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JW Marriott Phuket Resort & Spa

5.0 star property

Photo gallery for JW Marriott Phuket Resort & Spa

Exterior
Creator video - submitted by Nina Panda
Building design
View from property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
231 Moo 3, Talang, Mai Khao, Phuket, 83110
  • Place, Sirinat National Park
    ‪3 min walk‬
  • Place, Turtle Village
    ‪5 min walk‬
  • Place, Mai Khao Beach
    ‪7 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Private Pool (Oceanfront)

Suite, 1 Bedroom, Private Pool (Oceanfront) | Pool

Suite, 1 Bedroom, Private Pool (Oceanfront)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 187 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Terrace (Ground Floor)

Family Room, 1 King Bed, Terrace (Ground Floor)

Family Room, 1 King Bed, Terrace (Ground Floor)

  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Terrace, Ground Floor

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Double Beds, Terrace, Ground Floor

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Royal Villa, 2 Bedrooms, Oceanfront

Royal Villa, 2 Bedrooms, Oceanfront | Property amenity

Royal Villa, 2 Bedrooms, Oceanfront

  • 340 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Terrace (Ground Floor)

Family Room, 2 Double Beds, Terrace (Ground Floor)

Family Room, 2 Double Beds, Terrace (Ground Floor)

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Pool Access, Pool View (Ground Floor, Pool Access)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Pool Access, Pool View (Ground Floor, Pool Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Pool Access, Pool View (Ground Floor, Pool Access)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Pool Access, Pool View (Ground Floor, Pool Access)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 1 King Bed, Garden View (Balcony)

Family Room, 1 King Bed, Garden View (Balcony)

Family Room, 1 King Bed, Garden View (Balcony)

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds, Garden View (Balcony)

  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • Sea view
  • 169 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Terrace, Ground Floor

Grand Room, 1 King Bed, Terrace, Ground Floor

Grand Room, 1 King Bed, Terrace, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Deluxe Room, 2 Double Beds (View)

Deluxe Room, 2 Double Beds (View)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Mai Khao

Located in Mai Khao, JW Marriott Phuket Resort & Spa is on the beach, a 5-minute walk from Turtle Village and 8 minutes by foot from Mai Khao Beach. .This beach resort is 0.1 mi (0.1 km) from Sirinat National Park and 4.5 mi (7.3 km) from Splash Jungle Water Park.
View more Resorts in Mai KhaoOpens in a new window

What's nearby

  • Sirinat National Park - 3 min walk - 0.3 km
  • Turtle Village - 5 min walk - 0.5 km
  • Mai Khao Beach - 7 min walk - 0.6 km
  • Splash Jungle Water Park - 8 min drive - 7.7 km
  • Bang Tao Beach - 41 min drive - 33.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 21 min drive

Restaurants

  • ‪Sala Sawasdee Lobby Bar JW Marriott Phuket - ‬7 min walk
  • ‪Taurus - ‬10 min walk
  • ‪Bill Bentley Pub - ‬5 min walk
  • ‪JW Café - ‬8 min walk
  • ‪The Coffee Club @ Turtle Village - ‬5 min walk

About this property

JW Marriott Phuket Resort & Spa

JW Marriott Phuket Resort & Spa offers 262 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a steam room, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 262 air-conditioned rooms featuring refrigerators and minibars. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 500 meters.
Enjoy Italian cuisine at Cucina, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 3 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cucina - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves dinner only.
Andaman Grill - This beachfront steakhouse specializes in seafood and serves dinner only. Reservations are required. Open daily.
JW Cafe - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast only. Reservations are required. Open daily.
Ginja Taste - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.
Benihana - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 500 metres
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 1,059.30 for adults and THB 529.65 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andaman Grill
  • Benihana
  • Cucina
  • Ginja Taste
  • JW Cafe

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 5 2026 to October 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 1059.3 for adults and THB 529.65 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Phuket
JW Marriott Phuket Resort
JW Marriott Phuket Resort Thalang
JW Marriott Phuket Thalang
JW Marriott Resort Phuket
Phuket JW Marriott
Phuket JW Marriott Resort
Jw Marriott Mai Khao
Jw Marriott Phuket Hotel Mai Khao
JW Marriott Phuket Resort & Spa Mai Khao
Jw Marriott Phuket Resort And Spa
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort Mai Khao
JW Marriott Phuket Mai Khao
JW Marriott Phuket Resort Spa

JW Marriott Phuket Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 999 reviews
Rating 8 - Good. 203 out of 999 reviews
Rating 6 - Okay. 54 out of 999 reviews
Rating 4 - Poor. 19 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Denisse

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beds where horrible, for the beautiful facility and cost I was shocked
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect … highly recommended !!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

