The gal at the check in desk was congenial at first, but when we voiced our issues with our room and the toilet not flushing, her demeanor changed and was less than helpful. At first we were told that the entire property was sold out and facilities personnel weren’t onsite, and couldnt offer a plunger at the least. Finally she was able to “find” a room, at the top floor, smoking room. At this point we were tired and drove nearly 10 hours with a toddler, and just wanted to rest. The room was awful, aside from the smoke smell, the faucet barely worked, and the mirror in the bathroom was faded and clearly needed to be replaced. It was obvious the room was not being maintained very well. This will be our first and last time staying here. This place is really a definition of a roach motel.