Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
21-inch flat-screen TV with cable channels, TV
Fitness facility
Breakfast, lunch and dinner served
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Bar
  • 24/7 front desk

Explore the area

View map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Place, Midnight Sun Gallery & Gifts
    ‪2 min walk‬
  • Place, Kwanlin Dun Cultural Centre
    ‪3 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪6 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Whitehorse

A stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham places you in the heart of Whitehorse, steps from Whitehorse Waterfront Trolley and MacBride Museum of Yukon History. .This hotel is 0.2 mi (0.3 km) from North End Gallery and 0.2 mi (0.3 km) from Yukon Artists@Work.

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.2 km
  • MacBride Museum of Yukon History - 3 min walk - 0.3 km
  • Kwanlin Dun Cultural Centre - 3 min walk - 0.3 km
  • Yukon Visitor Information Centre - 6 min walk - 0.5 km
  • SS Klondike - 11 min walk - 0.9 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Gather Café & Taproom - ‬7 min walk
  • ‪Steele Street Resturaunt - ‬1 min walk
  • ‪Asahiya - ‬3 min walk
  • ‪G And P Steakhouse - ‬4 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hotel in Whitehorse with airport shuttle service and a fitness center
Sternwheeler Hotel & Conference Centre, Trademark by Wyndham offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and microwaves. 21-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a ballroom and a vending machine.
Enjoy a satisfying meal at Tony's Pasta serving guests of Sternwheeler Hotel & Conference Centre, Trademark by Wyndham. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tony's Pasta - This restaurant serves breakfast, lunch, dinner, and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1948
  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 152 out of 356 reviews
Rating 8 - Good. 128 out of 356 reviews
Rating 6 - Okay. 54 out of 356 reviews
Rating 4 - Poor. 17 out of 356 reviews
Rating 2 - Terrible. 5 out of 356 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel thats been remodeled. Floors were uneven and sloping. Someone with mobility difficulties may have issues.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, Great Location. Elevators doors are locked for safety.
Stayed 2 nights in Aug 2025

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was a pretty good experience. The shower was very noisy, it sounded like a whistling kettle, but otherwise it was a good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Stayed 1 night in Aug 2025

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

8/10 Good

Janine

Liked: Staff & service
I stayed for work. Good location. A bit run down in the lobby and hallways. A musty smell in the hallways. Room was ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Justina

Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient dowtown location. Airport Shuttle
Stayed 1 night in Aug 2025

10/10 Excellent

Yushdeep

Liked: Cleanliness, staff & service
Staff was super friendly and great and helpful. They made our stay very pleasant. Would definitely recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and helpful staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Morning

Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
The floors throughout are all uneven and quite risky
Stayed 1 night in Aug 2025

10/10 Excellent

Juan G.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Satomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
しゅー
Stayed 2 nights in Jul 2025

8/10 Good

James

Stayed 1 night in Jul 2025

8/10 Good

Janine

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming old hotel

Great hotel right in the heart of Whitehorse. Super easy to walk to the river, shops and dining. Very friendly, attentive staff. I had a few special requests to be sent to our room and they kindly obliged. My only comment would be to have a few more garbage cans in the lobby area and outside.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort

Last minute

Good hotel just off the main drag. It’s a little worn, but still comfortable. While other hotels offer a bit more as far as amenities go, if you get it for a good price, it’s worth it.
Stayed 1 night in Jul 2025

8/10 Good

jina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My star was nice and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025