Family accommodation in Belgravia

The staff were excellent, helpful, food delicious, amenities very good.

Yes very nice

Clean room and helpful staff. Great to have water station on the floor to refill as needed. Better coffee would have been nice, but what was there was perfectly fine.

The door had little soundproofing. My room was across from some kind of club room, staff were clanking bottles and what sounded like power washing tubs or buckets from 10 to 11pm. Not great for a 4am wake up.

A less than five star for this stay as I had a silly runaround to get a receipt for my stay and the wrong card was charged. When you book ‘pay at property’, beware because what this actually means is that they charge the card used to guarantee the room automatically, on the day of arrival, so you do not have the opportunity to pay at the property with a different card if you chose to do so, nor to arrange an emailed invoice. Should be a much simpler process and less hassle for guests. It’s slightly putting me off staying again, to be honest.

Great hotel, location, staff and the breakfast. I stayed at this hotel 3 times and love it.