott

Exterior
Reception
Lobby
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
555 Canal St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Caesars Superdome
    ‪14 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed, City View

7.6 out of 10
Good
(31 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed, River View

8.6 out of 10
Excellent
(30 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • River view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Tower

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(167 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 King Bed, Non Smoking

  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(155 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Sheraton New Orleans Hotel
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,497 reviews
The price is AU$247
includes taxes & fees
5 Apr - 6 Apr
Sheraton New Orleans Hotel

About the area

New Orleans

With a stay at New Orleans Marriott, you'll be centrally located in New Orleans, steps from Canal Street and within a 10-minute walk of Jackson Square. .This hotel is 0.6 mi (1 km) from Café du Monde and 0.6 mi (1 km) from French Market.

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Jackson Square - 10 min walk - 0.9 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • Canal at Chartres Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪55 Fahrenheit - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪The Ruby Slipper - ‬3 min walk

About this property

New Orleans Marriott

New Orleans Marriott offers 1333 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 1333 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Canal Street Burger Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 86849 square feet (8069 square meters), including conference space. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Canal Street Burger Bar - This restaurant specializes in American cuisine and serves lunch and dinner.
55 Farenheit - This bar serves lunch and dinner. Open daily.
5Fifty5 Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Canal Street Pantry Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 62.28 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 55 Farenheit
  • 5Fifty5 Restaurant
  • Canal Street Burger Bar
  • Canal Street Pantry Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 62.28 per day (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1193 out of 1842 reviews
Rating 8 - Good. 353 out of 1842 reviews
Rating 6 - Okay. 171 out of 1842 reviews
Rating 4 - Poor. 68 out of 1842 reviews
Rating 2 - Terrible. 57 out of 1842 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Smitha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room amd view. Super clean
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service
when we checked in they said they have no record of us. we had confirmation from hotel the night before and I provided the Hotel.com confirmation page. they said the confirmation number was wrong. They found nothing and there was nothing they could do about it. the said to call Hotel.com but it wasnt their fault. I stood at front desk and called Hotel.com. while waiting they said Oh we found it. On Hotel.com, they have my name correct at Mark H thiemens. The marriot had hthiemens/mark. It only took and hour plus of hearing we were wrong to get this far and they blamed me or you. they had the reservation and saw we had breakfast for 2 paid for when we checked out they gave us the bill and it was in excess of $500. They double charged us for breakfast a second time and claimed that they had no record of our breakfast being paid though when we checked in they confirmed that we did as did the breakfast person itsef. It took another hour of them going back and forth with their Motel manager to figure out hat we were right. we asked to speak to the manager, but after asking the manager the comment we got was we can write it in the review The floors were rarely cleaned and the one bed had a 5 inch deep bowl about dinner plate diameter the rooms when we came were freezing and the thermostat didnt work. at 8 pm no one would answer and we only got a robot that didnt understand. it took a very long time before we got any help. outside temp was 33 degrees in new orleans.
Stayed 7 nights in Dec 2025

10/10 Excellent

CECIL

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was nice and clean. Staff was very attentive.
Stayed 3 nights in Dec 2025

4/10 Poor

Madison

Travelled with partner
When we checked in they very quickly spoke about these $30 gift cards and a $15 food voucher per day. Had to ask several times to explain it, then found out the gift cards work for like only 4 things that cost like 80$ per person. Bathroom was dirty with hair and dirt on the floor, shower took 5 mins to even get warm, shower faucet was dirty. Bed sheets barely fit the bed, no microwave in the room. Fridge was getting up to 47 degrees and was warm. Front desk rarely was there and never answered the phone. Then when we checked out they tacked on a bunch of fees because “Expedia doesn’t make you pay for them” the fees were for the gift cards we didn’t even want. Then I was charged an extra $30 that wasn’t included in the receipt, now I have to call and figure that out. And no breakfast. It looks fancy and has some features but I wasn’t impressed with the cleanliness and extra fees
Stayed 5 nights in Dec 2025

10/10 Excellent

wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
All was great
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the pantry, bar and Starbucks
Stayed 3 nights in Dec 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Registration staff difficult to understand. Robert, concierge, was wonderful, helpful, and very knowledgeable.
Stayed 2 nights in Dec 2025

6/10 Okay

Shymeka

Sheets were dirty, had to get room redressed properly. Other
Stayed 2 nights in Dec 2025

4/10 Poor

WEIJIE

Business traveller
Liked: Cleanliness
Disliked: Room comfort
I stayed on the fifth floor, which was one of the worst experiences I have had with Marriott. One morning at around 7:00 a.m., someone was sitting outside my window and making a phone call. I understand that the fifth floor is adjacent to the swimming pool; however, on that day the temperature was nearly 40°F and clearly not suitable for swimming. Therefore, it appeared that the person was not a hotel guest using the pool, but someone from outside.
Stayed 7 nights in Dec 2025

6/10 Okay

Tracyy

Travelled with family
Disliked: Cleanliness
Breakfast and Club access were nice. Running out of water was unfortunate
Stayed 3 nights in Dec 2025

10/10 Excellent

Dawn

Stayed 3 nights in Dec 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lobby staff was extremely friendly and helpful. The room itself was cozy and clean, and we had a fantastic view. However, the freight train that passed thy at nighttime woke us up multiple times each night with its horn. Also, music from the street is loud and constant. We are not light sleepers, but we were awoken every night by noise. We would not stay here again because of this issue. What a shame, as we really enjoyed the rest of the hotel.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Dec 2025

10/10 Excellent

Crystal J

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, perfect location and newly renovated room!! Would definitely stay at again when in New Orleans!
Stayed 3 nights in Dec 2025

8/10 Good

Saul

Liked: Cleanliness, property conditions & facilities
Good room close to everything
Stayed 1 night in Dec 2025

8/10 Good

Letha

Travelled with family
Liked: Property conditions & facilities
.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joan

Stayed 1 night in Dec 2025

10/10 Excellent

Carlota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always have a great stay, but. The past two visits, I had a problem with the parking valet
Stayed 4 nights in Dec 2025

10/10 Excellent

Derrick

Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Great service for my overnight stay!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great location of room on 19th floor, away from street sounds. Awesome buffet.
Stayed 3 nights in Dec 2025