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Staff were all really friendly and couldn’t do enough for us, free room upgrade to a junior suite with a hot tub absolutely made our day. Spa is included and you can go in it at any time without having to book or pay extra and it’s open late at night. 11am check out which is great as a lot of places do 10am which we find really early. Really good food in the pub. Really relaxing stay. This is our second time here and we will return.

Very clean room and the staff were great and very helpful without being intrusive. We had the continental breakfast which was great and plentiful choice. We used the spa daily, the pool was like stepping into a bath it was so warm and we enjoyed the sauna and steam room. Would recommend this hotel to anyone who wants a quiet relaxing break, we took the boat to Ambleside and back and the girls in the kiosk who were very informative and pleasant. The hotel is on flat land with lots of space for walking or sitting out and having drinks hot or cold. Suitable for those of us who have mobility problems. Two lifts are available but there is a bit of a journey to reach them as they are situated in the new part of the hotel but, can’t be helped as it would have ruined the grand style if they tried to pit them near the reception Parking outside is chargeable to a separate company. Blue badge holders can park free if a token is obtained from the hotel and all others must park 400 yards further away with a token but can unload in a space outside the hotel.

Old dated and dirty a good clean needed

Lovely stay, but hotel is old and tired, think the new owners are in the process of getting the place back up to scratch. Prime location, central to everything in Bowness

Bathroom wasnt cleaned wel

Nice room and spa centre - good gym