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The WiFi was slow especially on Saturday night. Connection was not good.

The room and staff were great. I was hoping my ocean view room was of the Newport Bridge, but it was not.

Likes: gym, the parking staff was professional, responsive and friendly, the location is great: near everything. Dislikes: staff was friendly only we arrived, we forgot tooth brushes receptionist didn’t know if they had them and told us to come downs stairs to get it but no one was at the reception, I was just there waiting for someone to appear from their office. Also on checkout day they were short and curt, I asked for an hour later checkout - on a Sunday and not busy at all, receptionist said she could do 1/2 hour, and she asked for the keys but never bothered to ask how our stay was and didn’t gives a break down of charges verbally. We’ve stayed in many hotels but this by far has the smallest room ever, bathroom so small!! But the pictures on their website don’t show how small this room was! No water pressure on the shower and bathroom door (sliding) wouldn’t stay closed unless you lock it, and the tray in the shower only holds one bottle of shampoo. They have those bathrooms that have the sink on the outside and the toilet and shower in a separate (very very small room) we couldn’t find the light switch and on top of that it was very dark in there. mattress was like a sheet w fluff thrown inside, we kept hitting the corner of the bed frame because it was about 12 inches from the wall, no privacy if we left the shades open, everyone in the courtyard can see you. Toilet is the worse toilet ever

The Hotel location is a beautiful spot. The near by restaurants and amenities are fantastic-mist within easy walking distance. The Italian Deli is a standout and The Tickets Restaurant too. We were traveling for work and had 5 rooms they all had a beautiful view of the lake behind the hotel. Staff was very responsive and very nice. Definitely worth staying here.

Excellent!!!

Cindy was an amazing host who greeted us as soon as we got out of our car. She offered us hot chocolate and told us to meet her inside when we were ready. She was the nicest person you could ask for. Our room was great. The bed was very comfortable. It was quiet, and was in a great location with access to plenty of shops and restaurants. The homemade breakfast in the morning was one of the best we've ever had - fench toast casserole with blueberry. It was perfect! 10/10 would stay here again and again!