YingChi

Stayed 4 nights in Dec 2025

10/10 Excellent

BRIDGETTE

Liked: Cleanliness, amenities, property conditions & facilities
The JW Marriott Resort was absolutely breathtaking. The property is massive, with so many areas and restaurants that I didn’t even get a chance to experience everything due to time constraints. I stayed for a week in December, and the Christmas decorations throughout the resort added such a magical, festive touch—it truly elevated the entire atmosphere. From the moment my car arrived at the hotel, I was completely speechless. There was this overwhelming feeling of awe that’s honestly hard to put into words. It was one of those moments where you just feel how special a place is. My room exceeded all expectations. I stayed in a deluxe cabin, and it was incredibly spacious and beautifully designed. The bathroom opened into the bedroom, which made the room feel even more luxurious and open—just stunning. The staff truly made this experience unforgettable. A very special shout-out to OY at the concierge desk, who planned my tours and went above and beyond to make sure my vacation was seamless and memorable. She genuinely took care of me. The front desk team and the JW Café staff were also exceptional—warm, professional, and attentive at every interaction. Another huge shout-out goes to the team at Ginja Restaurant. If you’re traveling solo and craving amazing Thai food, this is a must-visit. The staff makes you feel right at home, and the food is outstanding. And Benihana—hands down the best steak I’ve ever had. You absolutely cannot visit Thailand without experiencing the sp
Stayed 7 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 9 nights in Dec 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay anywhere ever for us! JW has raised the bar.
Stayed 3 nights in Nov 2025

8/10 Good

Elizabeth

Clean room. Friendly staff. Delicious breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

HONGYING

Ever
Stayed 7 nights in Nov 2025

10/10 Excellent

Siddharth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay was amazing. The rooms were spotless, all the restaurants serve great food, beach was prestine and staff were very polite. I would highly recommend this place for a relaxing vacation.
Stayed 1 night in Nov 2025

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You feel welcome and pampered from the time you get your welcome drink at check in and they arrange for a take you to the airport. Lovely room with plenty of jw marriott’s well known amenities. The property has lush tropical gardens to walk through, you can visit the sea turtles, dine at very good restaurants. We enjoyed Ginja Taste and Cucina. Every staff member was welcoming and went out of their way to make sure you have a wonderful experience. Fabulous buffet with so many tropical fruit choices, french butter, honey from the honeycomb, asian and western choices. Lots of activities. The acquatic tai chi class was wonderful. The wide variety of pools including the adults only pool was very much appreciated.
Stayed 2 nights in Nov 2025

6/10 Okay

Kamil

Stayed 4 nights in Nov 2025

10/10 Excellent

Aqeel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we had an amazing time. We were treated so well by all members of staff and all staff were polite and friendly and someone was always there to help with whatever we needed. The restaurants offered great food options and the breakfast had so much variety and everything was delicious. There were 2 pool, both were great and the gym and sauna were high class. They even had a free shuttle every 15mins taking you to the local small village with a few shops and restaurants and offered a shuttle to Phuket town and Patong beach for a fee. They remembered it was an our anniversary celebration and gave my wife a crocheted rose and left a nice display on our bed. Overall cannot fault the hotel, it was a wonderful experience and I couldn’t recommend the hotel more.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ufunsho, Campbell Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must stay at this facility. It is an experience you must have… the views, service, breakfast, and the beautiful Thai people.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sanjay

Stayed 7 nights in Oct 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with every amenity you can think of. Spa and restaurants and awesome. The pools are stunning. Just fantastic.
View from the boardwalk
View from the breakfast hall.
Breakfast buffet had so many stations. From eggs, omelets stations, and 20 varieties of handmade blended yogurts and fruit to noodle bar.
Stayed 6 nights in Oct 2025

10/10 Excellent

Taylor

Amazing resort hotel in Phuket. The staff, restaurants, Spa, Po
Stayed 1 night in Oct 2025

10/10 Excellent

Ashish

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The place is a city in itself. Rooms are fabulous and well planned is the resort. You can stay here for days without even stepping out. Excellent in all respects.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

eric

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great service
Stayed 3 nights in Sep 2025

10/10 Excellent

Torrance Ina Hobson

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely enjoyed our stay; everything was worth it, and they definitely maintained a 5-star hotel standard, including very friendly staff. Everything, like the stores and restaurants, was nearby, and especially the beach and the elephants by the beach were such a healing experience that was much needed. We will definitely be back!
Stayed 5 nights in Oct 2025

10/10 Excellent

Johnny, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is vast, and its rooms are big. It's terrific that there is an adult section only for the pool, and kids have a special pool for a lot of fun. Breakfast is a wonderful treat. There is enough variety, but the quality is good. And there are many organised activities which one can do.
Stayed 4 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible buffet. Super nice staff. Fantastic pool
Stayed 5 nights in Sep 2025