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Check in process was excellent and - having had our flight delayed 24 hours - the team were in touch proactively on WhatsApp to check okay. Worth (if you’re arriving by taxi) checking the arrival location as it can take you to the Santa Marta entrance which would be confusing. Hotel itself is lovely and clean, great coffee shop, tidy and clean pool area - well thought out. Would definitely stay here again it’s ideal for navigating out from: 15 min taxi from the airport (use Bolt would be my advice on our experience) Marques de Pombal metro just outside for getting into town quickly. Plenty of Bolt/Lime scooters around if you want to get in the fun way. Lots of GREAT breakfast options nearby too including Hygge Cafe. Also excellent if you want to get a taxi further afield- we went to Cascais and Carcavelos to beaches on separate days and cost €12-15 by Bolt and was sub 30 mins.

Beautiful hotel with excellent restaurants and service

My stay exceeded my expectations. We were greeted by a very helpful guy at the front desk, who stored our bags and looked up directions for us. The room had a clean, bold design with incredible views of the city from the fifth floor. The room was spacious and so was the bathroom. The two twin beds were very comfortable, and the couch bed was suitable for a smaller sized person. I would absolutely stay here again due to the customer service, location, and style of the hotel. There is an elevator that was out of order for the first few hours we were there. This property is not handicap accessible. There is a flight of stairs to get from the street to the first floor the elevator is located there and is very small. Thank you for an incredible stay.

Perfect ending to a wonderful vacation in Portugal. The room was coo, clean and comfortable. Staff made checking in smooth.

The room is very comfortable. Stylish hotel with a great location and customer service