Book Woods hotels

Our flight was cancelled out of STL so we needed a place to stay and quick. We booked the hotel and arrived maybe 30 minutes later. Matt at the front desk was welcoming and kind. He explained our breakfast voucher that was included with our hotel rate (it is extra unless you select and pay for breakfast). We were up to our room quickly. There was an issue with the toilet not flushing, but Matt quickly had us in another room because nobody was on the property to fix the issue (it was late at night on a Sunday). Next room was just as clean. Rooms are a little beat up, but they are clean, bed was clean and comfortable, and bathroom was clean (but definitely needs updating). Breakfast was good: eggs made to order, along with usual items at a breakfast buffet. People working breakfast were kind and accommodating. I spent a lot of time in the lobby trying to figure out our return trip home. Lobby is nice, roomy, and lots of seating options. Overall it was a great stay, albeit unexpected since we were supposed to fly out of STL and not stay overnight.

Clean room

The staff is very friendly !! Love staying at the Pontoon Beach Red lion.

Yes

Had the DND on the door and housekeeping came in anyway

Staff was nice and helpful. The hotel could use some renovations. Room was clean for it to be a pet friendly room. Breakfast provided, coffee was delicious