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AC Hotel by Marriott New Orleans French Quarter

4.0 star property

Photo gallery for AC Hotel by Marriott New Orleans French Quarter

Exterior
Property entrance
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Breakfast served
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
221 Carondelet St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(85 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.8 out of 10
Good
(90 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | City view

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.2 out of 10
Very good
(25 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
Wyndham Garden Hotel Baronne Plaza
New Orleans Central Business District
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
3.8 out of 5, Good, 1,183 reviews
The price is AU$130
includes taxes & fees
17 May - 18 May
Wyndham Garden Hotel Baronne Plaza

About the area

New Orleans

AC Hotel by Marriott New Orleans French Quarter is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 13 minutes by foot from Caesars Superdome. .This hotel is 0.8 mi (1.3 km) from Jackson Square and 0.9 mi (1.4 km) from French Market.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Ernest N. Morial Convention Center - 15 min walk - 1.3 km

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Brother's Food Mart And Fried Chicken - ‬1 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

AC Hotel by Marriott New Orleans French Quarter offers 220 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. 47-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and Smart televisions. Your room comes with a pillowtop bed. 47-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at AC Kitchen serving guests of AC Hotel by Marriott New Orleans French Quarter. Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms.
Self-serve breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Kitchen - This café serves breakfast only.
AC Lounge - This lobby lounge serves dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet parking

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.88 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Communal living room
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately USD 19.88 for adults and USD 10.95 for children
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 578 out of 1189 reviews
Rating 8 - Good. 292 out of 1189 reviews
Rating 6 - Okay. 174 out of 1189 reviews
Rating 4 - Poor. 66 out of 1189 reviews
Rating 2 - Terrible. 79 out of 1189 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ciprian

Stayed 1 night in Jan 2026

2/10 Terrible

Hannah

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Everything didn’t work in my room. I booked a city view and got a view of a parking garage on the other side of our window. I went downstairs and the front desk lady said, “that’s considered a city view.” The waterfall shower didn’t work, the water didn’t get hot, and our A/c didn’t work. So, overall, I would never recommend this place again.
Stayed 1 night in Feb 2026

6/10 Okay

Mascot

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 3 nights in Feb 2026

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was great for our stay and the staff was very friendly
Stayed 2 nights in Feb 2026

4/10 Poor

Jamson

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, my stay at the AC Hotel by Marriott in the Orleans French Quarter was disappointing from start to finish. The receptionist was dismissive and condescending, even questioning why I was visiting New Orleans—despite me being a local. The interaction felt unnecessary and uncomfortable. I was then assigned a tiny corner room with a bathroom so small it was barely functional. As a plus-size guest, navigating the space—especially the shower—was extremely difficult. There were also noticeable cracks in the flooring from the bathroom into the main room, which made the hotel feel poorly maintained and unsafe. Given the price point and brand reputation, this experience fell far below expectations.
Stayed 1 night in Jan 2026

2/10 Terrible

Paul Vega

Disliked: Cleanliness, property conditions & facilities
Didnt get to go, the reason for my trip end up being a scam. Totally sucks.
Stayed 1 night in Feb 2026

10/10 Excellent

Karina

Stayed 2 nights in Feb 2026

10/10 Excellent

Jaimie

Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Khadijah

Liked: Amenities, property conditions & facilities
The walls are paper thin. You can hear everyone that passes by your room, as well as the next door rooms.
Stayed 1 night in Jan 2026

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff were amazing! From welcoming smile, to giving us to try moon pies for the first time, and then accommodating our flight delay and providing us with late check out, that we are very thankful. The rooms are a little outdated, but the rest of amenities and especially the front desk staff were outstanding!
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
First, the staff at this hotel was fabulous. Very attentive to our needs. The rooms were very clean and modern. The location is fantastic. Central to transportation and restaurants. The only thing I was missing was a nice comfy chair in the room to sit in, instead of sitting on the bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Troy

Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
A really nice place.The staff was very helpful. A great deal overall.
Stayed 2 nights in Jan 2026

4/10 Poor

Keith

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Staff was amazing but room assigned was a small non standard room and hallway noise was very loud. We were kept up all night both nights by children and drunks in the hallway.
Stayed 2 nights in Jan 2026

10/10 Excellent

Torey

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing
Stayed 3 nights in Jan 2026

10/10 Excellent

shaquille

Stayed 1 night in Jan 2026

8/10 Good

Micaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, amenities
It was straight
Stayed 2 nights in Jan 2026

8/10 Good

Kaylaah, Diego Martin

Stayed 1 night in Jan 2026

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location...The bartender was wonderful. The service upon arrival was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Haley, Waterville

Stayed 2 nights in Jan 2026